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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
********************** ************************** Extremely disappointed. Since getting ********************** as our pet ********************** 3 years ago, it has been extremely hit and miss with getting our claims approved. I have a high maintenance French bulldog, two actually, and sadly it seems like a 50/50 chance every time I turn a claim in. Most recently, we had a 3 day ** stay as one of my dogs is a seizure pup. $4,000.00 plus dollars later, I turned in my claims to, disappointingly, have them denied in return. Tha... read more
I got in an accident with someone insured by **********************. I was sitting at a red light when this person hit me and caused $12k worth of damage to my car. They denied my claim even though it was clearly the other drivers fault. Even according to the police report. Do not ever do business with them. It took days of calling to get someone to call me back. They are rude and no help. Terrible business.
I found ********************** pet insurance through my employer's website, assumed it's a big, accredited company. However, I just realized this is a shady place because numerous problems also occurred to other pet parents. I wish I knew this earlier and choose a reputable, credible company. I bought "My pet wellness" with a premium $60+/mos. ********************** is self-claimed, please avoid it at all costs. I was never informed that the first charge being 2 months premium, I had to pay since my plan already kicked in an... read more
DO NOT GET INSURANCE WITH THESE SCAMMERS!!!! Someone hit my son in my car and TOTALED IT!! I am the primary owner and they wouldn't pay anything on my car. I provided the necessary proof that my son didn't reside with me and still NOTHING! Every month they had their payment on time and in full. Nasty and unresponsive adjusters. This company is a complete RIP OFF!!!
What a terrible company! I mean, this is 'Nationwide" which is supposed to be a big company? A company of "this size" should not have so many internal issues. I constantly have issues with billing. I set up "autopay" but if they send the bill out before the autopay takes effect, it doesn't "autopay". Then, when you go to pay online, it cancels the automatic payment. It's a conundrum and I'm amazed a company of this size has such, what seems like small issues but is a great inconvenience to the customer.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Their High & Drunk Driver Hit My Company Truck And They Did The Bare Minimum To Repair It Even After He Hit And Ran Twice With Me And I Had Catch Him To Get His Info They Did The Body Work And Did Not Repair The Mechanical Damage Done To My Truck And Won’t Even Give A Alignment Although Their Driver Hit My Wheel And Ran My Hub Bearing Right Through His passenger door and rear quarter which I’m sure is stud and lug damage as well as wheel bearing damage and motor failure and suspension issue but they decide to blame on wear &... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I used my username and password to access my nationwide annuity account. When it opened I found another account linked to it. I immediately called Nationwide and spoke to a gal who didn't seem to understand the problem. She finally saw what I was talking about. She said it had to be handed over to the resolution department and that I would hear from them within 48 hours and if not to call back. I did not hear from them so I called back. I was placed on hold and after about 6 minutes the call disconnected. No one called me ba... read more
Got pet insurance for my pet, asked if all common ailments for my pet were covered. Was told they are, bought the insurance. Pet got sick not long after, took pet to vet for treatment. Insurance was canceled due to "preexisting conditions" my pet had. It had never been to a vet before so that was impossible to know. They also said the common conditions my pet had was not covered at all. Throughout the whole process they claimed it was covered and would be processed, then in the end it was "we don't cover this, the pet had it... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Three times in just over six months they have misprocessed claims by making unjustified assumptions about things that were incorrect rather than taking any time to try to find out information (i.e. assuming a one-time prescription from 8 months ago was ongoing, assuming I had other insurance that I did not and randomly disallowing a claim for what they assumed I'd be paid by this other non-existent insurance). Just really horrible service doing everything against a customer rather than making any effort to determine facts in... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 586 reviews.
When is Nationwide open?
Nationwide is closed now. It will open at 9:00 a.m.