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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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This is a nice community for the care and comfort for a family member. The staff were nice and the community seemed to be clean. The menu looked appealing. We would suggest that other families tour this community for the care of a loved one.
Business response:
Thank you so much for visiting and sharing this review! We are proud of our menus formed in partnership with a registered dietician. Our caregivers are truly special and are incredible in all that they do to keep our homes clean, comfortable, and home like in every way. Thanks again!
Mustang Creek Estates is a brand new community. The staff is very friendly and they are all knowledgeable about the care that they give. My mom needs a lot of care and they are on top of it. We have home health come in to take up the extra care of my mom for now and I think that really helped mom settle in quite nicely. Being that they are so new they haven't really gotten into the activities portion yet. They do provide outings and are actively seeking extra help so that people in wheelchairs will have a caregiver to attend... read more
Business response:
Thank you so much for sharing your experience at Mustang Creek Estates in Burleson! We love to hear that your Mom is enjoying her home. We know that activities designed to keep Seniors engaged are key to continued good health and we will always strive to have plenty of activities in our homes. Thank you for recommendation!
While my mother was at Mustang Creek, we liked the care that she was receiving. I would absolutely recommend them because they were always very friendly and helpful. My mother especially like the happy hour on Friday nights.
Business response:
Thank you so much for your recommendation! We love to hear that your Mom enjoyed her home at Mustang Creek Estates as much as we loved having her in our community. Thanks again!
Private pay with no transition to Medicare. Rooms are very small and hard to navigate in a wheelchair due to the large doors and lack of options for furniture placement. 1/7 caregiver/resident ratio. Property is conveniently located and beautifully designed.
Business response:
Thank you for your review. We are always available to assist in any way needed and are happy to discuss solutions for all Residents so that they move freely in their home. We appreciate you taking time to tour our community and hope to see you again!
Things are going well at Mustang Creek. My father in law likes the food and the community is clean. He loves the staff and they have a good way of communicating and interacting with the residents. He enjoys some of the activities. I would recommend this community.
Business response:
Thank you so much for sharing your experience at Mustang Creek Estates in Burleson. We are so happy to hear your father in law is happy in his new home. Mustang Creek Estates in Burleson has an amazing staff, residents and families!
My mother is doing very well at the Mustang Creek Estates. She likes the food, she says it is very good. I would recommend this community, we are very satisfied with the way things are going. They take very good care of her and It has been a good for her so far.
Business response:
Thank you for your review! We are so happy to hear your mom likes her home and the food! We are so happy to be in the great city of Burleson and providing quality care to seniors.
We toured this community when looking for my mother and it was very nice. Staff was friendly and helpful. The reason we didn't choose this community is because we didn't like the layout.The property is individual houses and not one building. It was a nice community but not for us.
Business response:
Thank you so much for your review and your kind words about our friendly and helpful staff. We have a great team in Burleson! I'm sorry our unique neighborhood didn't work out for you and we hope you found a good fit community for your mother. Thank you again for taking the time to share your review.
The facility in Burleson, did not have emergency pull cords in the rooms. There is a big turn around of employees probably due to lack of communication and consistency of upper management. The workers are not trained to have CPR training. I could go on and on but this is not the format for it.
He was neglected at Mustang Creek Burleson. We can't recommend that place for anyone. He has food allergies and instead of trying to work with him and ask him what he could eat from their menu, if what they were serving for the day was something with gluten then they just didn't feed him. They didn't come by and ask, they didn't try. He is currently on hospice and the hospice provided fentanyl patches for him. He asked for the patches and they said they didn't have them when they clearly did. He fell in the floor and tried p... read more
Business response:
Thank you for sharing your concerns. We are sorry to hear that your family's experience did not meet your expectations. The health, safety, and well-being of our residents are priorities we take very seriously, which is why we carefully review concerns such as those raised in your review. Regarding dietary accommodations, we worked closely with your family, hospice team, and resident to provide meal options and nutritional support based on the information provided to us. While we strive to accommodate a wide variety of dieta... read more
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 252 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.