This profile has been claimed by the business owner or representative.
Mustang Creek Estates
- Assisted Living Facilities
- Allen, TX
About this business
Location details
720 Creek Valley Court, Allen, TX, 75002, United States
Get directions
Small campus footprint and intimate house setting with a covered porch has been ideal for our mom. Mustang's AL houses are best for loved ones who require minimal oversight and non-certified staff. They could improve on the food by having less repetitive meals and more variety of main courses and vegetables.
Business response:
Thank you for sharing your review! We are so glad to hear how much our campus has been a good fit for your mom. We really appreciate your feedback, we have a wonderful Experience Director that is always looking to improve our mealtime standards. Thank you again!
Nice place to spend some time! 5 stars! Highly recommended!
Business response:
Thank you so much for your review! We are ecstatic to receive a five star review from you. We truly appreciate it, thank you for the recommendation!
I liked the home type atmosphere, it's very close to my house and it was a good price. They have struggled a bit with their staff, but have finally found some good people. The food was not that great at the beginning but has seemed to be on an upswing recently along with the new staff. My mom is happy there.
Business response:
Thank you for your kind words about our Allen campus! We truly appreciate the recognition for the the growth that Mustang Creek has had, we have been working very hard to improve! We are thrilled to hear how happy your mom is with Mustang Creek! We appreciate you sharing your experience and thank you for the review!
Looking for a place with home like experience Mustang Creek Estates in Allen Texas is the place. My cousin was cared for with compassion and respect. Whenever I arrived, there was always staff around and they assisted me with any request. The meals served always smelled so good. Five stars
Business response:
Patsy - we are ecstatic to hear how wonderful out Mustang Creek of Allen campus has been for your loved one! We pride ourselves on our home-like environment so our residents can truly feel at home with their three home cooked meals and high quality care! Thank you for sharing your experience and for the positive review!
My mother has been at MCE Allen for many months. She has adjusted well and is happy. She is very well taken care of. Any time I have questions or need to speak with anyone at the home, I always get a quick response.
Business response:
Leisa - we are so thrilled to hear how happy your mom has been at Mustang Creek of Allen! Thank you for sharing your experience and if there is anything else we can do for you or your mom, please don't hesitate to let us know!
I like this place because it is so cozy and home-like. I was stressing to find somewhere to put my family member in a memory care facility. I was given information from A Place For Mom on all the care facilities in my area. I called and arranged for a tour of the facility. I chose Mustang Creek in Allen because of the cleanliness of the facility, and the caring and understanding staff. I just felt like at home when I entered the place to tour it. Even the residents were welcoming and everyone said hello with a smile on their... read more
Business response:
Geo - thank you for sharing your experience with our Mustang Creek of Allen campus! We pride ourselves on our home-like model so our residents can truly feel like they are at home! We are thrilled to hear the cleanliness of our campus and our wonderful staff have left such a positive impression. Thank you again for your five star review!
My mother in law loves this place. It is like she is living in her house with her own private master suite. The homemade food is cooked on site by the staff and looks and tastes wonderfully, just like home. [name removed] , the facility director is on top of each situation and keeps family in the loop. That alone means the world to me. The houses are located on a beautiful street with beautiful homes that dead ends into a cul di sac so there is no thru traffic. I could not have made a better choice for my mother in law.
Business response:
Robert - thank you so much for your kind words about our Mustang Creek of Allen campus! We are so thrilled to hear how your mother in law is loving her home with us! We pride ourselves on our home-like model with three home cooked meals a day! We truly appreciate the recognition about our campus Executive Director, thank you again for sharing your experience!
Its adequate. Hard to keep staff. Some staff exceptional no others Need more training exceptional.
Business response:
Thank you for sharing your review. We strive to hire the best in the business and ensure that our staff receives thorough training. When hired, all of our staff undergo comprehensive training, and we also provide monthly training that our care team completes in order to deliver high quality care for our residents. Thank you again.
I would say it's a decent place. Small community. Affordable as well. Staff could be friendlier.
Business response:
Thank you for your review. Our neighborhood of homes and small community allow for intimate, personalized care to all of our residents. We take all concerns very seriously and strive to hire the best in the business. Thank you again for your review.
Frequently asked questions about Mustang Creek Estates
How is Mustang Creek Estates rated?
Mustang Creek Estates has a 4 star rating with 214 reviews.
When is Mustang Creek Estates open?
Mustang Creek Estates is open now. It is open 24/7.