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Mustang Creek Estates of Burleson
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
1155 NW John Jones, Burleson, TX, 76028, United States
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We chose Mustang Creek Estates because the staff was friendly, the pricing worked for us, and they met all the needs that we had. The room sizes here are plenty big for our loved ones needs. Overall, they have been great during the pandemic and I would recommend to others looking.
Business response:
Thank you so much for your high rating on this review and for your recommendation! The pandemic has certainly been a challenge but we’re proud of our teams and the way they have maintained their passion for Senior care. It’s been our pleasure to take care of your loved one. Thank you, Mustang Creek Estates - Burleson
the community is very lovely and you get a one-bedroom with a community living area, the food is home-cooked and is diet specific. The one issue I had was there are 4 houses but only 2 people overnight at the facility. They also only have one washer and dryer in the house for 15 rooms, so we ended up with other clothes sometimes. The director was amazing and was so nice. I would recommend this community to others.
Business response:
Janice, thank you for sharing your experience in this review! We’re sorry to hear of your concern and want to assure you we are very careful to maintain the appropriate staffing ratio on the campus, even at night, following all State regulations. We are quite proud of our low staff to resident ratios which ensure our team members get to know each resident’s unique needs and preferences. We’re so happy to hear that you’re able to work with the Executive Director for all your needs. Thanks again and thank you so much for the r... read more
The facility itself and the concept of the cottages is great, the staff was all very friendly and helpful and it did not seem institutional as some others that we saw. They did have a lot of staff turnover or were understaffed, so some of the things that needed to be done were not getting done as they should have. Overall, I would recommend Mustang Creek Estates as long as your loved one is more independent.
Business response:
Thank you for your review! We pride ourselves on providing quality care for our residents in multiple levels of care. We’re sorry to hear you may have had disappointments and encourage you to reach out to us through our Executive Director or Customer Service at any time so we may understand completely and take care of any concerns immediately. Thank you again for your review and we look forward to hearing from you!
Mustang Creek review was clean, our loved one was not able to participate in the activities but they did offer good activities for the residents. Our first impression of this community was we thought it was very nice.
Business response:
Thank you so much for your 5-star review, Robin! We love coming up with activities to keep our Residents active and engaged. Please don’t hesitate to reach out to our leadership team so that we may find an activity suitable for your loved one. Thank you again!
Our experience with this community was short, and we do think it is more on the expensive side. However we did like the night shift nurse and for the 24 hours our loved one was there, the care services were good.
Business response:
Thank you so much for your review, Robin! We’re proud to be mission focused on providing high quality care at an affordable price. We’re so confident of our rates that we post them on our website. Our caregivers are truly passionate about providing care to Seniors and we’re so happy you were happy with the care your loved one received. Thank you for trusting Mustang Creek Estates and thanks again for your review!
This community is kept very clean, and the staff members are very friendly. We definitely feel that we are getting our money's worth. The activities they offer are great. This community is very creative, they have something for everyone. The staff pays really good attention to my wife and i.
Business response:
Mr. Earwood, thank you for your review! We are proud to provide activities for everyone focused on maintaining physical and emotional well-being through participation and engagement and we love the partnership we have with our families. Thanks again!
I think it is a great place. I like the fact there the buildings a really small, almost like a house. The size makes it much more personally for her. The caregivers are good but that do have a high turnover of staff. We chose this community for the size, it is an easier to access location from my house, and the price was comparable to others. I would recommend this community.
Business response:
Allison, thank you for review of Mustang Creek Estates in Burleson! We love being able to offer small homes so that our Residents and Caregivers get to know each other just as you said, personally! This ensures the quality care we are passionate about. Thank you again for your review and recommendation, Allison!
It is a quite decent place but there is a large turnover. It s hard on everybody especially right now. It is hard work and physically demanding, but most of the caregivers are quite nice and very helpful. We chose this community because is was the nicest one that has availability at the time. The food is excellent. There are some activities but not everyone in the memory care can participate.
Business response:
Thank you so much for sharing your experience! Yes, these have been very challenging times for our Caregivers, our Families, and our Residents but we are so proud of how everyone has partnered together to keep our Residents safe, active, and engaged. The beauty of the concept at Mustang Creek Estates is that our Residents are still able to participate and engage and didn’t have to be isolated from everyone as some Seniors experienced. And thank you for the compliment on our food! We take great pride in the menus put together... read more
I love the way this community feels like a home. Less space to walk is so important as my Dad's mobility declines. The outdoor space is great for my escape artist father. He has always loves being outside so the gated yard is perfect.
Business response:
Thank you so much for your review! We’re so happy to have the opportunity to care for your Dad. We’re very proud of our floor plans which allow for independent roaming without confusion or fear of getting lost as well as our beautiful areas to enjoy some outside time. Thank you for taking time to share your Dad’s experience!
Frequently asked questions about Mustang Creek Estates of Burleson
How is Mustang Creek Estates of Burleson rated?
Mustang Creek Estates of Burleson has a 3.9 star rating with 201 reviews.
When is Mustang Creek Estates of Burleson open?
Mustang Creek Estates of Burleson is open now. It is open 24/7.