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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely Disappointed with Nationwide Homeowners Insurance 0/10 I am deeply dissatisfied with my experience with Nationwide Homeowners Insurance. I filed a claim for storm and wind damage to my home in ********** on May 7, 2025, and as of June 23, 2025, there has been no resolution or clear communication on the next steps.Despite assurances from my assigned adjuster (his name is *****)who claimed the matter would be resolved last weekthere has been no follow-through. Unfortunately, this has not only caused significant delay... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have gotten pet policy through my employer pay quiet a bit money for my pet insurance when I enrolled I received a spread sheet of what I would be getting per visit and vaccines and to come to find out that my dog wasnt even enrolled in the wellness plan so upset because this whole time I was in the impression she was covered .
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide,the appropriate Nationwide Business Unit will be engaged to address your concerns.
*** had a pet insurance policy with this company since my dog was a puppy in early 2021, always paying the full premium upfront annually. Without warning, her most recent policy lapsednot because of missed payments or negligence on my part, but because I received only one renewal notice by regular mail and nothing via ******** someone who travels frequently, relying solely on physical mail for time-sensitive, critical coverage information in 2025 is completely unacceptable. This lapse in communication is not just outdatedits... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Ive been a loyal Nationwide customer for over 20 years with a spotless payment history. Unfortunately, I recently experienced a disappointing and avoidable lapse in coverage that completely undermined the trust I had in this ************************* policy was canceled on May 22 with no warning, no email, no mailed notice nothing. I only learned of the cancellation days later, when I proactively reached out through my broker. I was still receiving billing communications from Nationwide that indicated my account was in good ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Absolutely the worst pet insurance experience Ive ever had.Nationwide Pet Insurance has proven to be an enormous waste of time, energy, and money. Ive been working on the same claim issue since Januaryits now ******* despite over five separate phone calls, I still dont have a resolution. Every time I call, Im given a different answer, and Im left with more confusion and zero accountability from their representatives.The lack of consistency and transparency is unacceptable. They refused to cover an injection given to my Frenc... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Useless insurance company at all levels dont use them at any cost
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have their Pet Insurance. It is quite expensive. Somehow, I wound up with a policy that pays nothing for the neuter operation, which is very expensive. I knew I was going to have that procedure. I was talked into a policy to "keep the cost down" that did not include that coverage without that being explained to me. I thought I had purchased a policy where they pay half of everything, period. Apparently not. I will be complaining to the insurance regulators since calling Nationwide has been a waste of time.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
HEARTBROKEN AND TAKEN ADVANTAGE OF!!! There should be a way for an individual to leave a negative star rating! My family has been with this company for over 50+ years. My father was so committed to this company. I tried to get my father to change companies when I was younger because in my opinion they were taking advantage of my parents. I buried my father after taking care of him (in-home hospice) in 2019. I still had to care for my sick mother as well while being under the doctor's care myself. I could've chosen another in... read more
Business response:
This review is similar to an existing communication recently submitted to our office and is currently under review (or has been closed). We have provided you with direct contact information to further assist you with this matter (or should you need further assistance).
Pet Insurance absolutely fraudulent. My cat had a VIRAL gastrointestinal infection. They denied my claim because 6 MONTHS earlier at a wellness check up he was "anxious and had soft stool." They claimed these were "pre-existing conditions." Neither of these issues were related to him catching a viral infection in the future. **************** refused to let me speak to anyone else and refused to provide me the credentials of the person who was making this "medical decision." Do not use this company.
Business response:
Thankyou for reaching out to us to advise of your concerns. We have provided youwith specific contact information to further assist with this matter.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 578 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.