Mustang Creek Estates

3.9

Assisted Living Facilities
Allen, TX

About this business

Wellness Assisted Living Facilities Memory Care

Location details

720 Creek Valley Court, Allen, TX, 75002, United States

Get directions

3.9200 reviews

Select a rating

Sheryl

3 years ago

So far it has been a very easy experience moving my loved one in. The staff are quick to answer any questions or concerns that I may have. My loved one enjoys the food and there are three meals a day served. They recently have a new activities director who has been busy with the residents engaging them in activities.

Business response:

Thank you for your review! We are thrilled to hear your move in experience has been easy and that our team members have been quick to answer your questions. Thank you again for taking the time to share your experience.

anonymous

3 years ago

We had a good tour but we were not crazy about the format here. We were looking for something that offered more independence.

Business response:

Thank you for your review. We work hard to provide our residents with quality care in a residential setting at an affordable price. We are a licensed Assisted Living and Memory Care community which provides assistance 24/7. I do hope you found a community that is a good fit for your loved one. Thank you again for sharing your experience.

Marita W

3 years ago

Visited the community and loved it. Unfortunately Allen did not have a room available. Beautiful community and [name removed] was outstanding.

Business response:

Thank you for your 5 star review! We are sorry we didn't have a room available for your loved one. Please check back to see if anything has become available or perhaps one of our 4 other neighborhoods would have something open. Thank you again for your review.

Tamara G

4 years ago

Let me start by saying my mom was living alone and I couldn’t be there every minute so I worried. Was she physically OK, was she eating well, was she taking her meds? She sounded so Lonely. All of this was on my mind when I was told about MCE in Allen. I love the family feel you get from the layout of the houses. They keep the residents stimulated with activities of all sorts, and if the situation does arise I’m notified and it gets taken care of. I know she is well taken care of, but most of all my mom is happy and she isn’... read more

Business response:

Thank you so much for your review, Tamara! We’re thrilled to hear your Mom is happy and thriving at Mustang Creek Estates in Allen. Our mission is to provide seniors with high quality, residential type of assisted living at an affordable price. We will be sure to pass your kind sentiments along to the whole team! Thank you again, and have a great day!

Jay J

4 years ago

We have had previous experience with Mustang Creek community before our loved one moved in, so we are very familiar with how things work. We would recommend them to others.

Business response:

Thank you so much for your review! We appreciate your comments and recommendation. Mustang Creek Estates has a mission to provide seniors with high quality, residential type of assisted living at an affordable price. Thanks again!

anonymous

4 years ago

It's a better value and a friendly place. If you don't have a lot of money, it's a good choice. Everybody that we've met there has been pretty friendly. They provide good care to my loved one. They give her showers and help with bathroom issues. The facility is nice and clean.

Business response:

4 years ago

We toured this community and it was very nice. The tour was great but they did not have a available spot in their memory care

Business response:

Thank you so much for touring our Allen community and providing this review! We’d love to talk with you again to reassess your needs and our availability in our Allen Memory Care home. Thanks again, we look forward to talking with you!

Anonymous

4 years ago

The staff is very friendly and willing to help. Communication was good between the staff and the family. I really feel like this was a home away from home. I would recommend this community to others

Business response:

Thank you so much for your review of Mustang Creek Estates in Allen! We’re so happy to hear you describe this as “a home away from home”. We are mission focused on high-quality, residential style care and we love that you and your loved one are seeing that! Thanks again for your review and recommendation!

Mark

4 years ago

My dad had a great experience there. The staff was very accommodating. We had a pleasant experience.

Business response:

Thank you for taking time to post a review and provide these wonderful comments describing our community in Allen. We’re happy to hear your Dad enjoyed Mustang Creek Estates. Thanks again!