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Nationwide

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About this business

Nationwide Mutual Insurance Company offers a range of financial products and services for individuals and business clients. Operational for more than 80 years, the company has over $160 billion in assets. It is a public company that offers a variety of life, auto and motorcycle insurance plans. The company provides home equity and mortgage loans. Nationwide Mutual Insurance Company also offers checking and money market accounts, as well as online financial calculators. It additionally provides individual retirement accounts,... read more

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2562 reviews
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Luc J. Vaval's profile image
Luc J. Vaval 
10 months ago

On September 24, 2024, I requested a straightforward rollover of $9,240.73 from my 457 account with ********************** to my Vanguard account. I provided all necessary paperwork and specified the destination for the check. However, shortly after, I discovered several issues: Nationwide sent an incorrect amount, canceled an existing loan I have with them without my authorization, and failed to notify me. When I called to address this, they acknowledged the error and placed a stop order on the check.On October 14, 2024, Na... read more

Ashley S's profile image
Ashley S 
10 months ago

I would not recommend Nationwide to anyone and will never be a customer again. I got my 6 month auto policy in May and in September they requested information/documentation on someone in my home who has their own car and insurance and does not drive my car. In September, they reached out several times in which I confirmed on every single occasion that he was not a driver and had his own insurance. I emailed with someone, provided the requested documentation and was told theyd reach out if they needed anything else. I went to... read more

Kaylin D's profile image
Kaylin D 
10 months ago

GO ELSEWHERE FOR PET INSURANCE. They sign you up with all of their lies on what is covered and how EASY it is to file and once they get you to join that all changes. They will tell you they will get all of your pets medical records from their previous vets so you don't have to worry about that.I signed my cat up and ended up taking him in for urinary issues. Submitted the claim and it was denied because they needed "medical records" The records they should have already received during the time they signed us up. I GOT THEM T... read more

Megan O's profile image
Megan O 
10 months ago

Incredibly disappointed in Nationwide. I started a Nationwide pet insurance plan six years ago when I was working for a company that offered pet insurance through them. I have since left the company but stayed with Nationwide because they had done such a great job covering my pet. My costs went up incrementally each year but I was fine with that. This past year, my plan went from $140 a month to $260 with no notice other than the usual auto-renewal. I called because I was positive it was a mistake but nope. Cancelled my poli... read more

Caroline T's profile image
Caroline T 
10 months ago

Nationwide is not renewing both my pet policies because they no longer offer Whole Pet. I have paid my premiums on time every month since we got the dogs. Now they want me to sign up for new policies with pre-existing condition exceptions. The least the company could do is waive the underwriting for pets affected by this change. 

Cynthia G's profile image
Cynthia G 
10 months ago

Nationwide is NOT on your side. They need to change their tune, literally. I'm *************************************************************************** auto on my condo. Lady above me had leaking pipe which eventually found its way to my ceiling, courtesy of gravity, and of course I wanted it checked for mold and repaired. Who wouldn't? Nationwide Insurance handled everything from the inexperienced and totally non-responsive adjuster to the mailing of my returned annual premium check (second unhappy experience) ($1040 plu... read more

Cynthia L's profile image
Cynthia L 
10 months ago

I had premium pet insurance for my cat for years from Nationwide, but only began requesting reimbursement in the past twelve months as he developed a minor, at this point, health problem. Now Nationwide is arbitrarily cancelling the insurance, with no option, per the representative, to insure my cat: "it would be a new policy" and due to the now pre-existing condition. Not eligible for insurance. I expect Nationwide to do nothing of real value, and give platitudes just as they did over the phone. I will be strongly encouragi... read more

Mark C's profile image
Mark C 
10 months ago

I had filed a homeowners claim with Nationwide when I called a plumber to fix a leak and it turned into much more. The first phone call to claims they farmed it out to one of the water restoration companies they use. That evening they said that company can't do any work until someone could come out and take pictures. That was going to be more than a week. I sent them pictures and I had the restoration company come out and take pictures too and still no response I have no escalated this with a senior claims manager because th... read more

Ronnie V's profile image
Ronnie V 
10 months ago

In the last year car insurance went up ****** per month. Called to check to see why they would not give me any answers. Maybe they need to quit sponsoring sports and take care of there customers. 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 562 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open tomorrow at 9:00 a.m.