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Mustang Creek Estates
- Assisted Living Facilities
- Allen, TX
About this business
Location details
720 Creek Valley Court, Allen, TX, 75002, United States
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We have had previous experience with Mustang Creek community before our loved one moved in, so we are very familiar with how things work. We would recommend them to others.
Business response:
Thank you so much for your review! We appreciate your comments and recommendation. Mustang Creek Estates has a mission to provide seniors with high quality, residential type of assisted living at an affordable price. Thanks again!
We toured this community and it was very nice. The tour was great but they did not have a available spot in their memory care
Business response:
Thank you so much for touring our Allen community and providing this review! We’d love to talk with you again to reassess your needs and our availability in our Allen Memory Care home. Thanks again, we look forward to talking with you!
The staff is very friendly and willing to help. Communication was good between the staff and the family. I really feel like this was a home away from home. I would recommend this community to others
Business response:
Thank you so much for your review of Mustang Creek Estates in Allen! We’re so happy to hear you describe this as “a home away from home”. We are mission focused on high-quality, residential style care and we love that you and your loved one are seeing that! Thanks again for your review and recommendation!
My dad had a great experience there. The staff was very accommodating. We had a pleasant experience.
Business response:
Thank you for taking time to post a review and provide these wonderful comments describing our community in Allen. We’re happy to hear your Dad enjoyed Mustang Creek Estates. Thanks again!
The staff were wonderful. I can't say enough good things about them. They were very accommodating to my mom and were unbelievably kind and good to her. They have a wonderfully low staff to resident ratio, which I loved. I chose this community because of the low staff turnover and it was less expensive than others I visited, and you got more for your money here. We only had one negative experience and that was after my mom passed away. The director said that they have a move out policy that requires families to pay for an add... read more
Business response:
Thank you so much for sharing your experience and for your incredible review! We were honored to take care of your Mom and are proud of our staff to resident ratios. It’s the perfect fit for our Residents who are looking for high quality, residential style living. As with any senior living option, families are contractually obligated to give a 30-day notice when they are moving out and it can be given at any time. In accordance with industry standards, we have shortened the notice to 14 days upon a resident passing. We would... read more
Should it be possible to give a greater amount of stars, I would. You won't find a better group of people that care than at Mustang. I had my wife at a different facility for too long prior to having her relocated. The positive comparison is beyond what one would expect. If other words could be said regarding the Mustang, I assure you, they would be all be kind.
Business response:
Mr. Jaworowski, thank you so much for your amazing review! We’re so happy to have the opportunity to welcome your Wife to her new home. We truly appreciate you sharing your experience. Thank you again from Mustang Creek Estates in Allen!
I'am comfortable with my mothers move to this community. She is safe, and in great hands. They have an excellent staff, and they are taking good care of her, and her needs. The community looks great whenever I visit, they do a good job with the cleanliness. Everything is working out well for my mother in this community, and I would recommend.
Business response:
We’re so happy to hear your Mother has had such a great experience at her home in Mustang Creek Estates. We have a passion for Senior care and this is why we do what we do. Thank you again for this review and your recommendation!
We liked this community and the area it is in. The people were nice and they did seem to offer some nice amenities. This community, however did not have an opening when we toured it.
Business response:
Thank you for your review! With over 900 different communities in the DFW area to choose from we are honored that you visited ours. Please check back with us to see about our current availability. Thank you again! From Mustang Creek Estates in Allen
Very interesting concept. With several purpose built homes on their own cul-de-sac they have created their own interconnected neighborhood. The emphasis here seems to be on social interaction between the residents, and the multiple homes offers a large community while still preserving privacy.
Business response:
Thank you for your response! For 11 years, we have cared for and provided high quality assisted living for hundreds of seniors. Our residents and their family members love the home environment that we offer along with the home-cooked meals and exceptional care that our caregivers provide to our residents on a daily basis. We appreciate your recommendations and we look forward to caring for many more seniors in the years to come.
Frequently asked questions about Mustang Creek Estates
How is Mustang Creek Estates rated?
Mustang Creek Estates has a 4 star rating with 218 reviews.
When is Mustang Creek Estates open?
Mustang Creek Estates is open now. It is open 24/7.