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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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Overall 4 stars. Food: doesn't sound very nutritious. Lots of carbs: cheap white bread, a lot of noodles/pasta. Staff care is OK. They don't seem very well trained. Example, one of the helpers was bandaging my mom's arm after she had scraped it. The girl put bandages directly on the skin of a 96 year old with very thin skin. as you can imagine pulling the Band-Aids/tape off was excruciating, and it was a large area. However, most of the staff seems friendly and kind. The place smells decent so they must clean it fairly well.... read more
Business response:
Thank you for your thoughtful review and for recognizing the caring nature of our team, the cleanliness of our home, and the benefits of our small, home-like environment. We’re especially happy to hear that your mom enjoys the activities and feels comfortable here. We also appreciate your feedback regarding meals and staff care. Our caregivers do their very best to provide compassionate, attentive care to every resident. Our team members complete comprehensive training upon hire as well as ongoing monthly training. Regarding... read more
The staff is great and the facility is very pretty. The apartment size is fine and they have a variety of activities. My Mom especially likes bingo and the Thursday afternoon church service.
Business response:
Diana - thank you for sharing! We're thrilled your mom enjoys our offered activities, especially bingo and Thursday church service. Our staff appreciates your kind words!
I toured this campus and will be joining their waiting list soon! The houses smelled like a delicious dinner and desert was there waiting on us! The staff was warm and welcoming. Management answered every question we had. We will need placement in a few months and we are excited to come back!
Business response:
Kandace - we're absolutely thrilled you enjoyed the tour and our warm staff. It's wonderful to hear that you noticed the delicious dinner aromas and appreciated the desert waiting for you during your visit. We're so pleased that our team was able to answer all of your questions and that you felt welcomed throughout your tour. We look forward to having you join our waiting list and are excited about the possibility of welcoming you to our community in the coming months when you need placement. Thank you for sharing your exper... read more
I cannot stress enough that it feels like home! The staff are all friendly, super nice, and willing to help in any way needed. Its also very VERY clean! Also the fact that they are in town makes the location so convenient for everyone and they allow pets!!!
Business response:
We are excited to hear it feels like home! Thank you for highlighting our friendly staff, cleanliness, convenient location, and pet-friendly policy.
I recently had to visit with a friend. It’s been in the back of my mind for some time that my parents are eventually gonna need help and I don’t know if I’m capable of giving it myself. Long story short, it feels great knowing that when that time comes, there’s a place I can call that I’m completely comfortable with. Absolutely knocked it out of the park.
Business response:
Chris - it means so much to us that during your visit with your friend, you were able to see firsthand the quality of care and support we offer. We completely understand how important it is to find a place where you feel confident about your parents' future care needs, and we're honored that you would consider us when that time comes. Thank you for trusting us for your family's future needs - knowing that we've earned your comfort and confidence truly means the world to our entire team. Thank you for sharing your review!
We were immediately greeted by happy staff members and they were pleasant the entire tour. The staff members were very knowledgeable if questioned we asked. The place was very clean, neat and orderly, and overall very nice. Even the current residents seemed to be happy and comfortable. The entire experience was pristine in all aspects. Definitely got moved to the top of the list for our needs.
Business response:
Shane - we deeply cherish your feedback about our happy staff, clean facility, and positive tour experience. It brings us tremendous joy to hear that you were immediately greeted by our happy staff members and that they maintained their pleasant demeanor throughout your entire tour. Your observation about our facility being clean, neat, and orderly means the world to us, as we work diligently to maintain these standards every day. We're especially heartened to know that you noticed our current residents appearing happy and c... read more
Beautiful establishment, very kind staff members! I will be sending my lovely Mother, [Name Removed] here!
Business response:
Courtney - thank you for your review! We're honored you chose us for your mother and appreciate your kind words about our staff.
Very clean the staff is friendly and helpful All of the residents seemed well cared for and happy. I can’t comment enough on the cleanliness of this establishment. I have full confidence, leaving my family member in the care of this staff.
Business response:
Brittany - thanks for trusting us with your family member's care. Your confidence in our clean facility and caring staff means everything to us. Thank you for sharing your review!
Mustang Creek is an absolutely wonderful assisted living community! From the moment you walk in, you can feel the warm, welcoming atmosphere. The staff is compassionate, attentive, and truly dedicated to making every resident feel valued and cared for. The community is beautiful, clean, and thoughtfully designed to feel comfortable and home-like. The caregivers go above and beyond to ensure residents’ needs are met while still encouraging independence and dignity. One of the standout features is the sense of community. There... read more
Business response:
Debbie - we are utterly delighted to hear about your wonderful experience with our compassionate staff and community atmosphere! It truly warms our hearts to know that you felt the welcoming atmosphere from the moment you walked in, as creating that sense of home is something we strive for every day. We're so pleased that you noticed how our dedicated staff works tirelessly to make every resident feel valued and cared for while maintaining their independence and dignity. Your recognition of our thoughtfully designed communit... read more
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 237 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.