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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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Its great. I would recommend to others. I picked this community because they let my dad still have his wine and smoke cigarettes.
Business response:
Katie - thank you for your review! We always want our residents to feel comfortable and at home while at Mustang Creek, that comes with respecting our residents' preferences! Thank you for the recommendation!
My loved one was previously a resident at Mustang Creek Estates Burleson and his experience at this facility was okay. I have great respect for [name removed], she has a thankless position that she handles with grace. Everything was to our satisfaction except for the care. The staff would be very helpful and willing to help do anything that I asked. I just felt that they didn't have the initiative to help without being asked specifically. For example, brushing teeth, putting to bed- my loved one had a hospice tech who did th... read more
My mom is currently a resident at Mustang Creek Estates Burleson and everything has been great. The staff is wonderful and really care about their residents. The facility is clean and welcoming! My mom loves the food and all of the new friends that she has made. I would definitely recommend Mustang Creek Estates Burleson to others!
Business response:
Jeremy- We are so happy to hear that you mother has made many friends here at Burleson! Our staff works hard to make sure your loved one is comfortable by providing a clean and welcoming environment. We are so glad she enjoys our home cooked meals. Thank you for the review, and future recommendations!
Overall this is a good place and a great value. Turnover is very high, but I think that's an industry-wide problem. Care can be shaky at times due to turnover, better when there's continuity. The staff are friendly, and they take care of my mother and her needs. And the price is outstanding for what you receive.
Business response:
Thank you for sharing your review. We appreciate the kind words about our staff, we strive to hire the best in the business to provide wonderful care to our residents. We are glad to hear how much you appreciate our all inclusive pricing and services! Thank you again!
The staff are wonderful to work with. They have treated my loved one like gold. The food is better than expected. They make meals fresh each day for the residents. There are five houses that have their own kitchen, and the staff make the meals for the residents in the houses to ensure freshness. The staff are very responsive, and make sure that the family's questions are answered in a timely manner. Plus, they make sure that we understand everything. The staff are very kind and friendly to both residents are visitors.
Business response:
Rene - we are ecstatic to hear your kind words about our staff and our campus! We take pride in our three home cooked meals a day, with fresh groceries that are shopped for weekly at our local grocery stores! We appreciate the kind words about our staff and thrilled to hear how they have been responsive, welcoming and providing high quality care. We strive to create a positive experience for our residents and visitors. Thank you for sharing your experience!
I have been looking for a good place for my dad and when I found one, it was way out of his price range. They charged for room, then his care. (like $2000 more). This place here is all included and more. The staff is excellent, it’s a small setting and divided into separate buildings so that there are only like 14 residents per house. They all have an open kitchen where they see there food being cooked. Food is from HEB and local farmers not shipped in by truck. They eat their meals together at a large table like a family. T... read more
Business response:
Hello Sandra - your review is amazing and we appreciate you sharing your experience! We are beyond thrilled your father is doing so well and enjoying his new home! Please reach out if there is anything we can do in the future.
It's pretty clean. The actual working staff is very friendly. The food is pretty good. We picked this community, because it was newer, looked like it had somehting to offer, and it was smaller, in which they were able to provide individual attention. They can improve on, consitency with the staff and pay them more to keep them. The staff is very friendly. I would recommend to other families.
Business response:
Thank you so much for your recommendation! Our team members are amazing and work very hard caring for seniors! Thank you again for taking the time to share your experience.
The community itself is clean but the house keeping could definitely be improved. Some of the staff members are nice and others are not so much. It seems like the staff members don't really pay as much attention to the residents as they should.
Business response:
Thank you for your review. We appreciate your feedback and recently hired a full time house keeper. Please reach out to the neighborhood Executive Director so she can work with you on any of your concerns. Thank you again for your review.
Things are going as well as expected. I picked this community, because I thought it was the best location for my loved one.
Business response:
Thank you so much for your review! We appreciate you taking the time to leave us a 5 star review. Please reach out if you need anything. Thank you again!
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 201 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.