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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2586 reviews
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Daniel P's profile image
Daniel P 
3 years ago

988152-GN happened November 20th today I'm trying to find a way to work no rental. No update on my truck..... The salesman while getting on phone asking for what beer he wanted then told me his lap top was down and didnt think he could get me a car in time from enterprise with ten minutes to work with didn't happen. Amazing full week I'd like to refunded the money I'm paying people to drive me around and wow shame on your company. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Katy K's profile image
Katy K 
3 years ago

I wish I had read the reviews prior to purchase. Their pet insurance is a complete scam.At this point they are tying incidents to a condition that doesn't exist. They know it and yet their response to me is that I can just cancel my policy at any time.They are frauding the American customer. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Stacy H's profile image
Stacy H 
3 years ago

I could not get this company to cancel a policy for me after 5 attempts. Instead of canceling my policy when I asked, they canceled it for non payment and sent me to collections. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

vique m's profile image
vique m 
3 years ago

their travel insurance is a complete scam - do not buy their travel insurance EVER. scum. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Susan R.'s profile image
Susan R. 
3 years ago

Nationwide representative gave me e-mail, actually spelled it outa like in apple. to send POA paperwork to so I could take care of my autistic cousins bills. E-mail given to me was not valid. I drove to local office located on State Street in *********, **. Website & door on office listed Friday hours open unit 5pm. It was 3pm. Door of office was locked and office was dark and no one was answering phone. When I called National # back I was told maybe theyre at lunch??? Called back again and had to push all kind of buttons to... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Branan R.'s profile image
Branan R. 
3 years ago

Like others have said Nationwide are complete crooks. We filed a claim for damages on our roof and they sent out people of there choosing to assess the damages and sent us a 47 dollar check. I had already called a roofing contractor and they gave me there view of what they felt needed to be done and where all the damages were on the roof. Nationwide told me there was no damage caused by weather and that is how they concluded with deductible that I was owed the 40 dollars. Told me to replace 5 tiles and get drywall repaired a... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

David Z's profile image
David Z 
3 years ago

I took my dog to the vet because he had some stomach issues and a cough. They denied my claim because they said he had a pre-existing condition. He is a 8 month old puppy and I took him in because of problems he was having right then. Now i am stuck with a $450 bill, they made me jump through hoops to dispute the claim and then they denied the claim. AVOID NATIONWIDE at all costs! 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Michael D.'s profile image
Michael D. 
3 years ago

I have been trying to complete a total withdrawal as I have left my employer and moved to a new state. I have completed the forms supplied by nationwide and submitted them to my employer, who has submitted them to nationwide I have contacted customer service several times and heard several different excuses why I havent received MY MONEY its been 3 weeks and I was told 5-7 business days. This is unacceptable.. **** 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

FERNANDO L's profile image
FERNANDO L 
3 years ago

Outrageous and absurd price increase. My Home insurance bill increased 50% from the previous one, which I consider an abuse of this company commercial position and a clearly mistreatment of its customer. All explanations given were vague not factual and completely ridiculous, trying the justify the unjustifiable. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 586 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open tomorrow at 9:00 a.m.