Nationwide

Keith N 

on BBB

a year ago

I canceled my pet insurance back in December '24. It's now nearing the end of February and I'm still having deductions from every check since. 

Ginger H 

on BBB

a year ago

Nationwide is less than 1 out of 5. We were rear-ended by someone insured by them and it was a horrible experience with ******* ******* doing total loss claims. She would not do anything about the fraudulent *** report that blatantly left off a navigation system and sun roof. We used our insurance company, Amica, and the process was seamless. DO NOT USE NATIONWIDE because they are crooks. Our car was over $2k more than the *** report provided by them and they would not make corrections. ******* would not work with us at all ... read more

David D 

on BBB

a year ago

Crooks.They start out lower than the competition, but then have insanely high rate hikes every year. I went from under $700/year to almost $2700 in less than 4 years. I never filed a claim. They used the excuse "home values and building materials went up", when in actuality in my area, both have gone down the last three years in a row.I personally think they are charging customers in unregulated states for the large volume of policy claims in regulated states (i.e., ********** and all the wildfire damage).There is NO excuse ... read more

Charles Q 

on BBB

a year ago

Worst customer service of any provider we have used. Will never use again 

dan H 

on BBB

a year ago

Nationwide gives low ball estimates for the cost of insurance only to increase it by 20 to 30% after the fact and then threaten collections buyer beware avoid nationwide at all cost 

Delilah H 

on BBB

a year ago

I am writing to express my severe dissatisfaction with Nationwide Pet Insurance. I enrolled my pet under the Whole Pet Wellness plan in 2019, with the understandingbased on their promises and marketingthat coverage would last for the pet's lifetime. This was a significant factor in my decision to choose Nationwide.However, I recently received a non-renewal letter indicating that my pet's coverage was being canceled. When I called to address the issue, the representative denied that the company ever promised lifetime coverage... read more

Pam C 

on BBB

a year ago

Watch out if you have Nationwide car insurance! I've been a customer for more than 40 years and missed a payment by accident. They canceled my insurance, did not provide notification that they did so (which incidentally is against the law) would not rewrite my policy, and sent notification to the State saying that my insurance was canceled a full month before it was. I had to get insured by another company, send the information to the State, and now I have to pay the state $612 or lose my license for 3 months. And they do no... read more

Kimberly N 

on BBB

a year ago

Travel Insurance is not worth it with this company. There are so many stipulations on paying a claim that unless the airlines goes bankrupt or there is a weather event, you don't get your claim paid. We prepaid for a hotel and then our flight was delay and we missed our connection so the hotel night couldn't be used. They denied the claim because it was pre-paid and not a weather event for the airlines. It also took them a long time to respond to my claim and I never got correspondence that they sent me. I would not recommen... read more

Nicole M 

on BBB

a year ago

Nationwide Pet Insurance has been a nightmare. I submitted all the required documents for my dogs claim, but they claimed what I provided wasnt enough. My dog was adopted from a rescue, so theres no additional history I can give thembut they dont seem to care. To make matters worse, they denied one of my claims and took over $1,000 from me, which they refuse to refund. Their customer service has been dismissive, and the whole process has been nothing but stressful. If you value your time, money, and your pets well-being, sta... read more