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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2597 reviews
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RTP's profile image
RTP 
4 years ago

Awful! Scammers! Unethical! Ive never nationwide but the person who hit my car did. The day of my accident a rep named ****** rushed me into signing paperwork that would void my medical assistance as she knew I was under the influence of heavy meds and loopy. I had a 3 day clause that would still help me be covered and they did not honor it. Then I worked with her managed named *******, who refused to review the recorded call and help me to get seen for the accident. They told me that I was an adult and signed paperwork but ... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Diane M's profile image
Diane M 
4 years ago

I give them a zero if I could ,I had a roof leak and it damaged my ceiling then about a year later I was painting my windows outside and noticed damage also around the windows .So why didn't the adjustor notice ? Bad inspection was done now I have to spend my own money to fix it 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Juliennne v's profile image
Juliennne v 
4 years ago

Very misleading company. Just want your monthly payments but won't cover any costs. This is regarding pet insurance. 

Jennifer M.'s profile image
Jennifer M. 
4 years ago

I have received 20 calls from Allied Insurance today, 8 of which were withing the same minute. This has been reported to **** Call Protect. This is ridiculous started at 11:01 this morning and so far has gone til 4:01 pm 

Cynthia G.'s profile image
Cynthia G. 
4 years ago

4 roofing professionals including adjusting service sent out by Nationwide indicated significant hail damage on roof, gutters, downspouts, deck, garage door. Nationwide sent out engineer who wouldn't examine total roof due to slope and said normal wear and tear. Nationwide chose to use his report, disregarding the others. In addition, every neighbor on our left, right, front and back has a new roof from various insurance companies. This encompasses a three-four block area. Nationwide has used every tactic to avoid covering t... read more

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John R. 
4 years ago

I purchased homeowners insurance from Nationwide in September 2021, October 27, 2012, I received a Notice of Cancellation. This letter stated that I needed to make repairs to the property by December 5, 2021. These repairs where 1. Foundation was cracked, 2. patio needs repaired, 3. cracked basement window and 4. outbuilding roof is severely weathered. I called to see exactly what this meant. The representative told me that looking at the pictures that there was a branch on the roof and board on the fascia. The email I recei... read more

Tessa K's profile image
Tessa K 
4 years ago

The incompetence of their adjusters, total loss department, and company as a whole--amazes me. I totaled my car two weeks ago, the guy in charge of my case left me a voicemail at 3 pm on 11/19/21 (The day that he is begins his 10 days out of office) and I called back 10 minutes later--no answer. I called again, no answer so I left a voicemail. I emailed him and got an automatic response stating that he is out of office from 11/19/21-11/29/21. Finally, another representative decided to email me all 3 documents on what my vehi... read more

Kristal I's profile image
Kristal I 
4 years ago

Rip off dont use them they charge you $300 plus dollars to add family members and they never explain this until u see your next **** they charged me for a whole year for a vehicle I asked them to remove I cant wait to get a new insurance company I was charged 500 last month and this month they are thieves and they will rob you blind they gave me a 900 dollar credit for the year **** from the truck and they took it all this happened in September I hope these nationwide insurance company get investigated they still your money ... read more

Lou M.'s profile image
Lou M. 
4 years ago

AMERICAN FREEDOM IS A POOR INSURANCE COMPANY RATHER YOU ARE AT FOUGHT OR NOT THEY WILL DENY YOUR CLAIM I SUGGEST TO NEVER ISE COVERAGE WITH AMERICAN FREEDOM THEY ONLY CONCERN IS TALING YOUR MONEY AND MOT REPAIRING YOUR CAR 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 597 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open tomorrow at 9:00 a.m.