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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was rear ended and not at fault. The driver/their insurance Nationwide claimed full responsibility for my repairs. Positives: When I needed a rental Nationwide was very quick to set that up. The two adjusters I worked with were responsive to emails and calls. The two adjusters were for the majority of it professional, knew their companys policies, and knew the information relevant to my case to answer my questions. Negatives: My adjuster told me she was "too busy" to call my shop more than once to get the paperwork she nee... read more
Business response:
SeeCustomer Review ID: ******.
Part 2 of my review. Finishing my previous thought, I was raised that if you do something to someones property or borrow it, you restore/return it in the same condition or better. The total price for original parts came out to be under $200, and there is no doubt that Nationwide could have paid it. They arent a bankrupt business. They have lots of money. Last, multiple times they attempted to take away/not pay for my rental car even though my car was not driveable and was actively being worked on in shop. I cant believe this... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
On September 24, 2024, I requested a straightforward rollover of $9,240.73 from my 457 account with ********************** to my Vanguard account. I provided all necessary paperwork and specified the destination for the check. However, shortly after, I discovered several issues: Nationwide sent an incorrect amount, canceled an existing loan I have with them without my authorization, and failed to notify me. When I called to address this, they acknowledged the error and placed a stop order on the check.On October 14, 2024, Na... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I would not recommend Nationwide to anyone and will never be a customer again. I got my 6 month auto policy in May and in September they requested information/documentation on someone in my home who has their own car and insurance and does not drive my car. In September, they reached out several times in which I confirmed on every single occasion that he was not a driver and had his own insurance. I emailed with someone, provided the requested documentation and was told theyd reach out if they needed anything else. I went to... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
GO ELSEWHERE FOR PET INSURANCE. They sign you up with all of their lies on what is covered and how EASY it is to file and once they get you to join that all changes. They will tell you they will get all of your pets medical records from their previous vets so you don't have to worry about that.I signed my cat up and ended up taking him in for urinary issues. Submitted the claim and it was denied because they needed "medical records" The records they should have already received during the time they signed us up. I GOT THEM T... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Incredibly disappointed in Nationwide. I started a Nationwide pet insurance plan six years ago when I was working for a company that offered pet insurance through them. I have since left the company but stayed with Nationwide because they had done such a great job covering my pet. My costs went up incrementally each year but I was fine with that. This past year, my plan went from $140 a month to $260 with no notice other than the usual auto-renewal. I called because I was positive it was a mistake but nope. Cancelled my poli... read more
Nationwide is not renewing both my pet policies because they no longer offer Whole Pet. I have paid my premiums on time every month since we got the dogs. Now they want me to sign up for new policies with pre-existing condition exceptions. The least the company could do is waive the underwriting for pets affected by this change.
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
Nationwide is NOT on your side. They need to change their tune, literally. I'm *************************************************************************** auto on my condo. Lady above me had leaking pipe which eventually found its way to my ceiling, courtesy of gravity, and of course I wanted it checked for mold and repaired. Who wouldn't? Nationwide Insurance handled everything from the inexperienced and totally non-responsive adjuster to the mailing of my returned annual premium check (second unhappy experience) ($1040 plu... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I had premium pet insurance for my cat for years from Nationwide, but only began requesting reimbursement in the past twelve months as he developed a minor, at this point, health problem. Now Nationwide is arbitrarily cancelling the insurance, with no option, per the representative, to insure my cat: "it would be a new policy" and due to the now pre-existing condition. Not eligible for insurance. I expect Nationwide to do nothing of real value, and give platitudes just as they did over the phone. I will be strongly encouragi... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 573 reviews.
When is Nationwide open?
Nationwide is closed now. It will open on Monday at 9:00 a.m.