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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used Nationwide travel insurance and 6 months later am still playing email tag with the company. They continue to request the same receipts that I've previously sent in. It's clear they don't want to pay out on the claim and their customer service associates aren't helpful.
My house flooded. Nationwide sent a plumber to my house and he said my septic system had failed. Nationwide put me in a hotel for almost two months. I had to continue to pay all my living expenses like I was at home and buy expenses living for living out of a hotel. One of my vehicles was in the shop and I needed a new battery for the other one so I held off on taking care of either one of them because I live on a fixed income. After they completed their investigation, they informed me that they do not cover septic systems. ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns
I was seeking a new insurance provider for my commercial properties and decided to try Nationwide. The worst experience and decision possible. To start - I was informed from the sales representative that my properties were reviewed and cleared by their underwriting team after speaking with the rep for almost 1 month on considering their services. After paying 6 months worth of premium (over $7k) and receiving an email my certificate of insurance - The rep then calls me back a few days later advising that Nationwide cannot ho... read more
I followed the long process of rolling over my 457B account. After submitting, and resubmitting, the required documents, I was told that I didn't submit a Letter of Acceptance (LOA), which was not the case. Only after contacting *** ******** ******** ******** **************, did they clarify that my LOA was not submitted in their preferred file format, pdf (I submitted it as a word document because that's what was shared with me). The incredibly bureaucratic process, and ambiguous response as to why my LOA was not sufficient... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
The absolute worst. There adjuster are not knowledgeable at all when dealing with your claims. I had an uninsured motorist claim for my Texas auto policy and the adjuster did not know how loss of use works! I also presented proof for a diminished value claim and Nationwide did not want to honor the amount owed. They do not have Fair Claim Settlement practices as they will lowball you and feel they do not need to show proof of how they obtained their numbers! As an insurance company the burden of proof is important, you will ... read more
Don't waste your time or money. They constantly deny claims but can't explain why and have gotten outrageously price. Dogs insurance is more expensive than mine! It's also really not worth the price for a normal healthy dog. End up spending more on yearly insurance vs what is actually spent on the animal, unless they get major issues after the policy is in stated. But then, in true insurance fashion, will all but guarantee they would jack up the rates. But my favorite, was that my debit card got stolen last summer and forgot... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I have make a claim one they costumer wreck my semi truck my business is shot down and no one answer my calls bad company
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
First time dealing with filing a nationwide auto claim the experience has been abysmal with lack of promptness, communication and updates. The claim was started 30 days ago and continues to not be resolved. I have been in a nationwide customer for several years and was involved in a car accident. The other party has accepted liability and I was given the option to file total loss (my vehicle was deemed a total loss) with either my insurance company (nationwide) or the person accepting liability. I wrongly assumed filing with... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I want to think Nationwide for not destroying me but taking my life yes I said taking my life I said I would die for the truth and that's exactly what I'm doing you are guilty with him until proven innocent I was found guilty on two accidents I did not commit which is sinful they are not on your side goodbye
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 586 reviews.
When is Nationwide open?
Nationwide is closed now. It will open tomorrow at 9:00 a.m.