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1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nationwide is a horrible company, Live in ************* and the representatives with Nationwide are NOT on your side. Storm damage in this neighborhood (documented storm) heavily damaged every roof in this subdivision and my roof was the worst. They all have an insurance company that supported them and got their roofs replaced. No not my insurance company, (Nationwide) this company does not support its customers. They did just the opposite. Please remember this when it's time to renew your home insurance.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide is not a good company. They use gaslighting tactics, are not honest and are only out for profit not actual insurance coverage. I tried to record a walk through with adjuster manager because they were purposely not accounting for things in a property damage claim. They sent a contractor in to inventory and store personal belongings that were damaged. The contractor threw everything in a dumpers and took things he wanted home and didnt account for them. I shared this information with nationwide and they told me he w... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Never get nationwide insurance many years ago I was living with my brother and my girlfriend at the time i was 19 my insurance was costly so I had my girlfriend insure my truck but did not have her on the title I didnt know she had to be on the title after all u have to insure a vehicle before being able to register it so I found out later on from talking to other insurance companies that it is their responsibility to do a title check after a few weeks to see if the policy holder is on the title so nation wide must of known ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Horrible...Horrible...company! Don't waste your time or money. I've filed homeowner claims with this company, over and over again, only to be denied. I recently had to file a claim for water damage due to an overflow air conditioning unit. The house is damaged. I've taken pictures, had an engineer take pictures, Nationwide's engineer then took pictures. I've had two claims adjusters. I've had to pay over ****** out of pocket, to have my home repaired. Every time I file a claim, there's some lame excuse on why I'm denied. I'm... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Account is set to autopay. Received emails that autopay is enabled. Nationwide did not charge the primary account and instead hit me with $15 fees two months in a row.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
We bought travel insurance underwritten by Nationwide. We cancelled our trip for medical reasons on 1/3/2025 and filed a claim. It took 3 months, innumerable phone calls and a complaint to the Colorado Division of Insurance to finally get paid.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Horrible company. I filed a claim because there appeared to be some water damage in my basement. The company themselves sent out a contractor to inspect the damage. Guy came out, looked at my entire foundation inside and out, said that it wasn't damaged just wet and if I dried it out it would be fine. (A spigot had failed, we completely replaced).Nothing needed repaired. He took pictures, wrote a report and sent it back to nationwide. I called to confirm and was told they could just cancel the claim. 5 months later I get a n... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Horrible. I have them cancel my renters insurance on an apartment I had. Kept getting charges FOUR years after I moved from the apartment into a house. Only would refund a portion of it. It also took forever for a confirmation on the cancelation. Told me they wouldnt cancel it until I showed them proof of my lease ending in my apartment in 2021. Would never recommend.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have Nationwide for my home and 2 dogs! They are absolutely horrible! I just paid close to 10K for a 4 month old puppy to have emergency surgery after my Vet urged me to go to the ** after XRay views. I put him on my policy the day I got him and felt confident I was covered since he is a frenchie I was nervous hearing about their health issues they actually changed the diagnosis that 5 doctors disputed and would not pay my claim plus added more diagnosis as pre existing conditions that were not even in his records so basic... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide has a 1.2 star rating with 578 reviews.
Nationwide is open now. It will close at 6:00 p.m.