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Mustang Creek Estates
- Assisted Living Facilities
- Allen, TX
About this business
Location details
720 Creek Valley Court, Allen, TX, 75002, United States
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What we like the most about the community is the staff, cost and small size. Yes, we would recommend Mustang Creek Estates Allen to other families based on the experience so far.
Business response:
Stephanie - we appreciate your sharing your kind words about our campus! We are proud of our home-like model, that allow our residents to truly feel comfortable. Thank you for the recommendation, if there is anything else we can do for you, please let us know!
I absolutely love mustang Creek it's a five for me I love everyone of the staff members and the kindness and care they gave to my mother. She very well may be returning in the future but we have to give it a go on her living with myself and my husband. She misses it too and I told her if she ever wants to go back we would make that happen I wouldn't have her go anywhere else. I fell in love with the facility the first time I drove up. The concept is perfect and more personable. I can't say enough good things about the commun... read more
Business response:
Tamara - we truly appreciate you sharing your experience! We have really enjoyed having your mom apart of the Mustang Creek family and she is always welcome back at any time! We are so happy to hear that our team members showed such kindness to your loved one. Thank you for sharing your review and your kind words about our Allen campus.
My mom is very happy there and feels very safe . She has complained about the food being terrible and that it is always cold whether it is breakfast lunch or dinner . Cottage six is very quiet and so she is a little lonely but the activities help so that she can do some socializing with others . [name removed] is our very favorite aid and makes a point of stopping in to say hello whenever she is there ., we also found [name removed] to be quite helpful and easy to talk to about everything and anything you want to talk about ... read more
Business response:
Theresa - we are thrilled to hear how happy your mom is and how safe she feels with us! We are happy to hear how helpful our team members are and that they make such a positive impact on you and your mom. We are honored to have you and your loved one apart of the Mustang Creek family, if there is anything else we can do for you, please let us know! Thank you for sharing your experience and for the recommendation!
They are the perfect place for mom. Her health has deteriorated in a short time and they have taken great care with her.
Business response:
Thank you for sharing your experience! We are so honored to have the opportunity to care for your mom and so proud that our staff is providing great care! If there is anything else we can do for you, please feel free to reach out! Thank you!
Our visits are often too short and not frequent enough but I love every time we get to go. I leave feeling good about the care that is being given. My favorite part might be the way the caregivers know the residents so well. So good!
Business response:
Paul - we are so honored to hear how much you trust us with your loved one! Our home-like model allows our staff to connect to each and every resident personally, ensuring they receive the highest quality of personalized care! Thank you for sharing your experience - if there is anything we can do for you or your loved one, please feel free to reach out!
The staff has been wonderful very helpful if I had a problem, no matter how minor it was. I discussed it with them and it was corrected immediately. I'm happy where she's at and I think she's getting the care of this properly and needed. I would give them probably a four on the food because I haven't tried it, but it smells good every time I've been in there. I visited her every day almost but the rest of it I would give a five it's a good place a solid place I like it because it's small to a certain degree and it's more per... read more
Business response:
Thank you for sharing your kind words about our Mustang Creek campus! We are so happy to hear that our staff has been there to support both you and your loved one. We take great pride in offering three home-cooked meals daily and our home-like model, which helps our resident feel as comfortable as they would in their own home. Thank you again for sharing your feedback, if there is anything else you need, please don't hesitate to reach out!
Absolutely recommend! The style of 10 residents per house and 6 houses makes it very comfy for our loved one. The staff is kind and fun too! Location, price is all-inclusive and single rooms is what attracted us.
Business response:
Thank you for sharing your review! We take pride in our model, allowing our residents to truly feel at home and allowing our staff to provide high-quality care to our residents! We truly appreciate your feedback!
Both of my parents were residents of Mustang Creek Estates. During their stay, we ended up in all three types of their houses: assisted living, memory care, and elevated assisted living. My parents started in assisted living. My father had to go the hospital for a little while, and that is when the management correctly suggest my mother move to the memory care house. My father joined here there instead of staying in one of the other houses until she passed. He moved to the elevated assisted living house afterwards because hi... read more
Business response:
Jeffrey - thank you for sharing your experience! We appreciate the kind words about our staff and leadership team. We are so happy to hear how much you appreciated our all-inclusive home like model. Thank you again for your review!
Nice place to spend some time! 5 stars! Highly recommended!
Business response:
Thank you so much for your review! We are ecstatic to receive a five star review from you. We truly appreciate it, thank you for the recommendation!
Frequently asked questions about Mustang Creek Estates
How is Mustang Creek Estates rated?
Mustang Creek Estates has a 4 star rating with 220 reviews.
When is Mustang Creek Estates open?
Mustang Creek Estates is open now. It is open 24/7.