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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am deeply disappointed with Nationwide. Despite negative reviews, I started the process of joining in September based on a siblings recommendation. Previously, a vet noted my cat had lost weight and diagnosed stomatitis. I accepted that this dental issue was pre-existing when my policy started on 10/21.Later, a specialist re-diagnosed the dental issue as simple gingivitis, but bloodwork revealed a new illness: idiopathic hypercalcemia. I submitted a claim assuming this would be covered. The process was a nightmare, requiri... read more
Business response:
This review is similar to an existing communication recently submitted to our office and is currently under review (or has been closed). We have provided you with direct contact information to further assist you with this matter (or should you need further assistance).
I have had the absolute worst experience with Nationwide claims. If you are a single person, especially female, do not even bother with this insurancI feel like this company is sexist and when they heard a female on the line they assume youre an idiot and give you the bare minimum. I had the contractor they sent and one that I had come out and they both agreed about all the things that got damaged. They said I needed a new roof ceiling needed fixed just a lot. Nationwide adjuster calls me well after the inspection because I ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Claimed I had paint peeling on a few bricks that was a safety hazard. The same paint was peeling when they 1st gave me my policy and they cancelled me. Sorry not fixing something that was already like that. They accessed my back yard on the side Without my permission or knowledge, it is not somewhere that they couldve seen with a drone. And when I had an auto claim, they never even sent out an adjuster just automatically paid the woman who claimed that I had left a dent from one end of her car to the other about a foot off t... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
The company is very hard to work with. I do not recommend. Seemingly prejudice. They do not look for resolution when it come to policy with there customers. They should be investigated for there practices and customer treatment.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Put in a claim for the first time in 5 years as has had hail damage with picture proof and video on October 20 *************************************************************** the last year? Live in **** so I no thats bs plus the video proof they also stated my roof was improperly installed which is also incorrect my roof was perfect when I bought the house and had it fully inspected 10/10 will be changing insurance companies
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have used Nationwide in the past for pet insurance and had no issues. I now am having nothing but issues. I enrolled my pets in a policy several years ago. When there was a change to my CC info., I forgot to notify them and the policies canceled. I re-enrolled them last year and after providing medical records, proof of vaccinations, recent physicals, etc., I heard nothing more and figured all was fine. I now know they were never enrolled stating paperwork was not received. After speaking to multiple people, including a su... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
After 40 + years we have had 3 claims 1st a theft of about $2500 and two weather related Roof damages. The second clam they only covered half the roof and refused to do the other half. Now we have a third heal damage claim. They covered the house and storage building but refused the workshop root and gutters. They also refused part of the gutters on the main house. I'm am now in the process of changing Insurance company's on all my insurance. Home auto camper motorcycle and antique car. I may not be any better off but I will... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Currently have no access to my retirement account and they cannot help or access my account. Horrible ******************** and would never recommend nationwide to anyone.Regards,*******
Received a letter demanding certain updates to Home of we want to retain coverage. What a joke.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 581 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.