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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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Mustang Creek Estates is a brand new community. The staff is very friendly and they are all knowledgeable about the care that they give. My mom needs a lot of care and they are on top of it. We have home health come in to take up the extra care of my mom for now and I think that really helped mom settle in quite nicely. Being that they are so new they haven't really gotten into the activities portion yet. They do provide outings and are actively seeking extra help so that people in wheelchairs will have a caregiver to attend... read more
Business response:
Thank you so much for sharing your experience at Mustang Creek Estates in Burleson! We love to hear that your Mom is enjoying her home. We know that activities designed to keep Seniors engaged are key to continued good health and we will always strive to have plenty of activities in our homes. Thank you for recommendation!
While my mother was at Mustang Creek, we liked the care that she was receiving. I would absolutely recommend them because they were always very friendly and helpful. My mother especially like the happy hour on Friday nights.
Business response:
Thank you so much for your recommendation! We love to hear that your Mom enjoyed her home at Mustang Creek Estates as much as we loved having her in our community. Thanks again!
Private pay with no transition to Medicare. Rooms are very small and hard to navigate in a wheelchair due to the large doors and lack of options for furniture placement. 1/7 caregiver/resident ratio. Property is conveniently located and beautifully designed.
Business response:
Thank you for your review. We are always available to assist in any way needed and are happy to discuss solutions for all Residents so that they move freely in their home. We appreciate you taking time to tour our community and hope to see you again!
Things are going well at Mustang Creek. My father in law likes the food and the community is clean. He loves the staff and they have a good way of communicating and interacting with the residents. He enjoys some of the activities. I would recommend this community.
Business response:
Thank you so much for sharing your experience at Mustang Creek Estates in Burleson. We are so happy to hear your father in law is happy in his new home. Mustang Creek Estates in Burleson has an amazing staff, residents and families!
My mother is doing very well at the Mustang Creek Estates. She likes the food, she says it is very good. I would recommend this community, we are very satisfied with the way things are going. They take very good care of her and It has been a good for her so far.
Business response:
Thank you for your review! We are so happy to hear your mom likes her home and the food! We are so happy to be in the great city of Burleson and providing quality care to seniors.
We toured this community when looking for my mother and it was very nice. Staff was friendly and helpful. The reason we didn't choose this community is because we didn't like the layout.The property is individual houses and not one building. It was a nice community but not for us.
Business response:
Thank you so much for your review and your kind words about our friendly and helpful staff. We have a great team in Burleson! I'm sorry our unique neighborhood didn't work out for you and we hope you found a good fit community for your mother. Thank you again for taking the time to share your review.
The houses for assisted living may have been good. I never saw that. But the Memory Care house was understaffed for what was needed. (My husband called me while laying on the floor because he couldn't get anyone's attention as his door was closed and no one checked on him) The menu sounded good but it wasn't what was received. Was told the others there ate it- well if you're hungry and don't know any better (memory care) you'll eat what's given you. When I went to get my husband his last night as he was totally miserable and... read more
Business response:
Thank you for taking the time to share your experience. We’d like to respectfully clarify a few important points for context. During the tour and initial assessment process, as you stated, we discuss in detail the level of care we provide, including that we are not able to offer 1:1, continuous private care. For residents who require that level of support, we typically recommend arranging private-duty caregivers, in addition to our staff. We understand that ultimately you chose to bring your husband home and arrange 1:1 care... read more
What we like the most about Mustang Creek is that the facility is like a house with 14 private bedrooms/bathrooms. The closeness of the care givers in the one house so they get to know each resident personally. The administration is very accessible to each resident and their family members.
Business response:
Debbie - Thank you so much for sharing your thoughtful feedback about Mustang Creek. We truly appreciate your kind words. One of the things we value most about our community is the home-like setting you described. This model in each house allows us to create a warm, comfortable environment while still providing personalized care. We’re especially grateful that you’ve noticed the closeness of our caregivers and that our administration team was accessible. Thank you again for trusting us and for being a part of the Mustang Cre... read more
I would say that the facility is always clean and is bright. It doesn't feel like a facility and has a homey feel. The staff at times aren't the best, but the house managers are wonderful. She is always clean, dressed, and up when I visit. She cannot move by herself so she has to rely on staff to move her from the bed to her chair. It's definitely the best place we could find based on her price point. I was frustrated that they raised rates almost [fee removed] dollars a month after she moved in. But it still feels like the ... read more
Business response:
We deeply cherish your feedback about our homey facility and wonderful team members. It means so much to us to hear that our facility maintains that clean, bright, and homey atmosphere that we strive for every day. We're particularly pleased that you've noticed how well-maintained and comfortable your loved one appears during your visits! We truly appreciate your continued trust in our care. It's wonderful to hear that visiting family members were also pleased with both the appearance of our facility and the quality of care ... read more
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 237 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.