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National Debt Relief

4.6

About this business

Location details

180 Maiden Lane, 30th floor, New York, NY, 10038, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to Midnight
Tue8:00 a.m. to Midnight
Wed8:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri8:00 a.m. to Midnight
Sat10:00 a.m. to 10:00 p.m.
SunClosed
4.627,043 reviews
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Kimberly R's profile image
Kimberly R 
a year ago

They were very easy to talk to. But they really didn't explain how this works. They let all my payments go late. I was never late on payments. It makes me sick to my stomach. I'm wondering if this is legitimate. I asked when they were going to pay and they just went silent and don't answer. I'm now worried they have my SSN and it's not legit. 

Business response:

Hello,Thank you for reaching out to share your experience. We understand that the process of becoming delinquent to qualify for settlements can be stressful. A member of our client success team will be giving you a call as soon as possible to answer your questions and relieve your concerns.You may also call us directly at ************. We look forward to speaking with you.Sincerely,National Debt Relief 

Robert A's profile image
Robert A 
a year ago

Right now, I am "not too happy"...I was told not to pay any of my bills on the list, yet 2 of them still took money out of my account which was a total of $400 dollars and now I have to pay National Debt too!! I got screwed!!! No one told me that they would still take money out. 

Business response:

Hello,Thank you for reaching out to share your experience. We regret to hear that this happened to you. A member of our client success team will be giving you a call as soon as possible to answer your questions address your concerns.You may also call us directly at ************. We look forward to speaking with you.Sincerely,National Debt Relief 

Deanna S's profile image
Deanna S 
a year ago

***** didn't even update my banking number after being on the phone for 30 minutes. He was very nice! All he did was add the payment. I keep getting emails wanting me to sign a document that he said it was spam and not to sign. What is going on with this company? Are you legitimate? Because a company this size seems very sloppy and unprofessional!! I am very worried! 

Business response:

Hello,Thank you for taking the time to share your feedback. A member of our team will be giving you a call to address your concerns.You may also call us directly at ************. We look forward to speaking with you.Sincerely,National Debt Relief 

Donald W's profile image
Donald W 
a year ago

They lie, take double payments, hours on phone fixing there mistakes. misrepresenting what they do and never do what they say. Say they call creditors and they do not call!! Got served with papers because they didnt do the job they said they would. Bad experience all around. Would warn everyone to stay clear of them!! 

Business response:

Hello,Thank you for taking the time to share your experience. We take your concerns seriously and will be reaching out as soon as possible to address them. You may also call us directly at ************.Sincerely,National Debt Relief 

Deborah B's profile image
Deborah B 
a year ago

I signed up with *** because I needed help with my high debt. 

Business response:

Hello,Thank you for taking the time to share your experience. We take your concerns seriously and will be reaching out as soon as possible to address them. You may also call us directly at ************.Sincerely,National Debt Relief 

Tracy F's profile image
Tracy F 
a year ago

Dont use them, you can do better by dealing with the companies on your own 

Business response:

Hi *****,Thank you for reaching out. We appreciate you taking the time to share your experience. A member of our client success team will be giving you a call shortly to get a better understanding of your concerns and answer your questions.Alternatively, you may call us directly at ************.Regards,National Debt Relief 

Georgette F's profile image
Georgette F 
a year ago

Buyer beware! They make you feel all warm and fuzzy! Then they pull the rug from underneath you and your flat on your back! So far they have not made good of their promises! It's been 6 months! And only one out of five have been " relieved "We are very disappointed! 

Business response:

Hello,Thank you for sharing your feedback. A member of our team would like to discuss the timeframe for settlements with you and will be giving you a call as soon as possible.Regards,National Debt Relief 

Elton M's profile image
Elton M 
a year ago

Beware!!!! I had perfect credit when I was contacted by national debt relief.They made it sound so great. I had never been late on a payment and had good credit. I was pay 2k in credit cards bills per month. They told me that they could cut that to half. What they didn't say was for the first 4 months I was going to pay them monthly payments and they were going to let my accounts go delinquent and ruin my critics score. They have filed a few accounts.Where I save money, but then you add in there fee and i'm really not saving... read more

Business response:

Hi *****,Thank you for reaching out to share your feedback. We are sorry to hear that you are unsatisfied with the debt settlement process. At enrollment, our agents review the risks associated with debt settlement. A member of our client success team will be reaching out as soon as possible to discuss your concerns and answer any questions you may have.Sincerely,National Debt Relief 

Michael C's profile image
Michael C 
a year ago

The negotiators for this organization take way too long to reach an agreement with creditors. They wait until the ****** account clients establish has at least 40% of ONE particular debt before negotiating with any other creditors. That delay could result in creditors initiating lawsuits AND taking legal action against clients. The client is then either forced to settle and avoid legal action, or face a lawsuit on their own. Meanwhile, *** continues to deduct a payment towards the debt reduction, claiming that their negotiat... read more

Business response:

Hi *******,Thank you for taking the time to share your experience. We understand that the debt settlement process can be frustrating. A member of our client success team will be reaching out as soon as possible to discuss your concerns and answer your questions.You also may call us directly at ************Sincerely,National Debt Relief 

Frequently asked questions about National Debt Relief

How is National Debt Relief rated?

National Debt Relief has a 4.6 star rating with 27,043 reviews. 

When is National Debt Relief open?

National Debt Relief is open now. It will close tomorrow at 12:00 a.m.