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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service is terrible the fact you all allowed this tow company to drop my car then these representatives telling me they are pass that is very insensitive. Who are training your employees? This morning **** ******* manager called me informing of some of the similar things about the salvage portion. Things went for a turn when he said I should be reaching out to agero. When I signed on to nationwide I didnt go thru agero. I didnt even know who this company was. The fact everyone throwing there hands up is mind blo... read more
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
I have a finished basement apartment. On 9/1/2021 sewer in that apartment started backing up. I have pictures and multiple videos showing water gushing out the toilet, sink and bathtub (I'll share them with anyone who is interested, especially media and regulators). It was an indirect result of the heavy rainfall that day in ***. I have a sewer backup policy with Nationwide and they covered the losses when an identical event occurred in 2007 which I appreciated at that time and that's why I stuck with them until now. This ti... read more
Business response:
Thank you for reaching out to us to advise of your concerns. We have recently provided you with specific contact information to further assist with this matter.
Every chance I get to complain I will until my issue is resolved. The lack of customer service for Fortune ************************** is mind blowing. Today I called to get clarification of the salvage car. The representative **** or ******* was laughing on the call. I dont know if you all these reps at home but they dont care about us. He was rude and need to be reprimanded. This company is the reason my car is total lossed because you sent out a incoherent tow driver to ********** I have well over ***** followers and Ill m... read more
Signed up for homeowners insurance through progressive and ended up with these clowns. They sent an inspector to the house, he was very nice, who pointed out a few things that needed to be addressed. The previous homeowner's were in the middle of a bathroom remodel when we bought the house. I addressed every item other than the bathroom as we are having a professional complete the project. They decided to drop us because "the bathroom wall needed repair." It didn't need repair, the remodel needed completion. They refused to ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I cancelled my insurance on the 18 of August and they went and took out $212.47 on the 23rd. Now they refuse to refund me that money.
My siblings filed a claim for a vehicle she *****, has police report provided to insurance company of incident. ************************* with nationwide called me, interrogated me, multiple times, upset me my nerves, and emotions (this was in a incident I wasn't involved in, in anyway. (again police report provided) trying to wiggle out of paying for coverage clearly provided. Nationwide js why my coverage has been with farm bureau for over a decade and I have never had any issues.
They do not care to go above and beyond for their customers but still expect to get paid. Theyll deny your claim and shut you out like youre a criminal.
Id give 0 stars if I could. Short of the long.. I canceled a renter policy and was due a refund. A month later my check still has not arrived. Come to find out the sent it to the wrong address. How? When I canceled the policy I said what address to send the refund to. My policy was issued for the address the check was suppose to go to. The billing was listed with the address the check was to go to. Yet somehow it went to my old address. Now they need to cancel that check, request, process and issue a new one. If Im lucky I m... read more
Nationwide Pet Insurance is a complete rip-off. They give criminals a bad name. They play the typical delay games of insurance companies everywhere, and then they pay pennies on the dollar if they pay at all. And their payment method is also shady. You are given a short window of time (10 days) to jump through more online hoops just to collect the pennies that they want to throw at you. You have to waste time creating new online accounts, and create profiles, and then add policy information, all to collect the measly amounts... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 592 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.