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Nationwide Energy Partners

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About this business

Nationwide Energy Partners, NEP, is an innovative energy solutions company that partners with property owners to provide a higher level of detail and control over their electricity and/or water usage. NEP has proudly been serving multifamily property owners, managers, developers and their residents with innovative energy management solutions since 1999. Based in Columbus, Ohio, NEP partners with communities and the local host utilities to individually meter and accurately measure commodity consumption within each apartment ... read more

Location details

230 West St, Ste 150, Columbus, OH, 43215, United States

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Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
3.91,212 reviews
Byron D's profile image
Byron D 
2 months ago

I am Honestly shocked that this is legal. We are being charged DOUBLE what we would be charged with any other provider. Two adults that both work full time. We are hardly home and somehow we’re paying over $300 a month for an apartment! This is more than people with whole houses pay. 

Business response:

Thank you for taking the time to share your feedback. Please know that Nationwide Energy Partners (NEP) greatly values your feedback and experience as a resident of an NEP partner community. Electric rates have increased significantly over the past several months. It is important to understand that NEP is contractually obligated to charge at or below the host utility’s residential rate. In other words, the rates you are billed by NEP will always be at or below the rates you would have been charged if you were billed directly... read more

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Scott W 
3 months ago

I have lived in my apartment complex for a little over two years now. NEP has always been the energy (electric + water) provider. For context, I live by myself in a single bedroom unit with high ceilings, work a hybrid job, and have pretty “normal” usage of said utilities. With the above being said, during summer months when I have to turn on my a/c, my aggregate energy bill is ALWAYS over $200 a month and in the colder/winter months (no a/c and rarely turn on my heat as I am on the second floor and get good residual heat fr... read more

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Jacob F 
4 months ago

SCAM of a company was on vacation half of the month and had a 500$ energy bill for a 2 bedroom apartment which mind you is more than double my parents house where they have 3 other kids living there who all constantly play games and use energy. No customer service. no explanation for this terrible bill. No care for people who are in school and working just so they can pay their bills. Avoid this company at all costs and avoid moving into apartments that use this company. 

Business response:

Hi *****, Thank you for taking the time to express your concerns with BBB. We value your feedback and experience as a resident of a Nationwide Energy Partners (NEP) partner community. We understand your frustrations. Electric rates have increased significantly recently and this may have a profound impact on your energy bill. It is important to understand that NEP is contractually obligated to charge at or below the host utility’s residential rates, and we take this obligation very seriously. If you reside in an area where th... read more

Morgan H.'s profile image
Morgan H. 
on Birdeye

4 months ago

This company is used by the management company for my apartment. Moved in three months ago and got my first electric bill yesterday, which was over $350 because they waited so long to bill me. Called to see if I could push the bill due date back by a few days until after I got my next paycheck but they were unwilling to help. 

Kimberly B's profile image
Kimberly B 
5 months ago

It should be illegal to charge people for paying a bill! I already pay $50 a month in “customer fees” before we even get to my actual usage. There is a reason these kinds of “middleman” companies are illegal in so many other states. Extreme corporate greed & billing deception!!! Burn in HELL, trash!! 

G's profile image
on Birdeye

7 months ago

This company is straight up stealing from people. Shady company, shady prices, shady business. Their rates are outrageous and their meter reading reports are only partial. My apartment complex signed a contract with them and now we’re locked in and I now have a $200 bill for a 1 bed 1 bath when it previously was only $70-$80 at the most. I am straight up not having a good time. They honestly deserve 0 stars. :( 

kelvin s's profile image
kelvin s 
7 months ago

this is a scam their non-professional and a liars any gouging with the billing we can fall in my case you dont rent at an apartment complex don’t lease at ******** **** ******in Euclid, Ohio to 5400 Euclid Ave.* 

Jewel H's profile image
Jewel H 
8 months ago

I personally had no problems with the company except when I paid off an outstanding balance they told me that they would remove it off my credit report. I paid the bill on 05/13/2022, and it's still on my credit report stating unpaid. I need this took off my credit report. Thanks, 

Vada N's profile image
Vada N 
8 months ago

Horrible business!!!! $200+ for electricity for a 1 bedroom townhouse. I live alone and work Monday - Friday. I feel this business is borderline robbery.* 

Frequently asked questions about Nationwide Energy Partners

How is Nationwide Energy Partners rated?

Nationwide Energy Partners has a 3.9 star rating with 1,212 reviews. 

When is Nationwide Energy Partners open?

Nationwide Energy Partners is closed now. It will open on Monday at 8:00 a.m.