This profile has been claimed by the business owner or representative.
Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
Get directions
I have toured all the assisted living communities in Burleson and the surrounding areas, none felt as welcoming and homey as this one. The dinner cooking smelled great! Everyone from the caregivers to management felt caring and genuine. I had decided 4 months ago to move mom here and have not regretted the decision. Mom has made some great friends and is very happy here!
Business response:
Joshua - we are delighted to hear your mom is happy and has made great friends here. It means so much to us that after touring all the assisted living communities in Burleson and the surrounding areas, you found our community to be the most welcoming and homey. We're thrilled that the dinner cooking smelled great during your visit and that you felt our caregivers and management team were caring and genuine. Knowing that you made your decision 4 months ago and have not regretted it truly warms our hearts. Thank you for choosi... read more
I went to visit my friend and was very impressed with the staff, the inviting home like atmosphere! There was a group of people playing a game at the dining room table with refreshments, laughter of residents and staff. Truly a warm and inviting place! My friend has been living here for a couple of years and loves it!
Business response:
Daniel - we are honored to hear about the warm atmosphere and wonderful staff experience during your visit with your friend. It brings us great joy to know that you were impressed with our inviting home-like atmosphere and witnessed firsthand the engaging activities. The laughter shared between our residents and staff truly reflects the caring community we strive to create every day. We're especially pleased to learn that your friend has been happy living here for a couple of years and loves calling our facility home. Your o... read more
Beautiful, home like community. Very cozy and inviting! The residents are happy and engaged. The staff are kind and welcoming! I love the small, intimate environment. And, the home cooked meals always smells so good!
Business response:
Shery - Thank you for your wonderful feedback! We appreciate that you recognized our happy residents! We're also grateful you appreciate our cozy community, caring staff, and home-cooked meals.
The facility has an excellent staff and the residents are well cared for. It's clean, inviting, and home-like. My mom loves it and visiting is always a joy.
Business response:
We are absolutely thrilled to hear your mom loves it here! Thank you for recognizing our staff's excellent care and our home-like model!
Ask very specific questions about the level of care each step is. What care/help, monitoring will there be? If their family member is a diabetic, make sure they have a continuous glucose monitor, so they monitor it. The aides in the house are not trained on that. If they are on insulin, a Home Health nurse comes out. Overall we're happy. Had a couple of bumps, but when something is new, that happens. We have it worked out now.
Business response:
Thank you for your review! Your suggestion about asking specific questions regarding the level of care at each step is invaluable for families considering our services. We appreciate you highlighting the importance of understanding what care, help, and monitoring will be available. We're glad you're happy with our services overall! We understand that when something is new, adjustments are part of the process, and we're pleased to hear that we have everything worked out now. If there is anything else we can do for you, please... read more
Management not hands on or helpful staff was not always aware of things. [community removed] was better but still 3 due to my dad had issues with another male patient that got physical and no one would explain what happened. he was sent to ER and i was notified
Business response:
Thank you for sharing your feedback. At Mustang Creek Estates, the safety and well-being of our residents has been our top priority since we opened in 2005, and we always take concerns about resident interactions or incidents very seriously. We partner closely with families and believe clear, timely communication is essential. Any situation that results in a resident going to the ER is reviewed thoroughly by our leadership team, and we expect our staff to keep families informed and supported throughout that process. The expe... read more
Your company was a great help for me in finding a place for my mom.. The overall experience was good. The facility you found and we selected has been a great facility. My mom has really liked the location. Yes I would recommend this community to other families. They have been good to work with
Business response:
Juan - thank you so much for taking the time to share your experience! It’s wonderful to hear that she’s enjoying the location and that the community has been such a great fit. We’re glad the process felt smooth and supportive for you, and we sincerely appreciate your recommendation. If you or your mom ever need anything in the future, we’re always here to help.
Mustang Creek is the perfect place for my Mom. The building that she resides in is homey a very clean. The staff and other residents are very warm and friendly. They have a good variety of activities, bingo being my Mom's favorite.
Business response:
We appreciate the kind words about our campus, residents and staff! We are so happy to hear how much your mom enjoys bingo and that Mustang Creek is such a wonderful fit for her. If there is anything else we can do you for, please let us know. Thank you for sharing your experience!
Overall, a very positive transition. Staff if very kind, an attentive and truly care about the residents. Pricing is ok, but since it is all inclusive (level of care) this seemed to be our best choice. On my visits the room - bathroom was clean and tidy. The management was able to assist with the arrangement of Healthcare dental care prescription set up. Occasionally there seems to be a lack of communication between staff and management, otherwise it seems to run smoothly. Overall happy with this choice. [name removed]
Business response:
Stacey - we appreciate you taking the time to share your experience! The kind words about our team members and campus means the world to us, and we are so happy to hear how we have helped for a positive transition. We appreciate you highlighting that things run smoothly and we take your point about communication seriously. If there is anything we can do for you, please let us know! Thank you!
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 237 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.