Nationwide Energy Partners's cover image
Claimed

This profile has been claimed by the business owner or representative.

Nationwide Energy Partners

3.8

About this business

Location details

230 West St, Ste 150, Columbus, OH, 43215, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,287 reviews
Select a rating
Anthony B's profile image
Anthony B 
2 months ago

Utterly terrible, I would leave negative stars if I could for these crooks. 

Business response:

Hi *******,Thank you for allowing us to address your concerns.We want to take a moment to address your review and clear up any misunderstandings. First, any implication that NEP overcharges by billing at a rate greater than the host utilitys all-in residential rate or is in any way a scam is factually incorrect. NEP never charges at a rate exceeding the local utilitys rate for the same usage.We are unable to locate an account matching the name and ZIP code provided. As a result, we are unable to provide specific insights for... read more

Dom C's profile image
Dom C 
2 months ago

Would rate 0 stars if I could. It's an absolute shame that **** and this state allows this gang of utility pirates to exploit their ****************************** operates under deceptive, predatory, and unfair utility billing practices as well as violating the Ohio Consumer Sales Practices Act. NEP is not a public utility, yet it operates as oneproviding essential services (water, electricity, etc.) without oversight or customer protections. I believe their operations are a prime example of an unregulated utility acting aga... read more

Fred J's profile image
Fred J 
3 months ago

This company needs to be sued the rates don't add up the electric bill almost high as the rent 

Kiya C's profile image
Kiya C 
3 months ago

If I could give 0 stars I would. I moved to a new town that uses nationwide energy partners and never ever have I had an electric bill this high. I work 6 days a week. Dont use lights because I use battery powered. Leave my thermostat between ***** and for 1 person Im charged almost $300 a month. For a 1 bedroom 1 bath under 600sq feet apartment. This company is a scam and I would never recommend. 

Marvin H's profile image
Marvin H 
7 months ago

************ charges more energy per month even when we use less energy than we did the previous month 

Business response:

Thank you for allowing us to address your concerns. We value your experience as a resident of a Nationwide Energy Partners (NEP) partner community.All residences in NEP-serviced communities are billed based on the metered usage in the unit. NEP individually meters each unit to determine actual usage, using the same quality, state-of-the-art industrial smart meters deployed by the utilities. These meters are rigorously tested for accuracy before deployment and have proven highly reliable. NEP monitors and reviews meter data r... read more

Connie B's profile image
Connie B 
7 months ago

I am very upset and confused and what a scam. I work 6 days a week and is gone 11 hours a day. I do not use electricity like that, because i am afraid of the continuous rip off that is happening. The world is sad and the way this company is pimping people out of there money, shame on you, and i could not as a person whom if i where the owner of this company I would not do this to people. Sometimes i feel like i am paying extra for those who skip out on paying there bills. Its very sad and I am over this wicked so called busi... read more

Business response:

Thank you for allowing us to address your concerns. We value your experience as a resident of a Nationwide Energy Partners (NEP) partner community.NEP individually meters each unit to determine actual usage, using the same quality, state-of-the-art industrial smart meters deployed by the utilities. These meters are rigorously tested for accuracy before deployment and have proven highly reliable. NEP monitors and reviews meter data regularly to ensure veracity. Over more than 25 years of operations, we have carried out hundre... read more

Alicia B's profile image
Alicia B 
8 months ago

Not sure how this company has a A+ rating because its horrible the ridiculous prices theyre charging us for community charges outrageous for something that has nothingto do with renters. And the only reason were getting charged some of these common community charges is because the apartment complex reports it to the electric company And some of these things we dont even have the report to the company of Electric so when you really needs to look into this company the Management property people 

Business response:

Hi *****,Thank you for your review and for sharing your concerns. We understand that common area usage charges can be frustrating and appreciate the opportunity to clarify how these charges work.Common area usage charges cover the electric and/or water costs for shared-use areas in your community. Your property has chosen to divide these costs equally among all residents.NEP bills common area usage on behalf of your property. We do not determine the allocation of these charges. We recommend contacting your property managemen... read more

Joe Y's profile image
Joe Y 
11 months ago

Not sure how this company has an A+ with the bbb when they simply rip people off that live in appartments on there electric & water bills.I think a class action lawsuit should be filed. 

Lisa B's profile image
Lisa B 
11 months ago

I can't understand the usage I am charge for. I am gone 10 to 11 hours every day, don't run air conditioning during the summer and live alone. My gas, water and electric combined in a 2600 Sq foot house was less than I am paying for a 1000 Sq ft apartment. 

Frequently asked questions about Nationwide Energy Partners

How is Nationwide Energy Partners rated?

Nationwide Energy Partners has a 3.8 star rating with 1,287 reviews. 

When is Nationwide Energy Partners open?

Nationwide Energy Partners is open now. It will close at 6:00 p.m.