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My Second Home

4.2

About this business

Location details

101 Mission Ct., Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 6:00 p.m.
Tue07:00 a.m. to 6:00 p.m.
Wed07:00 a.m. to 6:00 p.m.
Thu07:00 a.m. to 6:00 p.m.
Fri07:00 a.m. to 6:00 p.m.
Sat08:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.2902 reviews
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Nicholas M.'s profile image
Nicholas M. 
rating
2 weeks ago

Do not really care what others say, I believe that if you treat others with respect and really just have conversations about what you need or are looking for they will be more than happy to help. We always place or puppies in here for overnight stays, even for extended times. Both of our dogs return super happy and are well taken care of. Highly recommend. 

Business response:

We are elated to hear about your positive experience with us. Your review is appreciated. Thank you for trusting us with your furry friends! The MSH Team 

Annette H.'s profile image
Annette H. 
rating
2 months ago

When my pups get groomed here they always come back looking and smelling amazing! My Second Home will always be my go to place. 

Business response:

Your positive experience with our grooming services means a lot to us. We love seeing Evie and Odin! Thank you for choosing My Second Home for your pups! 

Maddy M.'s profile image
Maddy M. 
rating
3 months ago

My dog Rocky always enjoys his time being boarded at My Second Home. They always listen to the instructions I leave them (food amount, when to give meds, etc.) and always take extra care of him because he can be anxious at times. I love having access to the outside play area cameras so I can still check up on Rocky even when we're apart. I love having that extra reassurance that he's having fun with the other dogs and being taken care of. 

Business response:

Thank you immensely for sharing your experience with us, Maddy. We're thrilled to hear that Rocky enjoys it here as much as we enjoy having him in our care. See you all next time. The MSH Team 

Dan Starko ..'s profile image
Dan Starko .. 
rating
8 months ago

Great staff! Great location! Daycare is awesome. Facility is clean and I always trust them to care for my pups! 

Business response:

Thank you Dan! We appreciate the shout out and look forward to seeing you again soon! The MSH Team 

James M.'s profile image
James M. 
rating
8 months ago

Misleading "Free" Night -- Beautiful Facility, But Watch for Hidden We brought our little Maltepoo to My Second Home because the rep on the phone explicitly told us a one-night stay would be free. What we found when we dropped her off was very different. The facility itself is modern, clean, and you can tell the staff care about pets -- that part was obvious and appreciated. The problem was the surprise charges and upsells that only appeared at drop-off and again at pickup. Playtime, walks, and basic activities were all l... read more

Business response:

We value your input. Thank you for sharing your experience with us. I see the appointment was made right before Princess was dropped off. Please feel free to call me back so we can discuss further. I believe this was just a miscommunication from check in to check out. We would like the opportunity to make it right. I look forward to hearing back from you. Renee 

Anne W.'s profile image
Anne W. 
rating
a year ago

We have used My Second Home several times for our three large dogs when we've gone out of town. We've also used their grooming services. Our dogs are always happy and healthy when we pick them up. I've been very happy and satisfied with their services. 

Aly H.'s profile image
Aly H. 
rating
a year ago

I highly recommend My Second Home! Their staff is dedicated and knowledgeable about animals. I feel very safe sending my two doodles to day camp there. I also love they have camera where I can peak in on them and watch the fun they're having! Our dogs always come home exhausted! We've also used their boarding services. My dogs are well cared for and enjoy going. We've never had issues with day camp or boarding and we've been going to my second home for about a year. Actually, when I pull into the parking lot, my dogs ... read more

Business response:

We greatly appreciate your positive feedback! Your dogs are always welcome at My Second Home Pet Resort. We will see Smokey and Daisy soon! Thanks again. The MSH Team 

Susie R.'s profile image
Susie R. 
rating
a year ago

Staff is great! I like that my dog can play and get a quick bath before picking her up. 

Business response:

Your feedback is incredibly valuable. We're glad to hear that you appreciate our staff and services for your dog. Let us know if we can further assist in anything you need. Thanks! The MSH Team 

Clare R.'s profile image
Clare R. 
rating
a year ago

Casper loves daycare. He gets so excited as soon as we turn on the road. He jumps out and runs right in. 

Business response:

Thank you for your review! We are thrilled to hear that Casper loves daycare and gets so excited to visit us. We look forward to his next visit! 

Frequently asked questions about My Second Home

How is My Second Home rated?

My Second Home has a 4.2 star rating with 902 reviews. 

When is My Second Home open?

My Second Home is open now. It will close at 6:00 p.m.