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Nationwide Energy Partners
- Home Services
- Columbus, OH
About this business
Location details
230 West St, Ste 150, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a NEP customer I'm pleased to say the representatives are pleasant and professional. One representative in particular Johnna goes the extra mile and truly is a good example of how to administrate good customer service
Business response:
Thank you very much for taking the time to give us some great feedback. So glad you've had great experiences with our team!
I have been a long term customer of Nationwide Energy Partners, LLC for quite a number of years and I will honestly say to their staff, A JOD WELL DONE. THESE Customer Reps are the most courteous and professional people you would dream to meet. I will strongly recommend their services to any prospective clients or within the organization. Great Staff like MS. JOHNNA &, MS ANGEL HAVE BEEN TERRIFIC, VERY RECEPTIVE TO CUSTOMERS AND SHOW THEIR ABLITY TO LISTEN, MAKE PROFESSIONAL RESOLUTIONS TO ASSSIT CUSTOMER ,WITH EXCEPTIONAL L... read more
Business response:
Thank you for your very kind words, Dr. *****! We always enjoy speaking with you as well!! Have a great day!
I have read nothing and heard nothing but bad things about NEP, yet that is all you ever read on reviews about companies anymore. But I never once experienced any negative things about them. I moved into a 2 bedroom townhouse (2 stories with 1,400 square feet) and we were told that our utilities would run about $250 a month for 2 people. We thought that was high but we would deal. After getting our first bill, which was about $150 and the tempature was in the high 90s with 100% humidity, we were thinking that they didn't cal... read more
Business response:
Thank you very much for taking the time to provide us feedback on your experience with our team and our company! I'm glad we have exceeded your expectations. Have a great day!
I have been an Nationwide customer for a while now over the time I have gotten spoiled,I won't talk to anyone but this wonderful women that make me feel like my situation is the only one that matters,She caring ,patience, And ALWAYS TRYING to figure out a way to make my life that much easier,Ms.Johnna u Rock Nationwide is blessed to have u Thanks For all you do!!
Business response:
Thank you for sharing your experience with Johnna. I am so glad you continue to have great experiences with our team!
Very fast, courteous, thoughtful and helpful replies to my emails!
Business response:
Thank you very much for your feedback! We are continuously striving to improve our resident experience and we appreciate the kind words.
I have currently moved and now have NEP as my utility provider and so far so good. Customer service helped me right away and took care of my concern that day.
Business response:
Thank you for your feedback! We look forward to assisting you in any way we can in the future.
Johnna is a awesome worker and she is so helpful and kinda. Everyone at NEP is always so helpfully and kind . Never have had any issues with them working with my family in trying to get my bill paid and making arrangements. This company is awesome .
Business response:
Thank you very much for your feedback on ******. We are definitely lucky to have her on our team. Please let us know if there is anything we can do to assist you in the future.
I called to discuss my bill. Whitney is the customer service rep who helped me understand my bill. She was very courteous and knowledgeable.
Business response:
Thank you for your feedback on ********. I'm so glad she was able to help you in understanding your bill. We are here for you, so feel free to call any time!
I have just had one instance of dealing with their resident support team so far and they had exceptional service. I like the fact that I was able to do everything over email, they gave me clear instructions on how to waive the deposit. And once I followed everything, I asked them to verify, and boom they were able to do everything instantly. No calls involved, no confusion, and no hassle! I have just had one bill generated, I do feel that their rates could be a bit higher than what I am used to paying, but that's for later!
Frequently asked questions about Nationwide Energy Partners
How is Nationwide Energy Partners rated?
Nationwide Energy Partners has a 3.8 star rating with 1,291 reviews.
When is Nationwide Energy Partners open?
Nationwide Energy Partners is closed now. It will open at 8:00 a.m.