Nationwide

saul r 

on BBB

a year ago

Nationwide underwrites travel ins for ***. *** rejects claims for frivolous reasons. Basically Nationwide keeps their reputation intact by using *** to do their dirty work I traveled with ****** *****to ******* and ***** I left three expensive shirts in the closet of my room in ******. I noticed the next day in ***** and called the hotel. The shirts were not found. This means housekeeping either did not check the closet or stole the shirts. This is a covered incident for my travel ins. I told my tour guide and called ****** ... read more

Tina S 

on BBB

a year ago

I have been insured with Nationwide for 31 years. NO ACCIDENTS NO CLAIMS. My insurance just went up to almost 400 a month for 1 car full coverage(which I have no choice) and 1 basic. Clean driving record. It's been going up for the last year. They seem to say it's because of all the payouts they have. BUT That's not my problem. I didnt make any claims, so why are you making me pay for everyone else? Its also not my fault we had a hurricane come through *******. I think that you have made enough money off me. Or is it you nee... read more

Steven T 

on BBB

a year ago

Not happy with Nationwide. Had insurance for a trip; my mom went into hospice and later passed away. Provided hospice enrollment and death certificate, but that's not enough for them. They want doctors' notes for a person who has died, which is impossible to get once a person is deceased. 

Kelly S 

on BBB

a year ago

Don't ever expect to get your money if you have to file a claim, let alone even a response. These guys are crooks! 

Grace G 

on BBB

a year ago

I was scammed by this broker, almost losing ****** of my hard-earned money. After months of frustration and feeling helpless, I turned to * * * * * * * * * * * * * * * * * * * * * * * * * *anti-fraud and cybersecurity Mail for assistance. Their team was incredibly supportive and effective. They navigated the complex process of recovering my funds with professionalism and persistence. I was able to retrieve all of my money. I highly recommend * * * * * * * * * * * * * * * * * * * * * * * * * *anti-fraud and cybersecurity Mail... read more

Danielle M 

on BBB

a year ago

I am no longer a customer after 20 plus years. I honestly do not know where to begin. After ten years of living in my home I had to initiate a claim. I came home from vacation to septic back up due to tree branches growing through my pipes under the ground. The adjustor in this case was quick and kind due to the safety of myself and my family with this being septic in my home. While the claim was paid I did pay several thousand dollars out of pocket. The second issue, also septic within a few months of the first. Also wind/s... read more

Dena H 

on BBB

a year ago

Nationwide is a terrible company. Our ceiling in my mother's room fell in. Nationwide sent two separate appraisers out. After receiving the first report which was in our favor, they sent a second one out. Apparently the ceiling was installed incorrectly in 1977! It collapsed in October 2024! As a homeowner how was I supposed to know this? Our contractor found other rooms with the same problem. We fixed those out of pocket because we found out about it. How were we supposed to know about this, how would any homeowner be expec... read more

Jennifer G 

on BBB

a year ago

I contacted Nationwide for Pet Insurance. I wanted to add a dog to my son's policy. You can't do it online. The representative gave me a price quote on the phone. I asked to email a detailed quote before I commit. He said it's their policy not to provide a detailed quote. I am not paying for something that I don't know how much I am paying for, what is/isn't covered, or any add-ons I might want to take advantage of. I will be searching elsewhere because other insurance companies are very transparent and you see exactly what ... read more

William H 

on BBB

a year ago

Contacted Nationwide and initiated a claim after someone ran into my right rear bumper on my 2006 ****** Tundra. Took my truck to their recommended repair shop, they gave me an estimate of $1,751.00, three days later I was told the amended estimate is $6,023.00 and they are going to total my truck. I ended up keeping my truck with a salvaged title. I then took it to another body shop and got an estimate of $3,200.00 to fix it. (Same Guarantee) I was never offered the opportunity to seek a second estimate before they totaled ... read more