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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
it is a long story and this insurance company is the middle man through Air B&B and a homeowner called ****** Vacation Rentals. I booked a *** rental in ***** ** ion 4/15/2021 for my birthday in 8/2021. While booking the home, a prompt came up that states "I strongly urge you to purchase travel insurance'. Well since I have a 4yo and life is unpredictable and we are still in a Pandemic, I decided to purchase the travel insurance. Long story short after hearing worrisome reviews from a close friend who lived in ***** regardin... read more
Nationwide Insurance received notification of a claim being filed on July 11, 2021 for hail damage at *******************************. A contact was received on 7/13/2021 with an estimate being completed on 9/27/2021. The concern with this claim is the damage caused by Ladder Now, and we are needing to get the repairs completed at our home. After reviewing the letter dated 10/14/2021 it mentioned there was no coverage for this loss, but there was a payment to REPAIR my roof. The letter submitted by **************************... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Well I don't even know how to start but basically all I'm going to say you guys are the worst company when it comes to insurance. I had you guys for several years and always on autopay never had an issue. Yesterday we got robbed at gunpoint and file a claim then get a rude rep that call me and literally just told me they've cancel my policy for non payment so I told him what he was talking about since I'm on autopay, he then told me there was nothing he could do and that I needed to call the agency who wrote my policy, after... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
If I can give a negative rating I would. My mom had homeowners insurance and passed away. The house is in trust and I am now the legal owner. Called the broker gave the trust papers and paid two months of insurance. Set up paperless and auto-debit from my bank account. I noticed 12 days after the September payment was due my bank did not auto-debit. I called Nationwide and was told the bank rejected the payment - I made an error typing in the account number. So they canceled the coverage for being 12 days late!! The broker t... read more
We have two nationwide pet insurance plans for our dogs. A month into our plan my wife noticed a bump on one of our dogs mouth, the plan was active and we took her to the vet - 1 week later we find out it is melanoma. We go ahead and get it removed, knowing that this is on the pamphlet of covered we submit the claim and all paper work to nationwide. Nationwide sits on this for 3 months and then we hear nothing other than the run around of we are experiencing delays due to COVID (which we totally understand) the company reque... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
The customer service is terrible the fact you all allowed this tow company to drop my car then these representatives telling me they are pass that is very insensitive. Who are training your employees? This morning **** ******* manager called me informing of some of the similar things about the salvage portion. Things went for a turn when he said I should be reaching out to agero. When I signed on to nationwide I didnt go thru agero. I didnt even know who this company was. The fact everyone throwing there hands up is mind blo... read more
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
I have a finished basement apartment. On 9/1/2021 sewer in that apartment started backing up. I have pictures and multiple videos showing water gushing out the toilet, sink and bathtub (I'll share them with anyone who is interested, especially media and regulators). It was an indirect result of the heavy rainfall that day in ***. I have a sewer backup policy with Nationwide and they covered the losses when an identical event occurred in 2007 which I appreciated at that time and that's why I stuck with them until now. This ti... read more
Business response:
Thank you for reaching out to us to advise of your concerns. We have recently provided you with specific contact information to further assist with this matter.
Every chance I get to complain I will until my issue is resolved. The lack of customer service for Fortune ************************** is mind blowing. Today I called to get clarification of the salvage car. The representative **** or ******* was laughing on the call. I dont know if you all these reps at home but they dont care about us. He was rude and need to be reprimanded. This company is the reason my car is total lossed because you sent out a incoherent tow driver to ********** I have well over ***** followers and Ill m... read more
Signed up for homeowners insurance through progressive and ended up with these clowns. They sent an inspector to the house, he was very nice, who pointed out a few things that needed to be addressed. The previous homeowner's were in the middle of a bathroom remodel when we bought the house. I addressed every item other than the bathroom as we are having a professional complete the project. They decided to drop us because "the bathroom wall needed repair." It didn't need repair, the remodel needed completion. They refused to ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 597 reviews.
When is Nationwide open?
Nationwide is closed now. It will open tomorrow at 9:00 a.m.