Nationwide

Name: Nationwide
Address: 1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, US
Telephone: (877) 669-6877
Price range: $$
Rating: 4.9

4.9

★★

1110 reviews

|Finance|Columbus, OH 43215 United States

1 Nationwide Plz, 1st Floor, Columbus, OH 43215 United States

(877) 669-6877

https://www.nationwide.com/personal/banking/

Credit Unions

Closed now

About

Nationwide Mutual Insurance Company offers a range of financial products and services for individuals and business clients. Operational for more than 80 years, the company has over $160 billion in assets. It is a public company that offers a variety of life, auto and motorcycle insurance plans. The company provides home equity and mortgage loans. Nationwide Mutual Insurance Company also offers checking and money market accounts, as well as online financial calculators. It additionally provides individual retirement accounts, credit cards and annuities. Nationwide Mutual Insurance Company s affiliates include American Marine Underwriters, Lone Star General Agency, Insurance Intermediaries and

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4.9

★★

1,110 reviews

5★8

4★1

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hong c. on BBB

★★

7 months ago

I am customer of ******************************************************************** 9 years for my houses and cars too .I trusted Nationwide and when my house for rent damaged by fire 03-19-2022.They solved very fast .************************************ helped me for this claim.He was very nice .I speak English not well and very limit .They explained clearly by translator .I did not wait too long to have setlement .I really want tell a lot about my gratitue but my english is limit,i am very appreciate their company and ************************************.After that,I recomended all my friends,my familly tranfer their insurance company to Nationwide .Nationwide insurance is the best ????

Mary M on BBB

★★

2 years ago

Excellent customer service. Timely responses. Clear explanations with walking through instructions.

Mindy K on BBB

★★

2 years ago

I have had Nationwide Pet Insurance for several months now. At first, it was difficult to get claims addressed within a decent timeframe. However, in the last 3 months, Nationwide has been fantastic about addressing claims quickly. They have been a lifesaver in assisting with the health of my pet. Very grateful for their willingness to improve their process to better serve customers so quickly!

Franco B on BBB

★★

3 years ago

Nationwide will have your back on mayhem. They covered hail and wind damage on my roof in a very proficient and incredible way. Got the check immediately. Really Trustworthy.

Erica R on BBB

★★

3 years ago

Our home was hit by a tornado on Memorial Day. Although we had a few hiccups with insurance at first, the adjuster adjuster that came out to assess property damage and the adjuster for personal loss have been wonderful! Both have followed up with us numerous times to make sure things are going well and we don't need anything. Both adjusters have been easy to contact and respond quickly to any questions we have. They have made this difficult situation much easier by their expertise and compassion.

Business Response:

We have received notification of your consumer review on the Better Business Bureau website. We are sorry to hear about the tornado that occurred. We appreciate you taking the time to let us know how our associates were able to assist you to make the situation easier for you their expertise and compassion.

RC on BBB

★★

3 years ago

I've been dealing with Bob & Terry @ Nationwide for 3 years and their professionalism, timeliness, and knowledge is simply fantastic. I just can't say enough good this about they way they handle every aspect this account. I highly-highly recommend them!!

Ron C. on BBB

★★

5 years ago

An Angel that helped me resolve an Injury Claim Settlement. That is how I would describe Amanda. She is one outstanding lady that went above and beyond the call of duty. Nationwide owes Amanda and a raise should be forth coming!! Without question, I would highly recommend Nationwide for all your insurance needs. My hat is off to Amanda H****!!

Mike on BBB

5 years ago

DON'T EVER GET AN AUTO LOAN WITH NATIONWIDE BANK! 1) They are the only bank I ever had to sign a POWER OF ATTORNEY (Especially after they already gave me the loan, They Jack up the interest rate if you don't sign) 2) A balance transfer check had been paid towards my loan which never posted (but had cleared issuing bank). I messaged them asking why the payment never posted. They never responded until it finally posted a week later, but the reply was a bunch of gibberish. 3) I then checked the PAYOFF amount and did a EFT to finally pay it off. Once the transfer completed (in the time expected) the transfer activity showed it as complete but again the loan activity showed no transactions. WHEN IT DID POST A DAY LATER IT SHOWED I HAD A $0.03 BALANCE IN SPITE OF THE FACT I PAID THE PAYOFF AMOUNT. SO THE PAYOFF AMOUNT IS NOT REALLY THE PAYOFF AMOUNT! I THEN TRIED TO TRANSFER THE $0.03 THAT IT SAYS I NOW OWE BUT WAS FORCED TO SEND $10.00 SP THEY CAN NOW OWE MY $9.97.

Business Response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.

Emmanuel K. on BBB

5 years ago

I'm currently having an horrible experience with Nation wide insurance. I got into an accident about 4 weeks ago and still haven't had an ajuster look at my car and I make a final decision on whether it will be a total lost or fix it. They first ask me to take it to one of they body to do an estimate. I drove my car to the body shop, after the estimate was done, the body shop was waiting on nation to wide to find out what the next step will be. Nationwide never respond back to them so after a week of waiting around I went on and pick up my car. Nationwide gave me a call a few days later and told me they will have an ajuster come to my house and evaluate the car before they claim it as a total lost due to the fact that the repair cost was more than the value of the car. An ajuster called me couple days later and told me it will Come to me the following week. The day is was supposed to come, he called me and ask to release my car to them so they can send it to copart to do the evaluation and that it will be a much faster process. I was not to sure about due to the fact that my car is drivable and have take it for an evaluation will leave me with no vehicle to go to work and let's keep in mind that I don't have rental coverage on my policy. I agree to it since this has been going on for to long and I just want it to be over with. They picked up my car and it has been there for a few days now. After so many phone call to nationwide, I was finally able to speak to someone to give me an update. Come to find out that my car has been suiting there and not a single ajuster has been there to take a look at it and they keep telling that maybe someone will be there in a couple days to take a look at my car. I guess this is what they call being ON YOUR SIDE, I wonder witch side they been on because I haven't seen any of them. I this point I ready to go to copart and pick up my car. Now copart is telling me They need a ok release from nationwide in order for me to get my own car. Now I'm stuck with no car because Nationwide take for ever to respond to me every time I call them. At this point I just want my car and pay out my packet to have my car fix, I don't even won't they help anymore. It makes me wonder what's the point of even having full coverage if this is what I have to go through after making car insurance every month. Nationwide will never be BY YOUR SIDE when you need them so I'm about to cancel my policy with them and go to another company.

Business Response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.