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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Before you purchase RV (Recreational Vehicle) Insurance from Nationwide be aware they don't have field agents for their RV policies. They review all claims via a desk agent who has no (or minimal) training or knowledge in campers. The desk agent assigned to my claim only had knowledge of "her parent's camper" and repeatedly refused to listen to *************'s certified technician's explanation of failure mode and root cause analysis as the mechanical design was different from "her parent's camper".Nationwide deployed multip... read more
Nationwide Pet Insurance is the absolute worst health insurance for pets. Unfortunately I chose this insurance when my chihuahua was a puppy and ended up stuck with it for her lifetime as a result. When she was a puppy they refused to pay for disc disease surgery because they claimed it was a pre-existing condition. They said she had an eating disorder that cause her disc disease which was ludicrous. Throughout her life they barely paid anything for her various illnesses as compared to my other dog who had Trupanion insuranc... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns
I've been with nationwide for 9 years. Zero accidents and zero claims. My vehicle was broken into and the destroyed the soft top to my jeep. Nationwide decides to replace my top with parts from a junkyard. Seriously. A salvage yard. The customer service is breathtaking its so bad. Not one person I talked to was polite, professional and you can forget about any bedside manor.Avoid at all cost.
Business response:
Thank you for bringing this matter to our attention. We have provided you with direct contact information if you would like further assistance.
After many years of consolidating our home, second home, rental property, car and umbrella insurance with Nationwide and punctually paying our premiums, they sent us a notice in April canceling our home insurance and giving us a meager three months to find a replacement. We live in the ********************** and understand that our area is classified as higher-risk for wildfires, but giving us three months to find an alternative? We consider this unprofessional and unethical, given our long-term loyalty as clients that Natio... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
My home burnt down last september, it is now almost a year later and it's just now getting rebuilt, the apartment that was arranged for me I was assaulted so ***************** and his supervisor told me even though my house is in no way of being complete and I have 2 move in 2 weeks they cant help me with a place to stay, bc the property management sees it as I am getting evicted which I'm not even the landlord had said I was the one assaulted but both sides have 2 leave he basically told me I'm on my own and gave me a budge... read more
I've had Nationwide for over a year or so and recently I moved to a different county and was totally unaware that it was going to raise my insurance premium by quite a bit. I had only been here one month in my new place and I went online to pay my new **** and it showed the previous month amount and my next month amount increase of which I never was notified. I had to call five times to try to get through to a supervisor to find out why this had changed why it was so much and I was told a resolution person would call me whic... read more
********************** ************************** Extremely disappointed. Since getting ********************** as our pet ********************** 3 years ago, it has been extremely hit and miss with getting our claims approved. I have a high maintenance French bulldog, two actually, and sadly it seems like a 50/50 chance every time I turn a claim in. Most recently, we had a 3 day ** stay as one of my dogs is a seizure pup. $4,000.00 plus dollars later, I turned in my claims to, disappointingly, have them denied in return. Tha... read more
I got in an accident with someone insured by **********************. I was sitting at a red light when this person hit me and caused $12k worth of damage to my car. They denied my claim even though it was clearly the other drivers fault. Even according to the police report. Do not ever do business with them. It took days of calling to get someone to call me back. They are rude and no help. Terrible business.
I found ********************** pet insurance through my employer's website, assumed it's a big, accredited company. However, I just realized this is a shady place because numerous problems also occurred to other pet parents. I wish I knew this earlier and choose a reputable, credible company. I bought "My pet wellness" with a premium $60+/mos. ********************** is self-claimed, please avoid it at all costs. I was never informed that the first charge being 2 months premium, I had to pay since my plan already kicked in an... read more
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 592 reviews.
When is Nationwide open?
Nationwide is closed now. It will open tomorrow at 9:00 a.m.