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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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I liked that it was a small setting, not a lot of people in one house and home cooked meals. Considerate, caring, attentive staff. Facility is good. Seems to be kept up fairly well.
Business response:
We truly appreciate your kind words about our Burleson staff and campus! We are so happy to hear that our home-like model is such a great fit for your loved one! If there is anything else we can do for you, please feel free to let us know! Thank you for sharing your experience.
I liked that it has 15 or less residents per house. It makes it feel very homey. The staff are very helpful and are always ready to answer questions.
Business response:
Thank you for taking the time to leave a review! We are thrilled that you love our home-like model, it really helps our residents to feel comfortable and at ease! We also appreciate the kind words about our staff. Thank you again for sharing your experience!
Our biggest complaint is the pharmacy they require us to use. Deliveries come from Carrollton and they have made mistakes, such as leaving out a prescription. I think the small house community is better for elderly people who have memory issues or can be overwhelmed by moving around large facilities. Each resident has a private bedroom and bathroom. But that also reduces the activities and space for doing things. The care givers get to know them very well but like all facilities they have a high turn over rate. Mustang Creek... read more
Business response:
Thank you for sharing your experience with us. We are so glad to hear that you appreciate our home-like model for our residents! Your feedback means a lot to us and we are always striving to improve our processes. We are honored to have earned your trust and so happy to have your mom and dad with us at Mustang Creek. If there is anything else we can do for you, please let us know!
I would recommend to others that need a budget friendly option. It's not a perfect place and employees are disgruntled with management so that makes it difficult at times. Management says they are putting procedures in place to change that but the residents do feel the effects. I would pursue other options if I was able to pay more. We picked them because of the price and it is one mile from my home
First, it was the recommendation of [name removed] with A Place For Mom. Second, I like the homey feel, like the open kitchen and everyone eating around one big table
Business response:
Vicki - thank you for sharing your review! We take pride in having our community feel like home for our residents and we are ecstatic to hear that you have noticed that about our community. Thank you again for your review!
The home took good care of my mother. Knowing that my mother was hard to care for thet did a great job. They even provided me direction for more help which she qualified for. The food was very good and home made there in the same building
Business response:
Frank - we are ecstatic to hear that we were able to provide such great care for your loved one! We are happy to hear she enjoyed our three home cooked meals a day. Thank you for sharing your experience!
It's is good but not great. There are good aides that work there and some that are a little lazy. Overall, my mom says the food is good and enjoys the community activities.
Business response:
Thank you for sharing your experience. We are thrilled to hear that your mom enjoys our three home-cooked meals and wonderful activities! Any other concerns you may be having, we encourage our families to bring those to the Executive Director so we can work together to find a solution. Thank you again!
The facility tour conducted by [name removed] was positive and inviting. Loved the open dining concept. [name removed] in House B, accepted our mother in late stages of dementia w/alzheimers. Their care was genuine and the staff communicated frequently regarding her deteriorating condition. They recognized her failure to thrive & as a family we agreed to hospice. It was the best decision as her final days were peaceful and she was surrounded by loving caregivers. The MCE staff has been so kind to our family & we always felt ... read more
Business response:
Becky - thank you so much for your thoughtful review! We are thrilled to hear that starting from the beginning with the tour, to our wonderful care staff and environment, had made such a positive impact on you and your loved ones! It is wonderful to hear that our B house staff was able to provide such genuine care to your mom, we are sorry for your loss. We are also so grateful to hear that we were able to support your father through his recovery while being a support during the difficult time. Your kind words mean to much t... read more
My dad seems to love it so I'm happy with it and I would recommend Mustang Creek Estates Burleson to other families based on the experience we have had so far
Business response:
Kate - we are thrilled to hear that your dad loves our Mustang Creek campus! Thank you so much for the recommendation, we truly appreciate it!
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 201 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.