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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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Seems to be short handed a lot . Food isn't that good and the "always available food" isn't usually available. The good employees have to make up for the not so good ones and that causes some issues.
Mustang Creek is the perfect place for my Mom. The building that she resides in is homey a very clean. The staff and other residents are very warm and friendly. They have a good variety of activities, bingo being my Mom's favorite.
Business response:
We appreciate the kind words about our campus, residents and staff! We are so happy to hear how much your mom enjoys bingo and that Mustang Creek is such a wonderful fit for her. If there is anything else we can do you for, please let us know. Thank you for sharing your experience!
Overall, a very positive transition. Staff if very kind, an attentive and truly care about the residents. Pricing is ok, but since it is all inclusive (level of care) this seemed to be our best choice. On my visits the room - bathroom was clean and tidy. The management was able to assist with the arrangement of Healthcare dental care prescription set up. Occasionally there seems to be a lack of communication between staff and management, otherwise it seems to run smoothly. Overall happy with this choice. [name removed]
Business response:
Stacey - we appreciate you taking the time to share your experience! The kind words about our team members and campus means the world to us, and we are so happy to hear how we have helped for a positive transition. We appreciate you highlighting that things run smoothly and we take your point about communication seriously. If there is anything we can do for you, please let us know! Thank you!
I would give a 5 in all categories. Peace of mind knowing your loved one is being cared for 24/7. Staff is personable and ready to assist. Home cooking is a big plus!! Based on our family's experience with both of our parents, Mustang Creek would be recommended on many levels. We have peace of mind knowing our mom was cared for 24/7 and our dad continues to have the same experience with staff who are knowledgeable friendly and always willing to assist. Home cooking and outings always makes my dad smile.
Business response:
Becky - we are so glad that Mustang Creek gives you a peace of mind knowing your loved one is in good hands! Thank you for your kind words about our team. We're delighted to hear they're consistently helping and making your experience a positive one. We truly appreciate the recommendation, if there is anything else we can do for you or your loved one, please let us know. Thank you for sharing your experience!
We truly love Mom being at Mustang Creek Estates. She is hardly ever in her room. She's always out doing activities and playing bingo. The food is made right in the house and the aroma's always smells so good. We like that the facility administers her medication's and does her laundry all included in the same price, which we believe is at or below average, which helps her out financially. I would recommend Mustang Creek estates to any of my friends and family.
staff was helpful in making schedules for her routine
Business response:
We appreciate you sharing your experience! We are so proud to hear how helpful our team was for you and your loved one to create a schedule that best fits her needs! If there is anything else we can do for you, please don't hesitate to reach out. Thank you for your review!
We were told on a Wednesday our Mother was being released from a skilled nursing facility on Monday and would not be able to return her own home without 24 hour care. We were in a state of shock and panic. I remembered the commercials “A place for Mom” so I looked up their phone number and starting with that call I was direct to a wonderful Lady who lived in our area! She made me feel so comfortable! I felt as if she had known my family for years and truly cared! She assisted me in finding financial resources available to us... read more
Business response:
Cindy - we are so glad to hear that you found helpful resources in your search for the perfect place for your loved one. We're truly grateful those resources led you to Mustang Creek of Burleson! We are proud of our community style campus with individual houses, so every resident feels comfortable and at ease. If there is anything else we can do for you or your loved one, please don't hesitate to reach out! Thank you for sharing your experience!
Staff is caring and loving. They make it as close to a home environment as possible. Rooms are small, but adequate. Amenities are pretty standard.
Business response:
Thank you for sharing your feedback! We take great pride in our home-like model, designed to help residents feel truly comfortable. We appreciate the kind words about our staff and grateful that you shared your experience. Thank you again!
I don't care for the director of the facility. The caring staff is the best. Improve the director.
Business response:
Thank you for sharing your review. We appreciate your kind words about our staff. Our Executive Director has a strong commitment to our team members, families and residents, and is well-respected within the community. We encourage anyone to reach out to our Director directly to address any questions or concerns. Thank you again.
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 201 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.