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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2599 reviews
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Sal C's profile image
Sal C 
4 years ago

1 star is too many. Horrible pet insurance business. Nothing is covered. Finally cancelled after my 6th invoice having $0 coverage. AVOID AT ALL COST!!! 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Toni A.'s profile image
Toni A. 
4 years ago

This is the worst insurance company Ive ever done business with. Nationwide has had my home and auto for 3 years now. They have just informed me that my auto is increasing from $239 to $463. The only thing I have had is a claim after someone else hit my car. The other insurance paid for repair. There is no reason and this is bad business and proves no loyalty to their customers. I wish I would have read the other comments prior to choosing this company. A double in insurance costs makes no sense and they will not have my bus... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

John S's profile image
John S 
4 years ago

We have auto- and home insurance from Nationwide for thirteen years. One car was recently totaled (stolen, wrecked) and our house was sold, because we are moving to another state. We, also, already bought a new house in other state and put in on the insurance with Nationwide.We have notified Nationwide about this, but today woman from Nationwide customer service called us to verify cancellation of car insurance, although we still have one vehicle on the insurance and a new house as well. It took us AN HOUR on the phone today... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Alisa D's profile image
Alisa D 
4 years ago

Our home was destroyed by a tornado. Months later, nothing has been fixed and we can't live there. They don't return calls, they are disgraceful. We need to hire an attorney. Avoid at all cost. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Jennifer N's profile image
Jennifer N 
4 years ago

Unfortunately, I am writing this review with nothing positive to say about this insurance company. I have spent over thousands of dollars these past 12 years, close to $18,000 if not more for my dogs insurance. My dog was diagnosed with cancer and has recently died. I had the major medical plan with rider paying $130/month. Over $1500 a year, For what? No idea because they will only pay out $1780 out of the $7600 **** that was submitted. Thankfully my dog was never a sick dog. Who knew that I had to submit such a large amoun... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Brittany B.'s profile image
Brittany B. 
4 years ago

I wish I could give zero stars. We had Nationwide for my auto and home owners insurance. We had a roof leak and had 2 qualified roofers come out and state we had obvious hail damage. Nationwide sent an adjuster who told the roofer he saw hail damage. He did not include this in his report apparently because they denied our claim IN FULL. We requested a second opinion and had a structural engineer come out and they still denied. We ended up having to pay out of pocket for the repair. I immediately cancelled my policy. We now h... read more

Business response:

Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter. 

Anthony S.'s profile image
Anthony S. 
4 years ago

Like others, If I could give negative stars I would. This company has the worst customer service I have ever seen in my 69+ years on this planet. My wife passed away in January of 2021, and was a public servant her entire career. She had several retirement accounts, one of which is with Nationwide. Unfortunately, and unbeknownst to me, she did not name a beneficiary on the Nationwide retirement account, and on one other account with a different financial institution. In our trust paperwork, she indicated that she had named m... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Anthony S's profile image
Anthony S 
4 years ago

Like others, If I could give negative stars I would. This company has the worst customer service I have ever seen in my 69+ years on this planet. My wife passed away in January of 2021, and was a public servant her entire career. She had several retirement accounts, one of which is with Nationwide. Unfortunately, and unbeknownst to me, she did not name a beneficiary on the Nationwide retirement account, and on one other account with a different financial institution. In our trust paperwork, she indicated that she had named m... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns. 

Ethan W's profile image
Ethan W 
4 years ago

Talked to the adjuster for a claim that the other party was at fault. The adjuster *********************** was very rude and accused me that it was my fault based on the other persons false account 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 599 reviews. 

When is Nationwide open?

Nationwide is open now. It will close at 6:00 p.m.