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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rip off dont use them they charge you $300 plus dollars to add family members and they never explain this until u see your next **** they charged me for a whole year for a vehicle I asked them to remove I cant wait to get a new insurance company I was charged 500 last month and this month they are thieves and they will rob you blind they gave me a 900 dollar credit for the year **** from the truck and they took it all this happened in September I hope these nationwide insurance company get investigated they still your money ... read more
AMERICAN FREEDOM IS A POOR INSURANCE COMPANY RATHER YOU ARE AT FOUGHT OR NOT THEY WILL DENY YOUR CLAIM I SUGGEST TO NEVER ISE COVERAGE WITH AMERICAN FREEDOM THEY ONLY CONCERN IS TALING YOUR MONEY AND MOT REPAIRING YOUR CAR
Nationwide illegally changed the coverages on my pet insurance policy AFTER it was effective. They added exclusions that were not part of the original policy I paid for. Because of this change they were able to deny all of my claims calling them "excluded conditions". This is the most shady company I have ever dealt with and I immediately cancelled my policy with them because they are clearly scam artists. My declarations page showed "NO EXCLUSIONS" for my policy. After taking my dog in for an annual exam (AFTER my policy wa... read more
In late summer we had a terrible storm. It tore up most of our siding and did quite a bit of damage. My husband filed a claim and Nationwide sent someone out to conduct an estimate. After barely looking at the house and taking 0 pictures of the damage, my husband didnt agree with the estimate and questioned the sincerity of the damages. He then asked Nationwide to send someone else out to reevaluate. This time the company ( nationwide affiliated both times) did find damage to the roof along with siding as well, they also too... read more
Nationwide illegally obtained my on file credit card information. I have had pet insurance with Nationwide since January of 2021 via an employee sponsored program. My husband switched jobs so we called Nationwide to update his employment information in October. We also called to add a new kitten to our policy. We were informed everything went through. I received a letter from the company days after requesting they update the employment information that one of my pets policy was cancelled. I called Nationwide on November 4th,... read more
Business response:
Thank you for allowing us the opportunity to resolve this matter. We have provided you with direct contact information should you need any further assistance.
I cancel my insurance policy 30 days before the renewal date and they refuse to cancel my policy they renewed my policy after I told them not to I called 5 times and now they try stick me with a **** please help me
Horrible customer service. They will prolong and deny your claim. Very difficult to get a claim.
I have been stranded on the side of the road twice and both times the tow company that nationwide contracts with took 3 hours to arrive. If you value your life, please don't allow nationwide auto insurance to talk you into adding the tow service. Use another ************ The service is HORRIBLE!!!!
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I don't have enough space here to write it all, but all I'll say is scammers. Got into a car accident with one of their clients recently. Not only did they take forever to respond, but they are refusing to fix my car. When I say fine I just want my car, I'll take it to my mechanic myself, they're refusing to give me information about how to get my car and demanding I sign the title over to them. Two things are wrong with the car that could easily be fixed as my mechanic said the repairs might cost $200 to $300 tops. They're ... read more
Business response:
Thank you for allowing us the opportunity to resolve this matter. We have provided you with direct contact information should you need any further assistance.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 599 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.