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Mustang Creek Estates
- Assisted Living Facilities
- Allen, TX
About this business
Location details
720 Creek Valley Court, Allen, TX, 75002, United States
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The staff were wonderful. I can't say enough good things about them. They were very accommodating to my mom and were unbelievably kind and good to her. They have a wonderfully low staff to resident ratio, which I loved. I chose this community because of the low staff turnover and it was less expensive than others I visited, and you got more for your money here. We only had one negative experience and that was after my mom passed away. The director said that they have a move out policy that requires families to pay for an add... read more
Business response:
Thank you so much for sharing your experience and for your incredible review! We were honored to take care of your Mom and are proud of our staff to resident ratios. It’s the perfect fit for our Residents who are looking for high quality, residential style living. As with any senior living option, families are contractually obligated to give a 30-day notice when they are moving out and it can be given at any time. In accordance with industry standards, we have shortened the notice to 14 days upon a resident passing. We would... read more
Should it be possible to give a greater amount of stars, I would. You won't find a better group of people that care than at Mustang. I had my wife at a different facility for too long prior to having her relocated. The positive comparison is beyond what one would expect. If other words could be said regarding the Mustang, I assure you, they would be all be kind.
Business response:
Mr. Jaworowski, thank you so much for your amazing review! We’re so happy to have the opportunity to welcome your Wife to her new home. We truly appreciate you sharing your experience. Thank you again from Mustang Creek Estates in Allen!
If you are looking for a fairly affordable assisted living place for a loved one, I would recommend Mustang Creek in Allen. It's unfortunate when our parents are left without a choice and it becomes the responsibility of other family members to find an acceptable, affordable, friendly and clean place that caters to the residents, but I find Mustang Creek to be that place. I am grateful for everyone there.
Business response:
Ms. Hallstrom, thank you so much for your review! We are proud to be mission focused on providing high quality, residential style Assisted Living and Memory Care at AFFORDABLE (and all inclusive) prices! We’re truly grateful that you trusted your loved one’s care to us. Thank you again from Mustang Creek Estates in Allen!
A caring and attentive staff. Nice surroundings. Clean and well appointed. Seems to be well suited for memory care residents. Not what we need at this time. We did have an issue with the idea that staff (not nurses or med techs) would be dispensing meds.
Business response:
Thank you so much for taking time to provide this review! With our different types of homes, we’re happy to offer an option for almost everyone. State regulations are clear that Assisted Living communities are not licensed to provide nursing care. However, we are proud to partner with a pharmacy program that provides dose packs for each resident, with specific instructions for their medication. That and our ongoing training of our staff ensures medication is dispensed safely and properly. Please don’t hesitate to let us know... read more
I really liked this community when I visited. The people I met were friendly. This is an older community with big trees and a lot of shade. This is a beautiful community, unfortunately they did not have any openings at the time we needed.
Business response:
Thank you so much for taking time to share your experience from your visit! We pride ourselves in the high quality care we have provided to seniors since 2005. We would love to talk with you if you are still in need of our services. Thanks again and we look forward to hearing from you! From - Mustang Creek Estates - Allen
I'am comfortable with my mothers move to this community. She is safe, and in great hands. They have an excellent staff, and they are taking good care of her, and her needs. The community looks great whenever I visit, they do a good job with the cleanliness. Everything is working out well for my mother in this community, and I would recommend.
Business response:
We’re so happy to hear your Mother has had such a great experience at her home in Mustang Creek Estates. We have a passion for Senior care and this is why we do what we do. Thank you again for this review and your recommendation!
After touring at different communities I started to realize assisted living was too expensive for one on a fixed income. There are not many respectable options. The community looked very nice but it was just not a good fit. A Place For Mom is great and I appreciate their services, it is helpful.
Business response:
Thank you for sharing your experience visiting Mustang Creek Estates in Allen. We hope you found the perfect fit community you were looking for. Thank you again! From Mustang Creek Estates in Allen
We liked this community and the area it is in. The people were nice and they did seem to offer some nice amenities. This community, however did not have an opening when we toured it.
Business response:
Thank you for your review! With over 900 different communities in the DFW area to choose from we are honored that you visited ours. Please check back with us to see about our current availability. Thank you again! From Mustang Creek Estates in Allen
This is a larger community and I did not think this would work for my loved one. This community did look nice and they seem to offer some nice amenities. THe people I met were friendly.
Business response:
Thank you so much for sharing your experience. Mustang Creek Estates is a beautiful residential style assisted living and memory care neighborhood designed entirely for seniors with quality care and services, at an affordable price. Our neighborhood has 6 unique homes, housing 10 -13 residents in each home. We hope you found a good fit community for your loved one. Thank you again! From Mustang Creek Estates in Allen
Frequently asked questions about Mustang Creek Estates
How is Mustang Creek Estates rated?
Mustang Creek Estates has a 3.9 star rating with 200 reviews.
When is Mustang Creek Estates open?
Mustang Creek Estates is open now. It is open 24/7.