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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nationwide Pet Insurance has been a nightmare. I submitted all the required documents for my dogs claim, but they claimed what I provided wasnt enough. My dog was adopted from a rescue, so theres no additional history I can give thembut they dont seem to care. To make matters worse, they denied one of my claims and took over $1,000 from me, which they refuse to refund. Their customer service has been dismissive, and the whole process has been nothing but stressful. If you value your time, money, and your pets well-being, sta... read more
Nationwide underwrites travel ins for ***. *** rejects claims for frivolous reasons. Basically Nationwide keeps their reputation intact by using *** to do their dirty work I traveled with ****** *****to ******* and ***** I left three expensive shirts in the closet of my room in ******. I noticed the next day in ***** and called the hotel. The shirts were not found. This means housekeeping either did not check the closet or stole the shirts. This is a covered incident for my travel ins. I told my tour guide and called ****** ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have been insured with Nationwide for 31 years. NO ACCIDENTS NO CLAIMS. My insurance just went up to almost 400 a month for 1 car full coverage(which I have no choice) and 1 basic. Clean driving record. It's been going up for the last year. They seem to say it's because of all the payouts they have. BUT That's not my problem. I didnt make any claims, so why are you making me pay for everyone else? Its also not my fault we had a hurricane come through *******. I think that you have made enough money off me. Or is it you nee... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Not happy with Nationwide. Had insurance for a trip; my mom went into hospice and later passed away. Provided hospice enrollment and death certificate, but that's not enough for them. They want doctors' notes for a person who has died, which is impossible to get once a person is deceased.
Don't ever expect to get your money if you have to file a claim, let alone even a response. These guys are crooks!
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I was scammed by this broker, almost losing ****** of my hard-earned money. After months of frustration and feeling helpless, I turned to * * * * * * * * * * * * * * * * * * * * * * * * * *anti-fraud and cybersecurity Mail for assistance. Their team was incredibly supportive and effective. They navigated the complex process of recovering my funds with professionalism and persistence. I was able to retrieve all of my money. I highly recommend * * * * * * * * * * * * * * * * * * * * * * * * * *anti-fraud and cybersecurity Mail... read more
I am no longer a customer after 20 plus years. I honestly do not know where to begin. After ten years of living in my home I had to initiate a claim. I came home from vacation to septic back up due to tree branches growing through my pipes under the ground. The adjustor in this case was quick and kind due to the safety of myself and my family with this being septic in my home. While the claim was paid I did pay several thousand dollars out of pocket. The second issue, also septic within a few months of the first. Also wind/s... read more
Nationwide is a terrible company. Our ceiling in my mother's room fell in. Nationwide sent two separate appraisers out. After receiving the first report which was in our favor, they sent a second one out. Apparently the ceiling was installed incorrectly in 1977! It collapsed in October 2024! As a homeowner how was I supposed to know this? Our contractor found other rooms with the same problem. We fixed those out of pocket because we found out about it. How were we supposed to know about this, how would any homeowner be expec... read more
I contacted Nationwide for Pet Insurance. I wanted to add a dog to my son's policy. You can't do it online. The representative gave me a price quote on the phone. I asked to email a detailed quote before I commit. He said it's their policy not to provide a detailed quote. I am not paying for something that I don't know how much I am paying for, what is/isn't covered, or any add-ons I might want to take advantage of. I will be searching elsewhere because other insurance companies are very transparent and you see exactly what ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 578 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.