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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Someone stole my moving truck and the adjuster from nationwide they put on my case and her manager have been slow to respond to emails and questions or just non responsive. They have handled this situation with no professionalism and sense of urgency knowing that we lost EVERYTHING we owned except for the bag of clothes we moved with.
This insurance is a rip off and no one takes it do not do business with this company!
They have been playing games and lying to me few weeks now. If I look on my profile my contact information is correct, and they've contacted me on my cell phone previously. Now all of a sudden they have the wrong number. They also have my email address, but wouldn't make the effort to use it. I spoke to a manager and he just made excuses. At this point I'm over this company. I've had this policy for almost 10 years. I've had my cell phone number for over 10 years.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
We have auto insurance with Nationwide that includes roadside assistance. My wife's battery died so we called the number listed. We were sent a text connecting to an APP. The app connects with a 3rd party roadside assistance. The app showed the tow truck driver had arrived within 5 minutes but in fact no-one arrived for another 15 minutes. We called the number listed and were told by the agent there currently were no available drivers under the Nationwide contract and that there was no telling when there would be one. When I... read more
After six months trying to retrieve my 401k it took over 20 phone calls, Multiple ************* excuses to get my money.Its been one of the Worse company I had to dealth with even wrote to ceo never got back to me.
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
Pet insurance policy was in force for 5 years at $900.00 annually. This year the annual price was doubled to$1650.00. When I called about the huge premium increase I was told this policy is not being not being offered any longer because it doesnt make any money. Those of us who have the policy will have to pay the huge increase to keep it, nationwide would not tell me how much the policy would increase in the future. Nationwide created and sold this product to consumers then found out it was a unable to make a profit and wil... read more
Had a Nation wide customer hit my trailer which was parked. Nice guy called nationwide to report, things moved along, claims agent (*****) said to my.. why would you fix that? Sorry *****.. new this trailer is over $100.000 by the way, it was a small claim($2500.00) ***** agreed to pay mileage to and from the repair facility. Sent receipts for fuel and photos time stamped to show mileage on my truck to deliver and pick-up trailer plus Im not even adding in my 2 days off of work to take care of a problem I didnt create. Its o... read more
I was turned over to a collection agency for a **** by ex-husband owed. I provided all information to prove I did not have ANY ownership in the home during the time in question. I was the primary holder of the policy when the policy was generated so I am on the hook and I have been reported to the credit bureau. Long story short policy is policy with these people not matter what. I tried to clear it up with Nationwide and the collection agency, Nationwide stance was it has been turned over to collections, the collection agen... read more
Started out I had a slab leak, for which the customer service rep was very helpful. After repairing the sewer system, I was told it would have to settle for 6 months before foundation repair. After 6 months, I reached out and was passed from one rep to another to another. The last one is worthless. No return phone calls or emails. Says he didn't get them, but miraculously knows what the quote I sent was for. They sent their structural engineer out, and then tell me they will pay one quarter of the quote. When I inquired abou... read more
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 592 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.