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Mustang Creek Estates
- Assisted Living Facilities
- Allen, TX
About this business
Location details
720 Creek Valley Court, Allen, TX, 75002, United States
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They are the perfect place for mom. Her health has deteriorated in a short time and they have taken great care with her.
Business response:
Thank you for sharing your experience! We are so honored to have the opportunity to care for your mom and so proud that our staff is providing great care! If there is anything else we can do for you, please feel free to reach out! Thank you!
Our visits are often too short and not frequent enough but I love every time we get to go. I leave feeling good about the care that is being given. My favorite part might be the way the caregivers know the residents so well. So good!
Business response:
Paul - we are so honored to hear how much you trust us with your loved one! Our home-like model allows our staff to connect to each and every resident personally, ensuring they receive the highest quality of personalized care! Thank you for sharing your experience - if there is anything we can do for you or your loved one, please feel free to reach out!
The staff has been wonderful very helpful if I had a problem, no matter how minor it was. I discussed it with them and it was corrected immediately. I'm happy where she's at and I think she's getting the care of this properly and needed. I would give them probably a four on the food because I haven't tried it, but it smells good every time I've been in there. I visited her every day almost but the rest of it I would give a five it's a good place a solid place I like it because it's small to a certain degree and it's more per... read more
Business response:
Thank you for sharing your kind words about our Mustang Creek campus! We are so happy to hear that our staff has been there to support both you and your loved one. We take great pride in offering three home-cooked meals daily and our home-like model, which helps our resident feel as comfortable as they would in their own home. Thank you again for sharing your feedback, if there is anything else you need, please don't hesitate to reach out!
Absolutely recommend! The style of 10 residents per house and 6 houses makes it very comfy for our loved one. The staff is kind and fun too! Location, price is all-inclusive and single rooms is what attracted us.
Business response:
Thank you for sharing your review! We take pride in our model, allowing our residents to truly feel at home and allowing our staff to provide high-quality care to our residents! We truly appreciate your feedback!
Both of my parents were residents of Mustang Creek Estates. During their stay, we ended up in all three types of their houses: assisted living, memory care, and elevated assisted living. My parents started in assisted living. My father had to go the hospital for a little while, and that is when the management correctly suggest my mother move to the memory care house. My father joined here there instead of staying in one of the other houses until she passed. He moved to the elevated assisted living house afterwards because hi... read more
Business response:
Jeffrey - thank you for sharing your experience! We appreciate the kind words about our staff and leadership team. We are so happy to hear how much you appreciated our all-inclusive home like model. Thank you again for your review!
Small campus footprint and intimate house setting with a covered porch has been ideal for our mom. Mustang's AL houses are best for loved ones who require minimal oversight and non-certified staff. They could improve on the food by having less repetitive meals and more variety of main courses and vegetables.
Business response:
Thank you for sharing your review! We are so glad to hear how much our campus has been a good fit for your mom. We really appreciate your feedback, we have a wonderful Experience Director that is always looking to improve our mealtime standards. Thank you again!
Nice place to spend some time! 5 stars! Highly recommended!
Business response:
Thank you so much for your review! We are ecstatic to receive a five star review from you. We truly appreciate it, thank you for the recommendation!
I liked the home type atmosphere, it's very close to my house and it was a good price. They have struggled a bit with their staff, but have finally found some good people. The food was not that great at the beginning but has seemed to be on an upswing recently along with the new staff. My mom is happy there.
Business response:
Thank you for your kind words about our Allen campus! We truly appreciate the recognition for the the growth that Mustang Creek has had, we have been working very hard to improve! We are thrilled to hear how happy your mom is with Mustang Creek! We appreciate you sharing your experience and thank you for the review!
Looking for a place with home like experience Mustang Creek Estates in Allen Texas is the place. My cousin was cared for with compassion and respect. Whenever I arrived, there was always staff around and they assisted me with any request. The meals served always smelled so good. Five stars
Business response:
Patsy - we are ecstatic to hear how wonderful out Mustang Creek of Allen campus has been for your loved one! We pride ourselves on our home-like environment so our residents can truly feel at home with their three home cooked meals and high quality care! Thank you for sharing your experience and for the positive review!
Frequently asked questions about Mustang Creek Estates
How is Mustang Creek Estates rated?
Mustang Creek Estates has a 3.9 star rating with 200 reviews.
When is Mustang Creek Estates open?
Mustang Creek Estates is open now. It is open 24/7.