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1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nationwide will have your back on mayhem. They covered hail and wind damage on my roof in a very proficient and incredible way. Got the check immediately. Really Trustworthy.
Our home was hit by a tornado on Memorial Day. Although we had a few hiccups with insurance at first, the adjuster adjuster that came out to assess property damage and the adjuster for personal loss have been wonderful! Both have followed up with us numerous times to make sure things are going well and we don't need anything. Both adjusters have been easy to contact and respond quickly to any questions we have. They have made this difficult situation much easier by their expertise and compassion.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. We are sorry to hear about the tornado that occurred. We appreciate you taking the time to let us know how our associates were able to assist you to make the situation easier for you their expertise and compassion.
I've been dealing with Bob & Terry @ Nationwide for 3 years and their professionalism, timeliness, and knowledge is simply fantastic. I just can't say enough good this about they way they handle every aspect this account. I highly-highly recommend them!!
An Angel that helped me resolve an Injury Claim Settlement. That is how I would describe Amanda. She is one outstanding lady that went above and beyond the call of duty. Nationwide owes Amanda and a raise should be forth coming!! Without question, I would highly recommend Nationwide for all your insurance needs. My hat is off to Amanda H****!!
I have had Nationwide Auto Insurance for over 15 years, and I have never had a problem. When my car was hit by a drunk driver, Nationwide paid for the repairs and then they in turn, went after the other insurance company for reimbursement. Within a matter of a week, I had my own car back, fixed like new. Thank you Nationwide!
Business response:
Thank you for reaching out to us to provide feedback regarding your experience.
******* ****** is awesome! Thank u soo much, from **** *****
Claimed I had paint peeling on a few bricks that was a safety hazard. The same paint was peeling when they 1st gave me my policy and they cancelled me. Sorry not fixing something that was already like that. They accessed my back yard on the side Without my permission or knowledge, it is not somewhere that they couldve seen with a drone. And when I had an auto claim, they never even sent out an adjuster just automatically paid the woman who claimed that I had left a dent from one end of her car to the other about a foot off t... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
The company is very hard to work with. I do not recommend. Seemingly prejudice. They do not look for resolution when it come to policy with there customers. They should be investigated for there practices and customer treatment.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Put in a claim for the first time in 5 years as has had hail damage with picture proof and video on October 20 *************************************************************** the last year? Live in **** so I no thats bs plus the video proof they also stated my roof was improperly installed which is also incorrect my roof was perfect when I bought the house and had it fully inspected 10/10 will be changing insurance companies
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide has a 1.2 star rating with 576 reviews.
Nationwide is closed now. It will open on Monday at 9:00 a.m.