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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2599 reviews
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ta r's profile image
ta r 
3 months ago

They make it impossible to roll funds out of their 401k plans. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Rebecca Q's profile image
Rebecca Q 
3 months ago

My Insurance agent chose Nationwide Insurance for my General Liability Insurance. I Paid the bill up front in full. I canceled it after 10 months because it was too high & I found better Insurance. I let Nationwide know immediatley that is was canceled. First they refused to cancel it, second they switched all my Insurance to residential even though I have proof with the jobs that my ratio is 80% Commercial and 20% Residential. Then they sent me a bill for an increase by 72%. This company is dishonest, thieves, liars, and co... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

James K's profile image
James K 
3 months ago

Paid into nationwide insurance for 13 years and never filed a claim. I have a major roof leak and they won't approve it. Don't waste your time with this company they will take your money and never deliver on their promise. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Katie C's profile image
Katie C 
3 months ago

They dropped my 8-year-old senior dog from her coverage, which we have been paying for since I got her at 2 years old. She was diagnosed with medical conditions while on it, and they are now considered pre-existing conditions, which means those will NEVER be covered again because of this stupid company, and all the rates get jacked up at other companies! I recommend not using this company for your insurance needs, since if something is inconvenient for them, they can just drop your coverage and ***** your finances when anima... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Katelyn H's profile image
Katelyn H 
4 months ago

NATIONWIDE IS NOT ON YOUR SIDE! We bought a brand new vehicle in 2024, and it was totaled in a wreck that was no fault to us. We have used nationwide for atleast 10 years and have had GAP insurance on all three of our new vehicles. Clearly, none of this means anything to Nationwide Insurance, since they gave us LESS than ***** Blue Book value for the two year old totaled vehicle. The first offer wasnt even enough to pay off the remaining amount in our loan! We could not wait to continue fighting the issue of a settlement due... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Kim S's profile image
Kim S 
4 months ago

Nationwide has clearly chosen to have good metrics but making it impossible to speak to someone. Daily they call to tell me to call them and verify info to complete the transaction. When I call back, the system insists I do not have an account and hangs up. I attempted to message the company on social media but they dont accept messages. Next up, a complaint to the state attorney general. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

David W's profile image
David W 
4 months ago

After 38 years and 90 dollars a month nationwide wants to raise it to 700 a month for my life insurance, they sold us a junk policy years ago 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Teresa R's profile image
Teresa R 
4 months ago

HORRIBLE customer service. Can't get in touch with a human so that you can get problems resolved. I will now finally leave them after many years of loyalty to them. I have never been so frustrated in my whole life. On top of the fact that the only reason I needed to contact them was to force them to do their JOB of sending information that is required every year to the appropriate party. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Madeline L's profile image
Madeline L 
4 months ago

Id rather give a negative star number review. I am not pleased or happy at all with how I was treated over the phone. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 599 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open at 9:00 a.m.