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230 West St, Ste 150, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When is the government going to step in and do their job for once, protect the citizens!!! I just got my January bill for almost 500$...... problem is... I was in ******** the entire month for work and set the thermostat at 60. no water usage, no sewer usage, heat set to 60... 500$..? KIDDING ME!!?Disgusting
SCAM!! SCAM!! SCAM I repeat NEP is nothing but a SCAMMERS. I just moved into this new apartment called *************, the 19 of December by January 5th I received a $137 dollars bill from them and by that time my apartment was completely empty no tv and nothing. I didnt even cooked those 2 weeks and I work a 12 hours shift which means Im barely home. When Im away my heat set at 55 and when Im at home 65 I barely turn my light on cause I tried not to use a lot of electricity, now tell me why NEP send me a $289 bill for a 2 be... read more
Business response:
Hi *********** Thank you for allowing us to address your concerns. We value your experience as a resident of a Nationwide Energy Partners (NEP) partner community. Any implication that NEP intentionally bills residents at a rate that exceeds the host utilitys all-in residential rate for the same amount of usage is incorrect. Unlike the host electric company, which only bills for your units electricity usage, NEP provides a unified bill that covers multiple services at your communitys requestincluding electricity, water, and s... read more
Not sure why I just moved into my 715 sq foot apartment, and my bill is $258? Im not home all day. I requested an electrician come and view the meters, but have yet to hear a reply. So I will take matters into my own hands and get a paid electrician to come and report its findings along with my attorney. At this point, with all the negative compliant, how is this energy supplier even still relevant or in service? Ive never had this astronomical bill for a single person with PECO. How can I get **** back and drop this supplie... read more
Submetering companies are scams and need further regulated like public utility companies. I'm aware of a push in the Ohio legislature making such a reality, but just this past month of billing is showing the need for a stronger push. These companies raise consumers bills, sometimes more than 2x than a few years before- then blame the consumer for the higher cost by telling them to monitor their electricity usage despite no discernible change in usage. These ghouls try pry every ***** they can from people and have nobody to a... read more
This company practices are utterly wrong; I continue to get charge for electricity for an apartment I no longer live in. I received a "final bill" letter from them and continue to get charged for two (2) months so far - when I try to access my account it says that my email has no account associated with it.
Business response:
Hi ********,Thank you for giving us the opportunity to address your concerns. We value your experience as a former resident of a Nationwide Energy Partners (NEP) partner community. We show that you vacated the unit on September 1, 2025. Your final bill, issued on September 9, 2025, included charges for your usage from August 4 through September 1, 2025. You paid the balance on September 23, 2025, but the payment was reversedby your financial institutionon September 29, 2025.Although it may appear that youve been billed for y... read more
Utterly terrible, I would leave negative stars if I could for these crooks.
Business response:
Hi *******,Thank you for allowing us to address your concerns.We want to take a moment to address your review and clear up any misunderstandings. First, any implication that NEP overcharges by billing at a rate greater than the host utilitys all-in residential rate or is in any way a scam is factually incorrect. NEP never charges at a rate exceeding the local utilitys rate for the same usage.We are unable to locate an account matching the name and ZIP code provided. As a result, we are unable to provide specific insights for... read more
Would rate 0 stars if I could. It's an absolute shame that **** and this state allows this gang of utility pirates to exploit their ****************************** operates under deceptive, predatory, and unfair utility billing practices as well as violating the Ohio Consumer Sales Practices Act. NEP is not a public utility, yet it operates as oneproviding essential services (water, electricity, etc.) without oversight or customer protections. I believe their operations are a prime example of an unregulated utility acting aga... read more
This company needs to be sued the rates don't add up the electric bill almost high as the rent
If I could give 0 stars I would. I moved to a new town that uses nationwide energy partners and never ever have I had an electric bill this high. I work 6 days a week. Dont use lights because I use battery powered. Leave my thermostat between ***** and for 1 person Im charged almost $300 a month. For a 1 bedroom 1 bath under 600sq feet apartment. This company is a scam and I would never recommend.
Nationwide Energy Partners has a 3.7 star rating with 1,303 reviews.
Nationwide Energy Partners is closed now. It will open at 8:00 a.m.