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Nationwide Energy Partners
- Home Services
- Columbus, OH
About this business
Nationwide Energy Partners, NEP, is an innovative energy solutions company that partners with property owners to provide a higher level of detail and control over their electricity and/or water usage. NEP has proudly been serving multifamily property owners, managers, developers and their residents with innovative energy management solutions since 1999. Based in Columbus, Ohio, NEP partners with communities and the local host utilities to individually meter and accurately measure commodity consumption within each apartment ... read more
Location details
230 West St, Ste 150, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
************ charges more energy per month even when we use less energy than we did the previous month
Business response:
Thank you for allowing us to address your concerns. We value your experience as a resident of a Nationwide Energy Partners (NEP) partner community.All residences in NEP-serviced communities are billed based on the metered usage in the unit. NEP individually meters each unit to determine actual usage, using the same quality, state-of-the-art industrial smart meters deployed by the utilities. These meters are rigorously tested for accuracy before deployment and have proven highly reliable. NEP monitors and reviews meter data r... read more
I am very upset and confused and what a scam. I work 6 days a week and is gone 11 hours a day. I do not use electricity like that, because i am afraid of the continuous rip off that is happening. The world is sad and the way this company is pimping people out of there money, shame on you, and i could not as a person whom if i where the owner of this company I would not do this to people. Sometimes i feel like i am paying extra for those who skip out on paying there bills. Its very sad and I am over this wicked so called busi... read more
Business response:
Thank you for allowing us to address your concerns. We value your experience as a resident of a Nationwide Energy Partners (NEP) partner community.NEP individually meters each unit to determine actual usage, using the same quality, state-of-the-art industrial smart meters deployed by the utilities. These meters are rigorously tested for accuracy before deployment and have proven highly reliable. NEP monitors and reviews meter data regularly to ensure veracity. Over more than 25 years of operations, we have carried out hundre... read more
Not sure how this company has a A+ rating because its horrible the ridiculous prices theyre charging us for community charges outrageous for something that has nothingto do with renters. And the only reason were getting charged some of these common community charges is because the apartment complex reports it to the electric company And some of these things we dont even have the report to the company of Electric so when you really needs to look into this company the Management property people
Business response:
Hi *****,Thank you for your review and for sharing your concerns. We understand that common area usage charges can be frustrating and appreciate the opportunity to clarify how these charges work.Common area usage charges cover the electric and/or water costs for shared-use areas in your community. Your property has chosen to divide these costs equally among all residents.NEP bills common area usage on behalf of your property. We do not determine the allocation of these charges. We recommend contacting your property managemen... read more
Not sure how this company has an A+ with the bbb when they simply rip people off that live in appartments on there electric & water bills.I think a class action lawsuit should be filed.
I can't understand the usage I am charge for. I am gone 10 to 11 hours every day, don't run air conditioning during the summer and live alone. My gas, water and electric combined in a 2600 Sq foot house was less than I am paying for a 1000 Sq ft apartment.
I was not informed my property was apart of a class action lawsuit involving NEP. The suit is caused from raising rates, because they own the property we rent from. My bill is $225+ for an apartment. We are gone 8+ hours a day. Wish we could go back to AEP, as it was considerably less for the same square footage. I will never EVER live anywhere that has NEP again. Paying $59 extra for fixed rates as if they aren't up charging the usage as is!
They are a scam. It should be illegal that they are even operating. Theres no way a one bedroom apartments energy bill would be $306. They need investigated!!!!!!!!
Business response:
Hello ******, We sincerely value your experience as a resident of a Nationwide Energy Partners (NEP) partner community. We want to take a moment to address your review and clear up any misunderstandings. First, any implication that NEP overcharges by billing at a rate greater than the host utilitys all-in residential rate or is in any way a scam is factually incorrect. NEP never charges at a rate exceeding the local utilitys rate for the same usage. You can verify your rate for yourself by visiting the **********************... read more
This company is a complete scam I moved to a cheaper apartment. The new complex uses this company and I have never seen a electric bill this expensive I have called them and they keep telling me that the readings are correct which I find hard to believe when I have had my electric off for over a month now and it’s still high. My bill is over 300.00 and they don’t offer a payment plan or nothing. I need help to get out of this company and be able to go to another one that is cheaper and not a scam
This company is a scam. They don't provide a service they are just a middle man between you and the power company. They charge more than the actual power company does. Why can't I do business directly with AEP?
Business response:
Hi Marie, We genuinely value your input and experience as a resident of a Nationwide Energy Partners (NEP) partner community. Although we appreciate your frustrations at the current cost of electricity, any implication that NEP bills at a rate greater than the host utility’s all-in residential rate is incorrect. NEP is contractually obligated to never charge at a rate exceeding the local utility’s rate for the same usage. In other words, we bill at a rate that is the same or less than what AEP would have charged you for th... read more
Frequently asked questions about Nationwide Energy Partners
How is Nationwide Energy Partners rated?
Nationwide Energy Partners has a 3.9 star rating with 1,229 reviews.
When is Nationwide Energy Partners open?
Nationwide Energy Partners is closed now. It will open tomorrow at 8:00 a.m.