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National Debt Relief
- Debt Relief Services
- New York, NY
About this business
Location details
180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
National Debt Relief didn't help my credit, they hurt my credit. I had to call them numerous times because none of my creditors were being contacted. They hold on to your money until they think they have enough to negotiate with your creditors. Because of that my Credit Score went down 200 points. Don't trust them.
I am very disappointed with the service from NDR. My wife and I have been sued several times, and NDR does nothing on the front end to prevent that. Also, due to COVID issues, I have asked for my deposits to be modified in order to match my income. No worry. They just pull out the funds from your bank account anyway, even after you have discussed this with someone and you send them an email requesting relief. It borders on financial fraud. They make it very difficult to modify the deposit schedule, and boy they want you to s... read more
Business response:
Thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at ###-###-####.
STAY AWAY FROM DEBT RELIEF COMPANIES!!!!! I gave these people over $3000 and they took $2491.18 for fees and only settled 3 accounts out of 10 with minimum payments of $10 a month. I'd steer clear of this scheme and contact the creditors yourself. Believe it or not they will work with you. These guys only care about the fees . They also don't listen to the customer whenever you ask them to change payment plans. The go oh you have to start over your payments. It's pretty sad they claim to help, but they only seem to be helpin... read more
Business response:
Thank you for bringing your concerns to our attention. We work hard to provide the best possible experience as we help our clients become debt-free. A member of our team will be reaching out to review and better explain our process. If you prefer, you can also call us directly at ************
Buyer Beware..I enrolled in the national debt program and for 12 months things seemed to be going smoothly. About 5 of the debts were taken care of and 2 were pending I gave approval on the negotiated amount for my sefcu credit card . I then get a phone call from National debt relief saying they work with a lender and If i want to pay off my debt faster they can transfer me and speak with that representative . They are LIBERTY LENDING. The rep spoke with me it sounded like a great concept I was happy to finally to sum it up ... read more
Business response:
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we’re truly sorry to hear this. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at ###-###-####.
I see most reviews are positive. My assignment was turned over to ****** * *******lawyers which have a 4 star rating yet nearly all the reviews were very negative. How can that be . wondering if I made a big mistake.
Started my debt reduction program with 21,000 debt almost 3 years ago. I have paid 481.00 a month totaling almost 15,000 dollars. Recently check my status and come to find out they have only resolve 1432.00 in debt and there is zero dollars in my account. What a huge scam. I'm am sick over this matter. Stay away from this company.
Business response:
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly, but you can also call us directly at ###-###-####
I have been asking for a manager or a supervisor to call me and until now nothing. Only cares about collecting their fees first.
Business response:
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be having a member of leadership reach out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at ###-###-####.
NDR does nothing but take astronomical fees. They make all kinds of prmises. This company does not do anything to helkp the customer BEWARE!
Business response:
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly, but you can also call us directly at *************
If I can give half of start I will. Their service is horrible. I was with them and all they did was misleading and not handle the account properly. I had a creditor that send me a settlement for a low amount that i wanted to take the offer however their agent advice me not to take six months down the line the same creditor send me a judgment and another settlement for double of what they offer in the past and national debt relief won’t do anything about it but tell me to pay that amount when originally I wanted to settle for... read more
Business response:
It sounds like your experience was less than ideal. We always strive for excellent client experiences – is there any way we can make this right? We will be reaching out shortly, but you can also call us directly at *************
Frequently asked questions about National Debt Relief
How is National Debt Relief rated?
National Debt Relief has a 4.6 star rating with 25,779 reviews.
When is National Debt Relief open?
National Debt Relief is closed now. It will open at 8:00 a.m.