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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2578 reviews
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William H's profile image
William H 
a year ago

Contacted Nationwide and initiated a claim after someone ran into my right rear bumper on my 2006 ****** Tundra. Took my truck to their recommended repair shop, they gave me an estimate of $1,751.00, three days later I was told the amended estimate is $6,023.00 and they are going to total my truck. I ended up keeping my truck with a salvaged title. I then took it to another body shop and got an estimate of $3,200.00 to fix it. (Same Guarantee) I was never offered the opportunity to seek a second estimate before they totaled ... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

David A's profile image
David A 
a year ago

Be wary of random property inspections and the risk of policy cancellation. I have a 70-year-old property insured with them, and out of the blue, they decided to do an inspection. What would you expect with a house that old? Of course, they found a list of minor issues like chipped paint and worn window frames. It almost felt like they were looking for a reason to cancel my insurance. Ive been with them for over 10 years, never filed a claim, and they had never done an inspection before. Despite this, Ive spent a significant... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Harvey Q's profile image
Harvey Q 
a year ago

Nationwide customer hit my pick up his fault pick up was only 2 weeks old and they wanna put remanu factor part's back on it 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Viktoriya K's profile image
Viktoriya K 
a year ago

I have had a horrible experience with Nationwide trying to close my 401k account. The first time I called them, they said my account was handled by a second party insurance company and to contact them. They gave me the wrong phone number to call so I could not reach this second party. I had to get the correct info from my previous employers HR.After getting the correct information and contacting this second party, I was told my banking information had been submitted to Nationwide and it would take 7 business days to get my m... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

holly b's profile image
holly b 
a year ago

I contacted Nationwide about a customer of theirs that scraped my car. ****** ******* says she is denying the claim because 1. Her customer says he didn't do it ?? and he had no damage, which sometimes they don't. BUT NOW SENDS ME A LETTER STATING I WAS 50%+ AT FAULT.......RESEARCHING THIS, NATIONWIDE CAN BE SUED FOR THIS ???? 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Lynn H's profile image
Lynn H 
a year ago

I was rear ended and not at fault. The driver/their insurance Nationwide claimed full responsibility for my repairs. Positives: When I needed a rental Nationwide was very quick to set that up. The two adjusters I worked with were responsive to emails and calls. The two adjusters were for the majority of it professional, knew their companys policies, and knew the information relevant to my case to answer my questions. Negatives: My adjuster told me she was "too busy" to call my shop more than once to get the paperwork she nee... read more

Business response:

SeeCustomer Review ID: ******. 

Lynn H's profile image
Lynn H 
a year ago

Part 2 of my review. Finishing my previous thought, I was raised that if you do something to someones property or borrow it, you restore/return it in the same condition or better. The total price for original parts came out to be under $200, and there is no doubt that Nationwide could have paid it. They arent a bankrupt business. They have lots of money. Last, multiple times they attempted to take away/not pay for my rental car even though my car was not driveable and was actively being worked on in shop. I cant believe this... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Luc J. Vaval's profile image
Luc J. Vaval 
a year ago

On September 24, 2024, I requested a straightforward rollover of $9,240.73 from my 457 account with ********************** to my Vanguard account. I provided all necessary paperwork and specified the destination for the check. However, shortly after, I discovered several issues: Nationwide sent an incorrect amount, canceled an existing loan I have with them without my authorization, and failed to notify me. When I called to address this, they acknowledged the error and placed a stop order on the check.On October 14, 2024, Na... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Ashley S's profile image
Ashley S 
a year ago

I would not recommend Nationwide to anyone and will never be a customer again. I got my 6 month auto policy in May and in September they requested information/documentation on someone in my home who has their own car and insurance and does not drive my car. In September, they reached out several times in which I confirmed on every single occasion that he was not a driver and had his own insurance. I emailed with someone, provided the requested documentation and was told theyd reach out if they needed anything else. I went to... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 578 reviews. 

When is Nationwide open?

Nationwide is open now. It will close at 6:00 p.m.