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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have held a nationwide pet insurance policy since 2019, all was great until a couple weeks ago. When I had an emergency with my Labrador that unfortunately ended in goodbyes. I had discovered that the policy was canceled due to an expired debit card. I never once received any notification from their billing department via mail, phone or email. We are now stuck paying an insane amount out of pocket. In an attempt to reinsure my remaining pet, I rushed to reapply. To my surprise, Im receiving email and letter notifications w... read more
Business response:
This review is similar to an existing communication recently submitted to our office and is currently under review (or has been closed). We have provided you with direct contact information to further assist you with this matter (or should you need further assistance).
Shady business practices. The website takes 14 days to verify an address change without notifying you prior to the address change that it will trigger a 14 day hold on your account. Cant rollover/withdraw in that timeframe even if you call the support *********** verify you. Bureaucratic & inconvenient process. In this day and age i wouldn't recommend.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
THEEE WORST insurance company EVER! I am shopping around as we speak for a new provider because they KEEP s******* up basic things like they had my property as a Frame building and I've called to correct it twice. How come they didn't CLEARLY see the brick and cinder block when they went out for inspection - OR DID THEY EVER GO OUT???? They sent me a cancelation for non payment saying I'm on monthly payments but I'm escrowed and they pay ANNUALLY.... I had to put them on a three way call with the mortgage company over a year... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
?? Attention Pet Owners! ?? Beware of Nationwide Pet Insurance. After nine years of loyalty, consistently paying my premiums in full, Nationwide abruptly eliminated my policywith no option to grandfather it in. Despite my long-term commitment, they offered no meaningful alternatives or consideration for existing customers.Instead, theyre now pushing a modular plan that sounds flexible but is far less comprehensive. Coverage is fragmented, and many essential treatments and services are either excluded or come at an extra cost... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide,the appropriate Nationwide Business Unit will be engaged to address your concerns.
Years ago I was offered an endorsement on my homeowners policy with Nationwide for "Equipment Breakdown". My agent informed this would cover loss from any major appliances that could potentially result in high costly repairs. Instead of me getting a home warranty company, and was advised to get this endorsement. I have been paying for this additional endorsement only to have my claim denied when my Air conditioner stopped working in July. I live in ** in a suburb of *******. The heat is brutal and can kill you. I was told th... read more
Business response:
This review is similar to an existing communication recently submitted to our office and is currently under review (or has been closed). We have provided you with direct contact information to further assist you with this matter (or should you need further assistance).
Have been a Nationwide customer for almost 30 years. I have NEVER had an at-fault claim. I have not changed my address, have not changed my commute to work, nothing. Just called to find out why my premium increased by 30% and I was informed it was "because of your age". I'm not even 65 yet. Bad look Nationwide. This not-yet-a-senior is now shopping for another insurer. Buyers beware and keep shopping.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
After my commercial policy expired and I moved to another company for coverage, I received a letter to audit my policy (months after finished), so I started in the process of sending required documents, just to find out most of requirements where design for bigger companies or other kind of business, since my company is a simple box truck, an occasional helper and myself, where I pay expenses and salary to helper, report taxes and give a 1099 to helper for taxes purposes. After several emails and calls, agent in charge of au... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
My ****** GAP insurance underwriters are from this company. I bought a car in March 2025, and it was totaled in June 2025 by a young driver who admitted 100% fault in a statement to insurance and police. The writers of my Gap insurance loan did everything they could to loophole paying the remaining $2000 on my car. I paid this company $900 to protect me and they paid $154 and pocketed everything I PAID, and they failed me while having profits of millions. They won't even lower my monthly payment which is now clearly for a lo... read more
My ****** GAP insurance underwriters are from this company. I bought a car in March 2025, and it was totaled in June 2025 by a young driver who admitted 100% fault in a statement to insurance and police. The writers of my Gap insurance loan did everything they could to loophole paying the remaining $2000 on my car. I paid this company $900 to protect me and they paid $154 and pocketed everything I PAID, and they failed me while having profits of millions. They won't even lower my monthly payment which is now clearly for a lo... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide,the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 573 reviews.
When is Nationwide open?
Nationwide is closed now. It will open on Monday at 9:00 a.m.