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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst insurance company I've ever dealt with. Insured my home and auto through Nationwide. In January, I changed my auto policy from monthly to 6-month full pay. They cancelled my auto-pay without notice, then my auto policy got cancelled because I didn't get the notice letter in time. Then they told me to kick rocks when I asked if they could reinstate the policy 2 days after they cancelled even though I wanted to pay 6 months in full. I'll be moving my home insurance far away from this horrible company.
Business response:
We have received notification of your consumer review on the Better Business Bureau website.A privacy verification request has been sent.Oncetheverification request has beenreceived by Nationwide, theappropriateNationwideBusiness Unitwill be engaged to address your concerns.
We were Nationwide Pet Insurance customers for nearly 10 years and were happy with the coverage. Once our dog reached a certain age, Nationwide dropped his policy and did not offer any alternative plan.Because we were forced to move to a different insurer, any bloodwork that was even slightly out of range is now treated as a pre-existing condition. These are issues that would not be considered pre-existing if Nationwide had allowed us to continue coverage in any ******* a result, pet insurance became useless for us, and we c... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
We have been a 2 pets customer of ********************** for a few years. They terminated the insurance plan (product) and put us on a new plan that charges 3x premium. The new plan was a terrible offer.When we called to discuss to explore our options, both times we were greeted by ******. ****** *** be good at his job of knowing the plans inside out but he was demeaning and unpleasant to talk to and told us we have no choice. The minor optimization he walked us through did not change much. His position was take it or leave ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I am writing to formally complain about the cancellation of my pet insurance policy, Policy *********, which occurred without any prior notice or documented communication. I did not receive an email, letter, phone call, or any other form of notification advising me of this *************** the time, I had updated my email address and changed financial institutions. If these changes resulted in a payment issue, Nationwide should have attempted outreach rather than canceling the policy without warning. The absence of any commun... read more
Business response:
This review is similar to an existing communication recently submitted to our office and is currently under review (or has been closed). We have provided you with direct contact information to further assist you with this matter (or should you need further assistance).
I was hired by a homeowner to help them with some work on their home Nationwide is a policyholder at the end of the day nationwide and giving us nothing but difficulties and unfortunately I had to place a lien on this persons property and I am about to pour close on their home The nationwide representatives have been nothing but not helpful and they are very disrespectful by never returning calls and or ignoring any messages sent by the homeowner the homeowner is an elderly man who is disabled because of a major stroke he ha... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
This company has deceptive practice. We opened a life insurance for my wife for 1M. Had a cash value of $8000, we then experience a financial disruptions and couldn't pay for few months. They decided to pay their fees and premium by taking out from the cash value. No pause but take out from cash value. We ended up with $4600 left in cash value. So, we reached out to reduce the costs. They assured us we will not loose cash value if changed to 500k coverage and lower monthly payments. They took all of our cash value in the pro... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Worst home insurance company when filling a claim. In ********, **** and ****** are the worst. They never answer their phone or respond to emails. And when you do get ahold of them, they say theyll give you an update the same day, which 1-3 days go by before you get that update. They dont care about the quality of repairs you receive. They would refuse to talk to my contractor to discuss estimates and would ignore all of the information he provided. I would avoid this insurance company at all costs. The second I can change t... read more
Business response:
This review is similar to an existing communication recently submitted to our office and is currently under review (or has been closed). We have provided you with direct contact information to further assist you with this matter (or should you need further assistance).
I am deeply disappointed with Nationwide. Despite negative reviews, I started the process of joining in September based on a siblings recommendation. Previously, a vet noted my cat had lost weight and diagnosed stomatitis. I accepted that this dental issue was pre-existing when my policy started on 10/21.Later, a specialist re-diagnosed the dental issue as simple gingivitis, but bloodwork revealed a new illness: idiopathic hypercalcemia. I submitted a claim assuming this would be covered. The process was a nightmare, requiri... read more
Business response:
This review is similar to an existing communication recently submitted to our office and is currently under review (or has been closed). We have provided you with direct contact information to further assist you with this matter (or should you need further assistance).
I have had the absolute worst experience with Nationwide claims. If you are a single person, especially female, do not even bother with this insurancI feel like this company is sexist and when they heard a female on the line they assume youre an idiot and give you the bare minimum. I had the contractor they sent and one that I had come out and they both agreed about all the things that got damaged. They said I needed a new roof ceiling needed fixed just a lot. Nationwide adjuster calls me well after the inspection because I ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 597 reviews.
When is Nationwide open?
Nationwide is closed now. It will open at 9:00 a.m.