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Nationwide Mutual Insurance Company offers a range of financial products and services for individuals and business clients. Operational for more than 80 years, the company has over $160 billion in assets. It is a public company that offers a variety of life, auto and motorcycle insurance plans. The company provides home equity and mortgage loans. Nationwide Mutual Insurance Company also offers checking and money market accounts, as well as online financial calculators. It additionally provides individual retirement accounts,... read more
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I don't have enough space here to write it all, but all I'll say is scammers. Got into a car accident with one of their clients recently. Not only did they take forever to respond, but they are refusing to fix my car. When I say fine I just want my car, I'll take it to my mechanic myself, they're refusing to give me information about how to get my car and demanding I sign the title over to them. Two things are wrong with the car that could easily be fixed as my mechanic said the repairs might cost $200 to $300 tops. They're ... read more
I think that I was done completely wrong by the company, and the service that I should be provided with being that I pay my **** every month. I was locked out of my car while it was running and I called my insurance for road side assistance. I was informed that they were sending a technician to me in 60min. I let 70min go by and I called back for them to inform me that my technician was 5 min away. 7 min passed and I called back and they informed me that someone should have already made it to me and tried to contact the tech... read more
If you want to protect your investment , like your house or automobile. Please do not use this company. Their customer service is horrible. Took them 4 months, dozens of emails and phone calls to handle my claim, which they eventually denied. They will take your money no problem but will never pay out with their generalized lawyer heavy worded policies .
it is a long story and this insurance company is the middle man through Air B&B and a homeowner called ****** Vacation Rentals. I booked a *** rental in ***** ** ion 4/15/2021 for my birthday in 8/2021. While booking the home, a prompt came up that states "I strongly urge you to purchase travel insurance'. Well since I have a 4yo and life is unpredictable and we are still in a Pandemic, I decided to purchase the travel insurance. Long story short after hearing worrisome reviews from a close friend who lived in ***** regardin... read more
Nationwide Insurance received notification of a claim being filed on July 11, 2021 for hail damage at *******************************. A contact was received on 7/13/2021 with an estimate being completed on 9/27/2021. The concern with this claim is the damage caused by Ladder Now, and we are needing to get the repairs completed at our home. After reviewing the letter dated 10/14/2021 it mentioned there was no coverage for this loss, but there was a payment to REPAIR my roof. The letter submitted by **************************... read more
Well I don't even know how to start but basically all I'm going to say you guys are the worst company when it comes to insurance. I had you guys for several years and always on autopay never had an issue. Yesterday we got robbed at gunpoint and file a claim then get a rude rep that call me and literally just told me they've cancel my policy for non payment so I told him what he was talking about since I'm on autopay, he then told me there was nothing he could do and that I needed to call the agency who wrote my policy, after... read more
If I can give a negative rating I would. My mom had homeowners insurance and passed away. The house is in trust and I am now the legal owner. Called the broker gave the trust papers and paid two months of insurance. Set up paperless and auto-debit from my bank account. I noticed 12 days after the September payment was due my bank did not auto-debit. I called Nationwide and was told the bank rejected the payment - I made an error typing in the account number. So they canceled the coverage for being 12 days late!! The broker t... read more
We have two nationwide pet insurance plans for our dogs. A month into our plan my wife noticed a bump on one of our dogs mouth, the plan was active and we took her to the vet - 1 week later we find out it is melanoma. We go ahead and get it removed, knowing that this is on the pamphlet of covered we submit the claim and all paper work to nationwide. Nationwide sits on this for 3 months and then we hear nothing other than the run around of we are experiencing delays due to COVID (which we totally understand) the company reque... read more
The customer service is terrible the fact you all allowed this tow company to drop my car then these representatives telling me they are pass that is very insensitive. Who are training your employees? This morning **** ******* manager called me informing of some of the similar things about the salvage portion. Things went for a turn when he said I should be reaching out to agero. When I signed on to nationwide I didnt go thru agero. I didnt even know who this company was. The fact everyone throwing there hands up is mind blo... read more
Nationwide has a 1.2 star rating with 564 reviews.
Nationwide is closed now. It will open on Monday at 9:00 a.m.