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Nationwide Energy Partners

3.9
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About this business

Nationwide Energy Partners, NEP, is an innovative energy solutions company that partners with property owners to provide a higher level of detail and control over their electricity and/or water usage. NEP has proudly been serving multifamily property owners, managers, developers and their residents with innovative energy management solutions since 1999. Based in Columbus, Ohio, NEP partners with communities and the local host utilities to individually meter and accurately measure commodity consumption within each apartment ... read more

Location details

230 West St, Ste 150, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,215 reviews
5
763
4
132
3
37
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Lauren T's profile image
Lauren T 
a year ago

Completely unreliable service. They will cut power to your entire neighborhood on a 90 degree day. They will cut your power at 2 am on a clear crisp 50 degree night. You get hung up on multiple times before anyone will answer your call - and good luck calling after 6 pm. If you do get ahold of someone, they are absolutely useless and tell you it should be back on within 4 hours. The website will say there's no outages when there are hours-long outages. They overcharge you. There's no rhyme or reason for the way this company ... read more

Simone P's profile image
Simone P 
a year ago

This company charges extreme amounts each month for electricity. There is no way a 2 bedroom apartment is 300 dollars a month for electric. And they are weaseling their way into more apartment complexes. When prices are at their highest for everything NEP is charging most people in my complex 400 a month for electric. Since when has electricity ever been that high. Its disgusting. My wife and I are trying our best to get away from NEP for good so we do not have to deal with the gouging anymore. 

Jennifer P's profile image
Jennifer P 
a year ago

Ridiculous charges even when I had plastic on windows and sliding door. Kept heat to 66 and AC to 77 and bills were still so high. And mine always showed way above use for electric compared to others but it was just me and I was gone 7-7 for work. I keep lights off and dont do that much laundry and a shower a day. Cannot for the life of me figure out this scam. 

Lauren's profile image
Lauren 
on Birdeye

a year ago

The only reason we have this service is because it's required by our apartment. Expect weekly blackouts from this company, especially when it's 80 degrees and sunny. You can never get any updates on outages. My electricity has gone off FOUR TIMES IN THE PAST 13 HOURS. There is no rain, wind, or inclement weather. It's the most beautiful day of the year so far. And yet, I have hundreds of dollars of food in my apartment spoiling because they can't keep their service connected at 11:00 am on a Thursday in the sunshine. This co... read more

Business response:

Nationwide Energy Partners, (NEP) values and appreciates resident feedback regarding the quality of the services we provide on behalf of our partner property owners/associations. We would like to discuss your concerns and see how we can assist you with your bill. Please contact us via phone 614.918.2031 or you can email your account information to residentsupport@nationwideenergypartners.com. Thank you and have a great day. 

April M.'s profile image
April M. 
on Birdeye

a year ago

Scam. I haven’t had anything on and my bill is the exact same $242.00. For a one bdrm. I have not even been here. Guys if you get an apartment and the company is NEP LEAVE! DO NOT SIGN A LEASE! My bill hasn't ever been lower than $240 one bdrm 700sqft. I’m at my moms half the month and work the other time. I am the only occupant. Very frustrating and disappointing. Please stop my service 1 April. I move the 8th I will work in the dark.  

Business response:

Nationwide Energy Partners, (NEP) values and appreciates resident feedback regarding the quality of the services we provide on behalf of our partner property owners/associations. We would like to discuss your concerns and see how we can assist you with your bill.Please contact us via phone 614.918.2031 or you can email your account information to residentsupport@nationwideenergypartners.com. Thank you and have a great day.  

Carol J.'s profile image
Carol J. 
on Birdeye

2 years ago

Worst scamming company I’ve ever come across. I live in a 2 bedroom townhome where my partner and I are gone all day for work and our bill was $570. It went from high 300s to high 500s. Customer service does not have explanations as to why the prices are significantly high! I’ll do everything in my power to expose all apartments affiliated with this company  

April M.'s profile image
April M. 
on Birdeye

2 years ago

I am reporting this company to Congress! It is worse than the IRS.  

Dina F's profile image
Dina F 
2 years ago

Not even worth 1 star. NEP is absolutely ridiculous and is a complete scam. What's great about these insanely marked up bills is even with (2) power outages in the month of February; one being about 2.5 hrs and the other pretty close to 5 hours - my **** won't be any less and reflect the significant lower usage. They are not a utility. They do not supply electricity. They are just submetering and marking up the cost because they can. Because the great ************* allows it. Do not move into any community that uses NEP unde... read more

Business response:

Nationwide Energy Partners ("NEP") genuinely values and appreciates resident feedback. Thank you, ****, for the opportunity to respond to your concerns. First, NEP is a legitimate, trusted business providing valuable services to both our clients and the communities we serve and to suggest otherwise is simply untrue. As your community's agent, NEP does not "**** up" bills. For all residents at the communities we serve, the electric charge shown on the monthly statement is calculated by taking the amount of electricity used in... read more

Drew S's profile image
Drew S 
2 years ago

The worst we being charged for utilities for months we don't Even live their anymore no way could we use utilities when we're not living their. Stay away from this company nationwide should be sued a million times till they stop this fraud bs 

Frequently asked questions about Nationwide Energy Partners

How is Nationwide Energy Partners rated?

Nationwide Energy Partners has a 3.9 star rating with 1,215 reviews. 

When is Nationwide Energy Partners open?

Nationwide Energy Partners is closed now. It will open on Monday at 8:00 a.m.