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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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The facility itself was nice. It was always kept clean, The outside was very pleasant.Overall, it wasn't bad. However, care wise, there were two things that were very concerning, the call light button and being under staff. The call light has multipurpose and staff don't know how quickly to respond, and the buttons don't always work, The staff with very pleasant and busy, and not always availability when needed for emergencies due to not having enough staff.
Business response:
Thank you for your feedback. We are intentional about our staff to Resident ratios based on regulations as well as our passion to get to know our Residents on an individual basis in order to learn preferences and needs. We appreciate your recognition of our staff and encourage you to reach out to us at [removed] to discuss any concerns you may have. Thank you.
Staff is very helpful. They go the extra mile.
Business response:
Thank you so much for your review and for the recognition of our staff. We have a passion for caring for Seniors and we’re so happy to see you’ve noticed. Thanks again!
Staff is wonderful and very professional. They all go above and beyond to make sure your loved one is taken care of. I highly recommend
Business response:
Thank you so much for sharing your experience! We work very hard to provide seniors with a high quality, residential type of assisted living at an affordable price. Thanks again, Kaylee!
Best place ever
Business response:
Well, thank you Jason!! We think so too! Thanks so much!!
It feels just like home from the moment you walk in the front door. the friendliness and the smiles on everyone's face. The cleanliness and the smell of a home cooked meal. It's just a wonderful place to live and visit.
Business response:
Hollt, thank you so much for taking time to share your review! We’re so proud of our teams who work hard every day to provide a wonderful, home like environment for our Residents. Thanks again and we look forward to seeing you again soon!
The care is personal and generally of high quality. I like the home style atmosphere and so does my wife. The cooked meals that the residents can see & smell being prepared seems to help my wife eat better. The Wi/Fi is poor at best, However, they are changing that. I am pleased with the care and personal attention my wife is receiving. I would recommend Mustang Creek to anyone needing such services
Business response:
Thank you so much for taking time to share your experience at Mustang Creek Estates Burleson. We designed our open kitchen concept for the intention of stimulating appetites and are so happy to hear that your wife is enjoying meals in her home. Thank you again for your review!
After reading a previous review we felt it was our duty to jump in and write our own review. It’s so sad that someone would leave such a horrible review about the great folks there at Mustang Creek who as far as we can see go above and beyond for the residents. We have never had a problem with the cleanliness, food or the staff. We see the same faces everyday and have for while now, we understand that being a caregiver is not the right job for just anyone and that things can get overwhelming at times especially in memory car... read more
Business response:
Tammy, thank you so much!! Your review truly warms our hearts. We’re very proud of the high-quality care we provide and the partnership we have with our Residents’ families…like you. We’re so grateful for you and your review. Thank you again for taking time to share your experience at Mustang Creek Estates in Burleson.
After having moved my father for the 3rd time I finally found “home”. [Name removed] is the most loving and caring staff member in memory care that I’ve meet. Though no facility is ever going to a perfect fit, this is certainly close. I wish I would’ve moved him here sooner.
Business response:
Britt, thank you so much for sharing your experience at Mustang Creek Estates in Burleson. We’re so happy to hear you and your father are happy with your move and that you’ve found the loving Caregivers your father deserves. Thanks again!
I feel there should be more workers present at all times. Duties such [removed] meals, doing laundry, mopping up accidents, etc. definitely limit time to oversee residents. One additional worker per shift would most likely cut back on burnout leading to lots of turnover.
Business response:
Thank you so much for your review, Coastie! We truly appreciate your comments. We are proud of the staff ratio we have perfected in order to ensure the personal care given to our Residents. We’re always happy to take suggestions into account and will do so with yours as well. Thanks again!
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 201 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.