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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
**************** is terrible. AI answers their phone calls, requests info, then transfers the call where you must provide the same info again. Call gets transferred again, and 3 out of 3 times so far, the call gets dropped. No one calls back. So, the whole thing starts again. Going to try for a 4th time. Nationwide does not value your time one iota.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
If anyone has nationwide home owner insurance and if they ever have a question please don't call them and ask about what your policy covers. They immediate log it as a claim and it will show on CLUE report. I have a 0$ claim that they refuse to remove from the report and it affects me now. It happened 4 years ago. ****** . This is all harassment and public cannot do anything about it.
I wish I could give less than one star for this company! I have two dogs that I've been paying about $350 a month for pet insurance for just over 5 years. I thought one of my girls had some constipation as her stomach was slightly swollen and distended also it was painful to touch. I brought her to the vet thinking it was the constipation when it was in turn a hemorrhaging tumor on her spleen. She had an emergency surgery all around cost me almost $14,000! She is doing much better FYI! However, when I got $***** back thinkin... read more
Business response:
Thank you for bringing this matter to our attention. We have provided you with direct contact information if you would like further assistance.
I had an annuity policy with this company since 2020 where I transferred money from a 401K. In May 2026, I had no money increase at all and was told by the agent that I have a 10 year policy and 4 years later I would have my 10 year anniversary and would see some increase during that time. I decided to go with another company in May 2026 and as of today, I have had a $15,000 dollar increase. Also this Nationwide company removed $5,000 from my policy before transferring it to another company. So, not only did I not get any in... read more
******* ****** is horriblethe king of avoiding his job at all times until hes forced to do the extreme minimum. If you have him as the insurance adjuster working on your claim; dont expect anything except paying extra bills, and emailing questions to everyone involved on the vehicle repair, and calling the auto repair shops yourself. He doesnt even communicate with the shop working on your vehicle concerning price, except to tell them he wont cover their hourly wage for labor. You have to do it all yourself. Im surprised Nat... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
My experience with Nationwide has been incredibly **************** wedding ring, valued at approximately $6,500, was lost on March 23, 2025. Since then, I have done everything Nationwide has asked. I submitted a sworn Proof of Loss, participated in an Examination Under Oath, and fully cooperated with every aspect of the investigation.Despite, I received a letter June 5, 2026 from ***** ******* (Florida Claims Adjuster License ******** stating that ********************** had not completed its investigation because another ins... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Would give zero stars if possible.I had a fire at my residence on April 11th.This claim is being "investigated" for going on 10 weeks. My whole family is displaced and have not received one ***** of help or assistance from Nationwide. I have never been so dissatisfied in my entire life.We are hemorrhaging money with no end in sight. Worst experience I have ever had with an insurance company.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
After 13 years I cancelled nationwide pet insurance. They make it incredibly hard to keep your senior dog covered. The premium dramatically increased to almost $3000 and they kept her on an antiquated plan to ensure they could pay very little out. I would have to resubmit multiple claims to get even small reimbursement. I shouldnt have to submit a claim multiple times to get fair or expected outcomes. I recommended them to numerous people only for them to treat my dog and I like were disposable when we needed them the most. ... read more
They make it impossible to roll funds out of their 401k plans.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.1 star rating with 607 reviews.
When is Nationwide open?
Nationwide is closed now. It will open tomorrow at 9:00 a.m.