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Nationwide Energy Partners

3.9

About this business

Nationwide Energy Partners, NEP, is an innovative energy solutions company that partners with property owners to provide a higher level of detail and control over their electricity and/or water usage. NEP has proudly been serving multifamily property owners, managers, developers and their residents with innovative energy management solutions since 1999. Based in Columbus, Ohio, NEP partners with communities and the local host utilities to individually meter and accurately measure commodity consumption within each apartment ... read more

Location details

230 West St, Ste 150, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,224 reviews
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Joe Y's profile image
Joe Y 
a month ago

Not sure how this company has an A+ with the bbb when they simply rip people off that live in appartments on there electric & water bills.I think a class action lawsuit should be filed. 

Lisa B's profile image
Lisa B 
2 months ago

I can't understand the usage I am charge for. I am gone 10 to 11 hours every day, don't run air conditioning during the summer and live alone. My gas, water and electric combined in a 2600 Sq foot house was less than I am paying for a 1000 Sq ft apartment. 

Kylee D's profile image
Kylee D 
2 months ago

I was not informed my property was apart of a class action lawsuit involving NEP. The suit is caused from raising rates, because they own the property we rent from. My bill is $225+ for an apartment. We are gone 8+ hours a day. Wish we could go back to AEP, as it was considerably less for the same square footage. I will never EVER live anywhere that has NEP again. Paying $59 extra for fixed rates as if they aren't up charging the usage as is! 

Jessie S's profile image
Jessie S 
4 months ago

They are a scam. It should be illegal that they are even operating. Theres no way a one bedroom apartments energy bill would be $306. They need investigated!!!!!!!! 

Business response:

Hello ******, We sincerely value your experience as a resident of a Nationwide Energy Partners (NEP) partner community. We want to take a moment to address your review and clear up any misunderstandings. First, any implication that NEP overcharges by billing at a rate greater than the host utilitys all-in residential rate or is in any way a scam is factually incorrect. NEP never charges at a rate exceeding the local utilitys rate for the same usage. You can verify your rate for yourself by visiting the **********************... read more

Maria G's profile image
Maria G 
8 months ago

This company is a complete scam I moved to a cheaper apartment. The new complex uses this company and I have never seen a electric bill this expensive I have called them and they keep telling me that the readings are correct which I find hard to believe when I have had my electric off for over a month now and it’s still high. My bill is over 300.00 and they don’t offer a payment plan or nothing. I need help to get out of this company and be able to go to another one that is cheaper and not a scam 

Marie H's profile image
Marie H 
9 months ago

This company is a scam. They don't provide a service they are just a middle man between you and the power company. They charge more than the actual power company does. Why can't I do business directly with AEP? 

Business response:

Hi Marie, We genuinely value your input and experience as a resident of a Nationwide Energy Partners (NEP) partner community. Although we appreciate your frustrations at the current cost of electricity, any implication that NEP bills at a rate greater than the host utility’s all-in residential rate is incorrect. NEP is contractually obligated to never charge at a rate exceeding the local utility’s rate for the same usage. In other words, we bill at a rate that is the same or less than what AEP would have charged you for th... read more

Kimberly E's profile image
Kimberly E 
9 months ago

This company is charging egregious amounts for their electric in the New Albany Rd corridor. My bill went from $120 this time last year to almost $300 this month for the same usage and this is for a 1 bedroom, 700 sqft apartment. Others in my area with a two bedroom received a bill for $800. Absolutely ridiculous and they should be investigated by the state for scamming and taking advantage of their customers. 

karen s's profile image
karen s 
10 months ago

******** over charge where is the PUCO They need regulated now!! 

Alex B's profile image
Alex B 
10 months ago

I moved into an apartment complex that uses Nationwide Energy Partners LLC, unfortunately the apartment complex only allows this company. I'm regularly being charged $200 or more for my electric bill a month. I live alone and work nearly 12 hr days. My thermastat is never set higher than 68 degrees if it's even set at all. I don't leave anything running while I'm gone. I do my laundry once every 3 weeks. Rarely eat at home to run dishes. Im so busy I don't use my TV or have time to play a game system. Other than my TV the on... read more

Frequently asked questions about Nationwide Energy Partners

How is Nationwide Energy Partners rated?

Nationwide Energy Partners has a 3.9 star rating with 1,224 reviews. 

When is Nationwide Energy Partners open?

Nationwide Energy Partners is closed now. It will open tomorrow at 8:00 a.m.