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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2597 reviews
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Michael N's profile image
Michael N 
3 years ago

I have had nationwide insurance for almost 30 years and april 5th a young lady ran a red light and hit me broad side. I still haven't received money for my truck and there claims adjuster has been deplorable about keeping in contact leading me to be without a vehicle. 

Business response:

Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter. 

Denise D's profile image
Denise D 
3 years ago

If I could give no stars I would. These people will tell you one thing and then do something TOTALLY the opposite. Need to change your jingle to: "Nationwide is being controlled by politicians when it involves somebody else's inheritance. ?????? 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Tim B's profile image
Tim B 
3 years ago

If I could give NO stars I would. Used Nationwide since it was VPI. Prices raised from $20 month to almost $90 month over 12 years. THEY NEVER PAY OUT! AVOID! $50 deductible each time as well. SCAM. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

JOHN I's profile image
JOHN I 
3 years ago

We were unable to get resolution to get our damaged roof replaced because of a high deductible. After reviewing other insurance companies I found that nationwide was charging us thirty dollars a month more for high deductible insurance than we would pay for extremely good insurance elsewhere. Avoid at all costs. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns 

Toni H's profile image
Toni H 
3 years ago

have spent over 90 minutes trying to get assistance. However that is not possible as they will not remove you from hold. Can’t use the app, it says call them. How do I get compensated for my time? 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Ryan R's profile image
Ryan R 
3 years ago

Nationwide NOT by your side. Being jacked around when it comes to your own money I would disagree is On your side. 

Business response:

We are sorry that you are experiencing frustration regarding your distribution request. We are very happy to assist. Please call the Solutions Center at ************so that we may discuss account specific details regarding your request. We look forward to speaking with you! 

Dandi Z's profile image
Dandi Z 
3 years ago

I need to rollover my previous 401k account with Nationwide. I called them, waited for an hour, while the estimated wait time was 5 min. When I left my information for them to call back, for at least 3 times, they never did. Every time I try to talk to a representative, it takes at least 2 hours just to get in touch with them. And my issue never got resolved for several months. Worst service ever! 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Amanda Y's profile image
Amanda Y 
3 years ago

Worst company!!! Been waiting on a payout since October. They sent a check to the body shop which was cashed and my car later was deemed a total loss now they say I have to get money from body shop myself and they will cut a check for the rest of the value. How is it my responsibility to get back money you sent out prematurely. It’s your job to get your money back. It was your mistake. I would never recommend this company. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Nhung T's profile image
Nhung T 
3 years ago

Nationwide is my worst experience about the insurance company. I purchased my home insurance on last November 2022 and they contacted me for inspection. I scheduled inspection with them at 3 p.m and during those time, I didn't even cook or clean or do anything in my house because I'm ready for them to come over anytime. Unfortunately after 5 hours waiting which means 8 p.m at night, I decided to have dinner because I was starving and exhausted of waiting. Inspection company which name's ******* and their inspector contacted ... read more

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 597 reviews. 

When is Nationwide open?

Nationwide is open now. It will close at 6:00 p.m.