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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfortunately, I am writing this review with nothing positive to say about this insurance company. I have spent over thousands of dollars these past 12 years, close to $18,000 if not more for my dogs insurance. My dog was diagnosed with cancer and has recently died. I had the major medical plan with rider paying $130/month. Over $1500 a year, For what? No idea because they will only pay out $1780 out of the $7600 **** that was submitted. Thankfully my dog was never a sick dog. Who knew that I had to submit such a large amoun... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I wish I could give zero stars. We had Nationwide for my auto and home owners insurance. We had a roof leak and had 2 qualified roofers come out and state we had obvious hail damage. Nationwide sent an adjuster who told the roofer he saw hail damage. He did not include this in his report apparently because they denied our claim IN FULL. We requested a second opinion and had a structural engineer come out and they still denied. We ended up having to pay out of pocket for the repair. I immediately cancelled my policy. We now h... read more
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
Like others, If I could give negative stars I would. This company has the worst customer service I have ever seen in my 69+ years on this planet. My wife passed away in January of 2021, and was a public servant her entire career. She had several retirement accounts, one of which is with Nationwide. Unfortunately, and unbeknownst to me, she did not name a beneficiary on the Nationwide retirement account, and on one other account with a different financial institution. In our trust paperwork, she indicated that she had named m... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Like others, If I could give negative stars I would. This company has the worst customer service I have ever seen in my 69+ years on this planet. My wife passed away in January of 2021, and was a public servant her entire career. She had several retirement accounts, one of which is with Nationwide. Unfortunately, and unbeknownst to me, she did not name a beneficiary on the Nationwide retirement account, and on one other account with a different financial institution. In our trust paperwork, she indicated that she had named m... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Talked to the adjuster for a claim that the other party was at fault. The adjuster *********************** was very rude and accused me that it was my fault based on the other persons false account
If I could give a ZERO, I would. The Nationwide pet insurance part of this business did not stand by their contract. It is not good enough for my animals. I would never recommend this pet insurance to anyone at any time.
Very poor client service. We had a major plumbing repair and it has been 3 months - after the plumbing repair was complete - that we still have not been able to restore our house to its original conditions as stated in our homeowner insurance claim.
My house sustained significant water damage from an access valve on the back of my toilet that broke while I was traveling out of state. It flooded my house with ****** gallons of water over a 10 days. They have made an already stressful situation worse and more costly than it needed to be, by first sending out a "water mitigation crew" that actually does not specialize in restoration or water mitigation. This crew caused more damage to my home and more conflict with my insurance company than if it had been handled properly ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I called them a total of 5 times trying to cancel auto policy. I found something that was more in my financial situation then what they were. First I had a dude call me and try to threaten me with insurance fraud. I called back to say I still want my policy cancelled. They were supposed to send the cancellation documents and never did. I used the same address with the new company. They just found ways to make it more affordable for me. Now Im stuck paying two insurance premiums and getting over grafts fees because of them no... read more
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 586 reviews.
When is Nationwide open?
Nationwide is closed now. It will open tomorrow at 9:00 a.m.