Nationwide

Ma K 

on BBB

3 years ago

First time dealing with filing a nationwide auto claim the experience has been abysmal with lack of promptness, communication and updates. The claim was started 30 days ago and continues to not be resolved. I have been in a nationwide customer for several years and was involved in a car accident. The other party has accepted liability and I was given the option to file total loss (my vehicle was deemed a total loss) with either my insurance company (nationwide) or the person accepting liability. I wrongly assumed filing with... read more

Thomas F 

on BBB

3 years ago

I want to think Nationwide for not destroying me but taking my life yes I said taking my life I said I would die for the truth and that's exactly what I'm doing you are guilty with him until proven innocent I was found guilty on two accidents I did not commit which is sinful they are not on your side goodbye 

Daniel P 

on BBB

3 years ago

988152-GN happened November 20th today I'm trying to find a way to work no rental. No update on my truck..... The salesman while getting on phone asking for what beer he wanted then told me his lap top was down and didnt think he could get me a car in time from enterprise with ten minutes to work with didn't happen. Amazing full week I'd like to refunded the money I'm paying people to drive me around and wow shame on your company. 

Katy K 

on BBB

3 years ago

I wish I had read the reviews prior to purchase. Their pet insurance is a complete scam.At this point they are tying incidents to a condition that doesn't exist. They know it and yet their response to me is that I can just cancel my policy at any time.They are frauding the American customer. 

Stacy H 

on BBB

3 years ago

I could not get this company to cancel a policy for me after 5 attempts. Instead of canceling my policy when I asked, they canceled it for non payment and sent me to collections. 

vique m 

on BBB

3 years ago

their travel insurance is a complete scam - do not buy their travel insurance EVER. scum. 

Susan R. 

on BBB

3 years ago

Nationwide representative gave me e-mail, actually spelled it outa like in apple. to send POA paperwork to so I could take care of my autistic cousins bills. E-mail given to me was not valid. I drove to local office located on State Street in *********, **. Website & door on office listed Friday hours open unit 5pm. It was 3pm. Door of office was locked and office was dark and no one was answering phone. When I called National # back I was told maybe theyre at lunch??? Called back again and had to push all kind of buttons to... read more

Branan R. 

on BBB

3 years ago

Like others have said Nationwide are complete crooks. We filed a claim for damages on our roof and they sent out people of there choosing to assess the damages and sent us a 47 dollar check. I had already called a roofing contractor and they gave me there view of what they felt needed to be done and where all the damages were on the roof. Nationwide told me there was no damage caused by weather and that is how they concluded with deductible that I was owed the 40 dollars. Told me to replace 5 tiles and get drywall repaired a... read more

David Z 

on BBB

3 years ago

I took my dog to the vet because he had some stomach issues and a cough. They denied my claim because they said he had a pre-existing condition. He is a 8 month old puppy and I took him in because of problems he was having right then. Now i am stuck with a $450 bill, they made me jump through hoops to dispute the claim and then they denied the claim. AVOID NATIONWIDE at all costs!