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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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If you are not limited in your mobility to visit from one house to another it is great but if you have to depend on someone else to help you it's not the best
Ask very specific questions about the level of care each step is. What care/help, monitoring will there be? If their family member is a diabetic, make sure they have a continuous glucose monitor, so they monitor it. The aides in the house are not trained on that. If they are on insulin, a Home Health nurse comes out. Overall we're happy. Had a couple of bumps, but when something is new, that happens. We have it worked out now.
We like the small group feel of the individual buildings. And the activity director is so friendly. There are a ton of activity opportunities.
Business response:
Thank you for your wonderful feedback about our small home feel and activity director. We're thrilled you enjoy the activity opportunities! We appreciate you sharing your experience.
I would recommend. The main thing I like is that it's small houses, so more intimate, rather than an enormous building where it might be more intimidating for an elderly person. We have been happy with Mustang Creek. I think they are taking decent care of mom. Communication could be better
Business response:
Thank you for your review and for taking the time to share your experience with us. We're truly glad to hear that you appreciate our intimate, small house setting and that you find it less intimidating for elderly residents. It means a great deal to us to know that you've been happy with Mustang Creek and that you feel we are taking decent care of your mom. We value your feedback regarding communication, as we understand how important it is for families to stay well-informed about their loved ones.
Seems to be short handed a lot . Food isn't that good and the "always available food" isn't usually available. The good employees have to make up for the not so good ones and that causes some issues.
Mustang Creek is the perfect place for my Mom. The building that she resides in is homey a very clean. The staff and other residents are very warm and friendly. They have a good variety of activities, bingo being my Mom's favorite.
Business response:
We appreciate the kind words about our campus, residents and staff! We are so happy to hear how much your mom enjoys bingo and that Mustang Creek is such a wonderful fit for her. If there is anything else we can do you for, please let us know. Thank you for sharing your experience!
Overall, a very positive transition. Staff if very kind, an attentive and truly care about the residents. Pricing is ok, but since it is all inclusive (level of care) this seemed to be our best choice. On my visits the room - bathroom was clean and tidy. The management was able to assist with the arrangement of Healthcare dental care prescription set up. Occasionally there seems to be a lack of communication between staff and management, otherwise it seems to run smoothly. Overall happy with this choice. [name removed]
Business response:
Stacey - we appreciate you taking the time to share your experience! The kind words about our team members and campus means the world to us, and we are so happy to hear how we have helped for a positive transition. We appreciate you highlighting that things run smoothly and we take your point about communication seriously. If there is anything we can do for you, please let us know! Thank you!
I would give a 5 in all categories. Peace of mind knowing your loved one is being cared for 24/7. Staff is personable and ready to assist. Home cooking is a big plus!! Based on our family's experience with both of our parents, Mustang Creek would be recommended on many levels. We have peace of mind knowing our mom was cared for 24/7 and our dad continues to have the same experience with staff who are knowledgeable friendly and always willing to assist. Home cooking and outings always makes my dad smile.
Business response:
Becky - we are so glad that Mustang Creek gives you a peace of mind knowing your loved one is in good hands! Thank you for your kind words about our team. We're delighted to hear they're consistently helping and making your experience a positive one. We truly appreciate the recommendation, if there is anything else we can do for you or your loved one, please let us know. Thank you for sharing your experience!
We truly love Mom being at Mustang Creek Estates. She is hardly ever in her room. She's always out doing activities and playing bingo. The food is made right in the house and the aroma's always smells so good. We like that the facility administers her medication's and does her laundry all included in the same price, which we believe is at or below average, which helps her out financially. I would recommend Mustang Creek estates to any of my friends and family.
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.8 star rating with 205 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.