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Nationwide

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About this business

Nationwide Mutual Insurance Company offers a range of financial products and services for individuals and business clients. Operational for more than 80 years, the company has over $160 billion in assets. It is a public company that offers a variety of life, auto and motorcycle insurance plans. The company provides home equity and mortgage loans. Nationwide Mutual Insurance Company also offers checking and money market accounts, as well as online financial calculators. It additionally provides individual retirement accounts,... read more

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2562 reviews
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Keeshi C's profile image
Keeshi C 
3 months ago

HEARTBROKEN AND TAKEN ADVANTAGE OF!!! There should be a way for an individual to leave a negative star rating! My family has been with this company for over 50+ years. My father was so committed to this company. I tried to get my father to change companies when I was younger because in my opinion they were taking advantage of my parents. I buried my father after taking care of him (in-home hospice) in 2019. I still had to care for my sick mother as well while being under the doctor's care myself. I could've chosen another in... read more

Robyn P's profile image
Robyn P 
4 months ago

Pet Insurance absolutely fraudulent. My cat had a VIRAL gastrointestinal infection. They denied my claim because 6 MONTHS earlier at a wellness check up he was "anxious and had soft stool." They claimed these were "pre-existing conditions." Neither of these issues were related to him catching a viral infection in the future. **************** refused to let me speak to anyone else and refused to provide me the credentials of the person who was making this "medical decision." Do not use this company. 

Jonathan S's profile image
Jonathan S 
4 months ago

Nationwide is a horrible company, Live in ************* and the representatives with Nationwide are NOT on your side. Storm damage in this neighborhood (documented storm) heavily damaged every roof in this subdivision and my roof was the worst. They all have an insurance company that supported them and got their roofs replaced. No not my insurance company, (Nationwide) this company does not support its customers. They did just the opposite. Please remember this when it's time to renew your home insurance. 

Tyler J's profile image
Tyler J 
5 months ago

Nationwide is not a good company. They use gaslighting tactics, are not honest and are only out for profit not actual insurance coverage. I tried to record a walk through with adjuster manager because they were purposely not accounting for things in a property damage claim. They sent a contractor in to inventory and store personal belongings that were damaged. The contractor threw everything in a dumpers and took things he wanted home and didnt account for them. I shared this information with nationwide and they told me he w... read more

Dalton S's profile image
Dalton S 
5 months ago

Never get nationwide insurance many years ago I was living with my brother and my girlfriend at the time i was 19 my insurance was costly so I had my girlfriend insure my truck but did not have her on the title I didnt know she had to be on the title after all u have to insure a vehicle before being able to register it so I found out later on from talking to other insurance companies that it is their responsibility to do a title check after a few weeks to see if the policy holder is on the title so nation wide must of known ... read more

Jacquelyn S's profile image
Jacquelyn S 
5 months ago

Horrible...Horrible...company! Don't waste your time or money. I've filed homeowner claims with this company, over and over again, only to be denied. I recently had to file a claim for water damage due to an overflow air conditioning unit. The house is damaged. I've taken pictures, had an engineer take pictures, Nationwide's engineer then took pictures. I've had two claims adjusters. I've had to pay over ****** out of pocket, to have my home repaired. Every time I file a claim, there's some lame excuse on why I'm denied. I'm... read more

Eric V's profile image
Eric V 
5 months ago

Account is set to autopay. Received emails that autopay is enabled. Nationwide did not charge the primary account and instead hit me with $15 fees two months in a row. 

David K's profile image
David K 
5 months ago

We bought travel insurance underwritten by Nationwide. We cancelled our trip for medical reasons on 1/3/2025 and filed a claim. It took 3 months, innumerable phone calls and a complaint to the Colorado Division of Insurance to finally get paid. 

Kate P's profile image
Kate P 
5 months ago

Horrible company. I filed a claim because there appeared to be some water damage in my basement. The company themselves sent out a contractor to inspect the damage. Guy came out, looked at my entire foundation inside and out, said that it wasn't damaged just wet and if I dried it out it would be fine. (A spigot had failed, we completely replaced).Nothing needed repaired. He took pictures, wrote a report and sent it back to nationwide. I called to confirm and was told they could just cancel the claim. 5 months later I get a n... read more

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 562 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open tomorrow at 9:00 a.m.