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101 Mission Ct., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We have a gift card to this location, and the staff have been pretty great letting us know about the different amenities here. I can't really speak to boarding, as this location is a bit far for us. However, we hired one of their animal behaviorist/trainers to help refresh our 4-year-old dog on her various commands. There was some communication issues that led to a delay in scheduling for our first meeting, but our trainer dealt with it graciously and met us at the Franklin location. It's been really helpful to learn about d... read more
We put our 3 kitties at My Second Home for over 2 weeks while we were in the middle of a cross country move. They were so generous, sweet, and caring. Matt and his team went above and beyond to make them feel comfortable. They even gave them baths the day before we picked them up so they would be ready for their new home. I highly recommend them. Best we've ever experienced!!!!!
Business response:
Thank you so much for the kind words. It really means the world when pet parents can see how much we love their babies. Please bring them back anytime and I hope they're enjoying their new home. Talk to you soon! -Matt
I have had a great experience taking my dog here. He started out as a more timid puppy but now he runs to the gate and is so happy to be there! They truly take care of him and it's been wonderful knowing he is having a great time at day care!
Business response:
Thank you so much for the kind words Jill. Our goal is to make pups and parents feel safe and comfortable and I'm so glad we achieved that with you. Can't wait to see you soon! -Matt
My new favorite place for my puppy to socialize! The outdoor play area is clean, organized and always fully staffed.
Business response:
Thank you for the review. We are happy to have your pet with us!
My Second Home is exactly what they are: "My Second Home!!" My Sadie goes every day (7 days a week). She is loved by every employee there. I trust them with my girl. She loves going and enjoys the other dogs. She has two best friends there and they play so well together. I highly recommend My Second Home if you are thinking of doggy daycare or boarding. They are the BEST!!!!
Business response:
Thank you for the review. Sadie is the best! We love having her in the MSH family!
We have two dogs that go here for daycare each week - the dogs always seem to have a great time. They are welcomed with open arms and our dogs leave tired and happy. We've also boarded our dogs there a few times and they do a great job of texting updates! I'm so glad we found My Second Home!
Business response:
Thank you for the kind words Erin! We appreciate you sharing your fur babies with us! - Ashley
I absolutely love My Second Home. They rake care of my pup like she is their own. I have used them for boarding, grooming and dog daycare. Hailey is a fantastic groomer and the entire daycare team is great but Bev and Kyle always greet us with a smile and Caroline is wonderful about loving on my pup when getting her ready to go home. I highly recommend My Second Homr to anyone with a dog or cat.
Business response:
Thank you for the recommendation. We all adore Remi and love having her with us! Previous Response 8/31/2019 Thank you for the great review. We love having Maddie with us!
We love My Second Home! Our dog is a regular at their doggy daycare but recently we boarded her there for 5 nights. Our flight was delayed coming home and My Second Home was extremely flexible and accommodating with extending our dog's stay. The staff is warm, kind and I get the sense they all genuinely love what they do. We are so pleased with this pet facility and highly recommend it to anyone looking for true pet care!
We have been taking our three dogs here for some time. When we board them, they are treated like kings. At daycare, which we do more often, they come home exhausted from all of the fun they have. Everyone at My Second Home is like a surrogate parent. I trust them with our dogs and know they are in safe and capable hands. THANK YOU to the staff, especially Bev, the daycare manager. You provide an OUTSTANDING service that is appreciated!
Business response:
Hi Emily, thank you so much for taking the time to review us. We love to hear how much you and your pups love MSH! Can't wait to see you again soon!
My Second Home has a 4.2 star rating with 880 reviews.
My Second Home is open now. It will close at 6:00 p.m.