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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have auto- and home insurance from Nationwide for thirteen years. One car was recently totaled (stolen, wrecked) and our house was sold, because we are moving to another state. We, also, already bought a new house in other state and put in on the insurance with Nationwide.We have notified Nationwide about this, but today woman from Nationwide customer service called us to verify cancellation of car insurance, although we still have one vehicle on the insurance and a new house as well. It took us AN HOUR on the phone today... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Our home was destroyed by a tornado. Months later, nothing has been fixed and we can't live there. They don't return calls, they are disgraceful. We need to hire an attorney. Avoid at all cost.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Unfortunately, I am writing this review with nothing positive to say about this insurance company. I have spent over thousands of dollars these past 12 years, close to $18,000 if not more for my dogs insurance. My dog was diagnosed with cancer and has recently died. I had the major medical plan with rider paying $130/month. Over $1500 a year, For what? No idea because they will only pay out $1780 out of the $7600 **** that was submitted. Thankfully my dog was never a sick dog. Who knew that I had to submit such a large amoun... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
I wish I could give zero stars. We had Nationwide for my auto and home owners insurance. We had a roof leak and had 2 qualified roofers come out and state we had obvious hail damage. Nationwide sent an adjuster who told the roofer he saw hail damage. He did not include this in his report apparently because they denied our claim IN FULL. We requested a second opinion and had a structural engineer come out and they still denied. We ended up having to pay out of pocket for the repair. I immediately cancelled my policy. We now h... read more
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
Like others, If I could give negative stars I would. This company has the worst customer service I have ever seen in my 69+ years on this planet. My wife passed away in January of 2021, and was a public servant her entire career. She had several retirement accounts, one of which is with Nationwide. Unfortunately, and unbeknownst to me, she did not name a beneficiary on the Nationwide retirement account, and on one other account with a different financial institution. In our trust paperwork, she indicated that she had named m... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Like others, If I could give negative stars I would. This company has the worst customer service I have ever seen in my 69+ years on this planet. My wife passed away in January of 2021, and was a public servant her entire career. She had several retirement accounts, one of which is with Nationwide. Unfortunately, and unbeknownst to me, she did not name a beneficiary on the Nationwide retirement account, and on one other account with a different financial institution. In our trust paperwork, she indicated that she had named m... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Talked to the adjuster for a claim that the other party was at fault. The adjuster *********************** was very rude and accused me that it was my fault based on the other persons false account
If I could give a ZERO, I would. The Nationwide pet insurance part of this business did not stand by their contract. It is not good enough for my animals. I would never recommend this pet insurance to anyone at any time.
Very poor client service. We had a major plumbing repair and it has been 3 months - after the plumbing repair was complete - that we still have not been able to restore our house to its original conditions as stated in our homeowner insurance claim.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 597 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.