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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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On first impressions this was a nice place. The staff I spoke with were very friendly. The community was clean. This is a community I would consider for my loved one.
Business response:
Thank you so much for your review! We appreciate you sharing your experience while touring our neighborhood. We hope to see you again in the future.
This place is at the top of our list for now.
Business response:
Thank you so much for your review! We are so proud of our team in Burleson and are thrilled you have us at the top of your list. We truly have a passion for Seniors and are looking forward to seeing you again soon!
We are able to do window visits and the community has handled the pandemic very well which we can appreciate. Our loved one really enjoys the meals they serve, and it only has about 16 residents in each individual house which is good. We would recommend this community to others.
Business response:
Thank you so much for your review! We pride ourselves on our wonderful menus created by a registered dietician with your loved one in mind. We know that preparing those meals ourselves, in each of our homes individually, sends the aromas through the home and stimulating appetites…helping our Residents to join at mealtime and stay healthy and happy! Thanks again for your review and recommendation!
We chose Mustang Creek Estates because it was the least expensive and the location. The room sizes here are nice and they are all private rooms as well. Sometimes the management staff is not as responsive as they should be. My mom has been here over a year and is just now getting podiatry care and we had been asking for it for a while.
Business response:
Thank you for taking time to post this review. We’re very proud of the care we provide and would like to have a chance to discuss your concerns with response times. Please reach out to the leadership team in Burleson so that we may address them directly. Thanks again and we look forward to hearing from you soon!
We chose Mustang Creek Estates because the staff was friendly, the pricing worked for us, and they met all the needs that we had. The room sizes here are plenty big for our loved ones needs. Overall, they have been great during the pandemic and I would recommend to others looking.
Business response:
Thank you so much for your high rating on this review and for your recommendation! The pandemic has certainly been a challenge but we’re proud of our teams and the way they have maintained their passion for Senior care. It’s been our pleasure to take care of your loved one. Thank you, Mustang Creek Estates - Burleson
the community is very lovely and you get a one-bedroom with a community living area, the food is home-cooked and is diet specific. The one issue I had was there are 4 houses but only 2 people overnight at the facility. They also only have one washer and dryer in the house for 15 rooms, so we ended up with other clothes sometimes. The director was amazing and was so nice. I would recommend this community to others.
Business response:
Janice, thank you for sharing your experience in this review! We’re sorry to hear of your concern and want to assure you we are very careful to maintain the appropriate staffing ratio on the campus, even at night, following all State regulations. We are quite proud of our low staff to resident ratios which ensure our team members get to know each resident’s unique needs and preferences. We’re so happy to hear that you’re able to work with the Executive Director for all your needs. Thanks again and thank you so much for the r... read more
The facility itself and the concept of the cottages is great, the staff was all very friendly and helpful and it did not seem institutional as some others that we saw. They did have a lot of staff turnover or were understaffed, so some of the things that needed to be done were not getting done as they should have. Overall, I would recommend Mustang Creek Estates as long as your loved one is more independent.
Business response:
Thank you for your review! We pride ourselves on providing quality care for our residents in multiple levels of care. We’re sorry to hear you may have had disappointments and encourage you to reach out to us through our Executive Director or Customer Service at any time so we may understand completely and take care of any concerns immediately. Thank you again for your review and we look forward to hearing from you!
Mustang Creek review was clean, our loved one was not able to participate in the activities but they did offer good activities for the residents. Our first impression of this community was we thought it was very nice.
Business response:
Thank you so much for your 5-star review, Robin! We love coming up with activities to keep our Residents active and engaged. Please don’t hesitate to reach out to our leadership team so that we may find an activity suitable for your loved one. Thank you again!
Our experience with this community was short, and we do think it is more on the expensive side. However we did like the night shift nurse and for the 24 hours our loved one was there, the care services were good.
Business response:
Thank you so much for your review, Robin! We’re proud to be mission focused on providing high quality care at an affordable price. We’re so confident of our rates that we post them on our website. Our caregivers are truly passionate about providing care to Seniors and we’re so happy you were happy with the care your loved one received. Thank you for trusting Mustang Creek Estates and thanks again for your review!
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.8 star rating with 206 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.