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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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The staff have been incredible in helping us make the transition. Obviously any time you're moving into a facility where you're increasing the level of care, it can be a hard transition. And there are a lot of emotions involved with that. But the staff has been absolutely phenomenal in helping both me and my mother with that transition and making sure everything is just right. Through the whole process, they have been focused on anything they could do to help us. And their communication has been just top notch. As far as val... read more
Business response:
Thank you so much for your amazing review! We are so happy to hear the transition is going well and that our care team has been such a help. Transitioning a loved one to a senior living community is never easy and we are thrilled things are going well. Thank you again for sharing your experience.
It's good, the staff is great. The cleanliness could improve and the meals are ok. Their is too much inconsistency on activities. It's either too much or not enough.
Business response:
Thank you so much for your review! We are happy to hear the staff is great but would like to hear more about your other concerns. Taking good care of our residents requires a healthy partnership with our families. We strive to deliver quality care 100% of the time but we know there will be times that we fall short. Our business operates 24/7 and is a business of people taking care of people. As you know, people are not perfect and will make mistakes. When this happens, it is important for us to partner with you for a solutio... read more
Mustang Creek Estates Burleson is wonderful. This is a really loving place. The residents aren't just a number or a name. The staff interact with them, and it's a great place for your mom or dad. We were concerned about making the transition from in-home care to full time residential care. And we are so happy with our choice and how well our loved one is doing here. Before moving in, she would barely eat, and now she's eating well and has gained some weight. She is very very happy and tells us how happy she is to be there. T... read more
Business response:
Thank you so much for your review! It warms our heart to hear how happy your family member is at Mustang Creek Estates in Burleson. We love to hear about her eating better, making friends and joining activities. Thank you for taking the time to share your wonderful experience.
Mustang Creek felt like home right away, and the care givers are right down the hall so anytime our loved one needs assistance they are right there. Very quick response time.
Business response:
Thank you so much for your review! We want Mustang Creek Estates of Burleson to feel like a home for all of our residents so this is wonderful to hear. Thank you for the excellent feedback.
Mustang creek is overall pretty clean, the food is pretty good and the front line staff is pretty caring. They did just lose an amazing supervisor and I am disappointed. The workers work for more then their worth, most of the time with a good attitude. The executive directive is usually available and responsive. The don't make a really good effort in getting people involve in the activities especially if they are in another building.
Business response:
Thank you for your review. One of our core mission principles at Mustang Creek Estates in Burleson is to provide high quality care for our seniors, to help us achieve this mission our philosophy of encouraging independence, promoting choice, preserving dignity and creating dignity allows our residents to be the main focus of our attention, care, and quality of living. While we encourage all our residents to participate in activities, they have the choice not to participate. We have a full time activity director that works on... read more
On first impressions this was a nice place. The staff I spoke with were very friendly. The community was clean. This is a community I would consider for my loved one.
Business response:
Thank you so much for your review! We appreciate you sharing your experience while touring our neighborhood. We hope to see you again in the future.
This place is at the top of our list for now.
Business response:
Thank you so much for your review! We are so proud of our team in Burleson and are thrilled you have us at the top of your list. We truly have a passion for Seniors and are looking forward to seeing you again soon!
We are able to do window visits and the community has handled the pandemic very well which we can appreciate. Our loved one really enjoys the meals they serve, and it only has about 16 residents in each individual house which is good. We would recommend this community to others.
Business response:
Thank you so much for your review! We pride ourselves on our wonderful menus created by a registered dietician with your loved one in mind. We know that preparing those meals ourselves, in each of our homes individually, sends the aromas through the home and stimulating appetites…helping our Residents to join at mealtime and stay healthy and happy! Thanks again for your review and recommendation!
We chose Mustang Creek Estates because it was the least expensive and the location. The room sizes here are nice and they are all private rooms as well. Sometimes the management staff is not as responsive as they should be. My mom has been here over a year and is just now getting podiatry care and we had been asking for it for a while.
Business response:
Thank you for taking time to post this review. We’re very proud of the care we provide and would like to have a chance to discuss your concerns with response times. Please reach out to the leadership team in Burleson so that we may address them directly. Thanks again and we look forward to hearing from you soon!
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 201 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.