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Nationwide
- Finance
- Columbus, OH
About this business
Nationwide Mutual Insurance Company offers a range of financial products and services for individuals and business clients. Operational for more than 80 years, the company has over $160 billion in assets. It is a public company that offers a variety of life, auto and motorcycle insurance plans. The company provides home equity and mortgage loans. Nationwide Mutual Insurance Company also offers checking and money market accounts, as well as online financial calculators. It additionally provides individual retirement accounts,... read more
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had satisfactory service from Nationwide. In the course of about five years I have needed to file 3 claims and each of them turned out well for me in the end. Not to say that I didn’t have to have all of my paperwork in order and know what to ask for, but I found the people at Nationwide are trained on how to help me, and willing to help me. And I really appreciate that in any insurance company! I appreciate talking to a live person anytime I call in during working hours. Want to give a special thank-you to ******** *... read more
I called at 8:30 for a tow for my husband, we have road side. They already got him and brought him home before 10pm! When I had progressive I called them at 1pm and they still hadn't gotten to my husband and I at 9pm! To say I am thoroughly impressed with Nationwide is an understatement! So glad I made the switch! Thank you for giving me peace of mind that my husband and i's vehicles will always be in safe hands!
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Submitted my claim Friday night. Payment was sent via ***** on Tuesday morning.
Nationwide home insurance is the best. Specially Mr.L** very understandable , attentive an friendly. I got fast solution for my property and I will be a fore ever customer for Nationwide with all my properties. Its so sweet of Nationwide to help me eventhough I have been a customer only for 1yr. You can always trust. Yes Nationwide is on our side.
I am customer of ******************************************************************** 9 years for my houses and cars too .I trusted Nationwide and when my house for rent damaged by fire 03-19-2022.They solved very fast .************************************ helped me for this claim.He was very nice .I speak English not well and very limit .They explained clearly by translator .I did not wait too long to have setlement .I really want tell a lot about my gratitue but my english is limit,i am very appreciate their company and **... read more
Excellent customer service. Timely responses. Clear explanations with walking through instructions.
I have had Nationwide Pet Insurance for several months now. At first, it was difficult to get claims addressed within a decent timeframe. However, in the last 3 months, Nationwide has been fantastic about addressing claims quickly. They have been a lifesaver in assisting with the health of my pet. Very grateful for their willingness to improve their process to better serve customers so quickly!
Nationwide will have your back on mayhem. They covered hail and wind damage on my roof in a very proficient and incredible way. Got the check immediately. Really Trustworthy.
Our home was hit by a tornado on Memorial Day. Although we had a few hiccups with insurance at first, the adjuster adjuster that came out to assess property damage and the adjuster for personal loss have been wonderful! Both have followed up with us numerous times to make sure things are going well and we don't need anything. Both adjusters have been easy to contact and respond quickly to any questions we have. They have made this difficult situation much easier by their expertise and compassion.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. We are sorry to hear about the tornado that occurred. We appreciate you taking the time to let us know how our associates were able to assist you to make the situation easier for you their expertise and compassion.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 4.9 star rating with 24 reviews.
When is Nationwide open?
Nationwide is closed now. It will open on Monday at 9:00 a.m.