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720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Awesome Service!" Mini service has always been fantastic! Always enjoy working with Yoni! I always feel like my car is in good hands, and I leave pleased with the personalized service.
Business response:
Hello, It was our pleasure to assist you with your Service needs. Thank you for your business and for sharing your experience with us. Please do not hesitate to contact us for all your automotive needs.
"Always Great Customer Service!" The customer service at Mini of Baltimore Service Department is consistently positive. Yoni Baron greets you with your name and gently delivers the prognosis on your Mini baby.
Business response:
Hi Kathi, we're glad that you continue to be impressed by our customer service. It's great to know that you enjoy working with Yoni during your service visits. Please come back if we can help you with anything else.
"Keeping the Wife Happy" Great place to have the car serviced or to get help. The staff is great they work hard to be prompt and help you with any problems. Service is always good. Access is great either with an appointment or just dropping in. Car was serviced and washed. Wife is happy.
Business response:
Thank you for the five-star review! We are so glad to hear that you and your wife are pleased with your recent service experience. If there is anything else we can do for you, please do not hesitate to reach out to us at any time!
"Allen Rolocut is the best" I always bring my mini in to Towson Mini for service and am fortunate that Allen is always there to help me. He explains everything in plain language, is always pleasant and provides a loaner car if necessary. I have had my mini cooper for 11 years and I absolutely love it. I get very worried when something goes wrong, but Allen always allays my fears and takes care of the situation. I can't tell you how much I appreciate that.
"The best service dealer by far!" I am so grateful to have Allen Rolocut to help me when I visit for service. He is so warm and very friendly. I feel very comfortable with him when it comes to my Mini. He is a pleasure to deal with.
"Great Customer Service" I had a extended warranty problem on my mini cooper, mini took the time to make sure it was fixed right and running great. The sales rep, Yoni, went above and beyond to stay in contact and keep me updated on the progress of my car.
"Great service " I got a flat on the way to the airport. Allen was fantastic. He made sure tires were in stock before I was towed in. The best part was Allen did not try to upsell me into getting something I didn't need right away. Allen was friendly and straightforward which the other Mini dealerships I've been to have been lacking at. I will definitely make the extra drive to get my future services done at the Towson dealership.
"Outstanding Service" Jonathan (Yoni) Baron in the MINI of Baltimore Service Department is a delight to interact with. He doesn't just provide outstanding service, he actually cares enough to remember my name AND my two grandsons who typically accompany me to my service appointments (9 and 6 years old). I know it's his job, but I honestly feel like I'm dealing with a friend when we talk.
"Excellent Service" Jonathan (Yoni) Baron in your service department is fantastic!!! He goes above and beyond to keep you informed and well taken care of while you wait!
MINI has a 4.9 star rating with 2,859 reviews.
MINI is open now. It will close at 7:00 p.m.