Nationwide

Todd B 

on BBB

a day ago

We had a hail claim August 2023 under our homeowners insurance. We owned our home so the payment came direct to us. They gave us a prompt and surprisingly fair settlement. Fast forward almost two years and we finally got our roof repaired. We wanted to wait and get through at least another hail season before replacing it. Not surprisingly, two years later the cost came in higher than the original estimates. Nationwide reopened our claim for us and reimbursed us the extra cost and the original depreciation deduction. I don't ... read more

Joseph W 

on BBB

7 months ago

Thank you, issue resolved. I appreciate your attention to this matter. 

Corinne S 

on BBB

a year ago

I have had satisfactory service from Nationwide. In the course of about five years I have needed to file 3 claims and each of them turned out well for me in the end. Not to say that I didn’t have to have all of my paperwork in order and know what to ask for, but I found the people at Nationwide are trained on how to help me, and willing to help me. And I really appreciate that in any insurance company! I appreciate talking to a live person anytime I call in during working hours. Want to give a special thank-you to ******** *... read more

Nicole F 

on BBB

a year ago

I called at 8:30 for a tow for my husband, we have road side. They already got him and brought him home before 10pm! When I had progressive I called them at 1pm and they still hadn't gotten to my husband and I at 9pm! To say I am thoroughly impressed with Nationwide is an understatement! So glad I made the switch! Thank you for giving me peace of mind that my husband and i's vehicles will always be in safe hands! 

Michele M 

on BBB

a year ago

Submitted my claim Friday night. Payment was sent via ***** on Tuesday morning. 

Indrani A 

on BBB

2 years ago

Nationwide home insurance is the best. Specially Mr.L** very understandable , attentive an friendly. I got fast solution for my property and I will be a fore ever customer for Nationwide with all my properties. Its so sweet of Nationwide to help me eventhough I have been a customer only for 1yr. You can always trust. Yes Nationwide is on our side. 

hong c. 

on BBB

2 years ago

I am customer of ******************************************************************** 9 years for my houses and cars too .I trusted Nationwide and when my house for rent damaged by fire 03-19-2022.They solved very fast .************************************ helped me for this claim.He was very nice .I speak English not well and very limit .They explained clearly by translator .I did not wait too long to have setlement .I really want tell a lot about my gratitue but my english is limit,i am very appreciate their company and **... read more

Mary M 

on BBB

4 years ago

Excellent customer service. Timely responses. Clear explanations with walking through instructions. 

Mindy K 

on BBB

4 years ago

I have had Nationwide Pet Insurance for several months now. At first, it was difficult to get claims addressed within a decent timeframe. However, in the last 3 months, Nationwide has been fantastic about addressing claims quickly. They have been a lifesaver in assisting with the health of my pet. Very grateful for their willingness to improve their process to better serve customers so quickly!