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101 Mission Ct., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We love My Second Home! Our dog is a regular at their doggy daycare but recently we boarded her there for 5 nights. Our flight was delayed coming home and My Second Home was extremely flexible and accommodating with extending our dog's stay. The staff is warm, kind and I get the sense they all genuinely love what they do. We are so pleased with this pet facility and highly recommend it to anyone looking for true pet care!
We have been taking our three dogs here for some time. When we board them, they are treated like kings. At daycare, which we do more often, they come home exhausted from all of the fun they have. Everyone at My Second Home is like a surrogate parent. I trust them with our dogs and know they are in safe and capable hands. THANK YOU to the staff, especially Bev, the daycare manager. You provide an OUTSTANDING service that is appreciated!
Business response:
Hi Emily, thank you so much for taking the time to review us. We love to hear how much you and your pups love MSH! Can't wait to see you again soon!
I can't say enough about this place... We are from out of state and just moved to Tennessee. We had to suddenly leave the state and go back home and didn't have anywhere to put our dog. The people at my second home treated us so kindly and went far beyond the call of duty to take care of my dog. They actually took her as a favor and then transferred her for us To a different kennel all without charging us one cent. These people are definitely number one in their customer service and being kind. You won't be disappointed brin... read more
Business response:
Thank you so much for the wonderful review!
This is a wonderful place to board your dogs!! They go above and beyond to make sure your animals are happy and well taken care of. They also have excellent customer service, and truly care that their clients (furry and human) are satisfied. The staff there is super friendly and caring: special shout out to Nicole for the special attention she always gives our pups, and to Pam, who graciously took care of an issue we had, and made it right. We feel very lucky to have found My Second Home, as our dogs are our family members, ... read more
Business response:
Thank you so much for the wonderful review. We truly love what we do and are happy to have you as part of the MSH family!
We love My Second Home! My pup Cooper has been going there for 10 years! I can depend on them to take good care of him. He goes to daycare and occasionally spends a few nights when we are out of town.
Business response:
Thank you for the great review. We love when Cooper comes to see us!
I started bringing my Doberman puppy here last year to work on socializing her. She absolutely loves coming here to play and my temporary plan has turned into a more permanent one. I often joke that daycare is her job. The staff is very friendly, accommodating, and conscientious. I received a call during Lexi's first boarding stay to alert me to the fact that she was only eating about half of her food and they asked for permission to add a little pumpkin to entice her. She's had no trouble with eating since that first stay, ... read more
Business response:
Thank you for the great review! We love Lexi so much!
We have been taking our dogs to Second Home for over 10 years and it truly is a second home for them. Bev and her daycare staff do an incredible job of taking care of our pets and I know my dogs are always getting the best care. Second Home's staff is always professional and I never worry about my pets once I drop them off. I trust them wholeheartedly with the care of our furry family members.
Kindest people you'll ever meet there. They are all helpful and do a great job with daycare, boarding and grooming services. My dog loves going there! Thank you!
Business response:
Thank you for the great review. We love when Dakota comes to see us!
The staff at My Second Home is AMAZING!! They are so caring and treat our 4-legged kids like the precious family members they are. They know each one by name and are so excited to see them each day we take them to day care. They go out of their way to accommodate our crazy last minute schedules and they have the absolute best staff!! I don't know what we would do without them!!
Business response:
Thank you so much for the great review. We love having your 3 babies come visit us. Freya, Bosco, and Wallace are the best!
My Second Home has a 4.2 star rating with 901 reviews.
My Second Home is closed now. It will open tomorrow at 7:00 a.m.