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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am so discouraged with the claims adjuster I have. Her name is ******************* . I am trying to get my car fixed and she is very short with me, my car was wrecked on June 16 2022 and I reported it June 27 (yes it wad delayed but they accepted the claim) Tell me why it's August 23 2022 and I STILL have no information on if my car is going to be fixed. This is completely uncalled for . I feel like I am talking to the **** wall. I've tried reaching upper management but they had called me back once to tell me a rental car ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
We recently had our homeowners policy after 20 years canceled by Nationwide. They said this was due to having two claims within a year. We were told to file claims separately for the same remodel issue at their direction. My husband has tried to have resolved as it has caused us harm in getting coverage which is pretty amazing since we always paid in advance and were good customers.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
HORRIBLE. I wish I could give ZERO STARS. I have had my house insured with them for over 7 year. Ive never filed a claim. Recently I had sudden water damage to a bathroom. It needed emergency water mitigation and was demo-*** Its now been 23 days and nothings happen*** Ive left over 10 messages to my adjuster (***************). Hes called me back 5 times. He told me theyd have a decision on 2 separate days and nothing happen*** He also told me my claim was approved and I had the go ahead and then retracted it 30 minutes late... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Worst insurance company ever. Put in a claim back in May and did not hear from anyone for 2 months. My claim was review, test were taken as well as pics for the damage. There was never any updates on their web-site of anything. Tried to get hold of my agent and it took weeks to get back to me after several calls. I was told I would have to take care of the damages myself and they had someone come out and lift up my carpet and left it like that. I asked for a manager to call me and well that never happened either. The company... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns
I think they charge premium prices for very subpar services at best I tried to filed a claim through my local agency and they just Told me to call a 1 800 number to file my claim and then haven't heard anything in over 2 months Meanwhile my roof has leaks In multiple spots. until I finally called the Customer relations department Received a call from a man He then told me he would like to apologize it looks like it's been a long time and that he will try and reach out to my agent so they can rectify this. Needless to say aft... read more
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
Someone stole my moving truck and the adjuster from nationwide they put on my case and her manager have been slow to respond to emails and questions or just non responsive. They have handled this situation with no professionalism and sense of urgency knowing that we lost EVERYTHING we owned except for the bag of clothes we moved with.
This insurance is a rip off and no one takes it do not do business with this company!
They have been playing games and lying to me few weeks now. If I look on my profile my contact information is correct, and they've contacted me on my cell phone previously. Now all of a sudden they have the wrong number. They also have my email address, but wouldn't make the effort to use it. I spoke to a manager and he just made excuses. At this point I'm over this company. I've had this policy for almost 10 years. I've had my cell phone number for over 10 years.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
We have auto insurance with Nationwide that includes roadside assistance. My wife's battery died so we called the number listed. We were sent a text connecting to an APP. The app connects with a 3rd party roadside assistance. The app showed the tow truck driver had arrived within 5 minutes but in fact no-one arrived for another 15 minutes. We called the number listed and were told by the agent there currently were no available drivers under the Nationwide contract and that there was no telling when there would be one. When I... read more
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 597 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.