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Nationwide Energy Partners

3.9
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About this business

Nationwide Energy Partners, NEP, is an innovative energy solutions company that partners with property owners to provide a higher level of detail and control over their electricity and/or water usage. NEP has proudly been serving multifamily property owners, managers, developers and their residents with innovative energy management solutions since 1999. Based in Columbus, Ohio, NEP partners with communities and the local host utilities to individually meter and accurately measure commodity consumption within each apartment ... read more

Location details

230 West St, Ste 150, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,215 reviews
5
763
4
132
3
37
2
20
1
263
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kelvin s's profile image
kelvin s 
10 months ago

this is a scam their non-professional and a liars any gouging with the billing we can fall in my case you dont rent at an apartment complex don’t lease at ******** **** ******in Euclid, Ohio to 5400 Euclid Ave.* 

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Jewel H 
10 months ago

I personally had no problems with the company except when I paid off an outstanding balance they told me that they would remove it off my credit report. I paid the bill on 05/13/2022, and it's still on my credit report stating unpaid. I need this took off my credit report. Thanks, 

Vada N's profile image
Vada N 
10 months ago

Horrible business!!!! $200+ for electricity for a 1 bedroom townhouse. I live alone and work Monday - Friday. I feel this business is borderline robbery.* 

Karla M's profile image
Karla M 
a year ago

Absolutely horrible company. Our complex uses this company for water. We had set it on auto pay and it didn’t even work, left us with a giant bill. We set up a payment plan that was again not enabled, added even more to the bill. We received a eviction threat from our complex stating that we had 10 days to resolved after ANOTHER FAILED PAYMENT PLAN. Their autopay never works and now it’s causing issues. All our other utilities are on auto pay and have had zero issues except for this horrible company. Their payment systems ar... read more

Jennifer P.'s profile image
Jennifer P. 
on Birdeye

a year ago

They clearly have a huge markup on electric and water since they have no “fees.” No matter how much weatherproofing Or conservation I do, , the bills are so high. I downsized apartments and price is the same. None of it makes sense. How is this legal? Thinking about contacting 6 on your side .  

Nunya B's profile image
Nunya B 
a year ago

Absolutely disgusting business practices. My building switched from AEP to NEP and the rates have skyrocketed. On top of that, NEP also charges a $10 "customer charge" each month AND a transaction fee to pay your bill by credit card. As if that wasn't enough, my building has had frequent power outages since switching to NEP that last for hours at a time. NEP provides no updates on these outages aside from listing limited information on their website. When I called to report the latest outage, the customer service rep attempt... read more

Monice M's profile image
Monice M 
a year ago

This company is definitely over charging , the cost is not what's being used- there is no way that I go from paying 130 a month to almost $300. The worst thing about it is the leasing company dose not allow for the tenants to decide a different provider. NATIONWIDE ENERGY PARTNERS is the worst!!!!!! 

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Ashley D 
a year ago

Nationwide Energy Partners is inhumane and unethical. I reached out to make a payment arrangement with the promise pay off my account balance in 5 days. My case was escalated to a supervisor, and I was instructed that I would receive a call with 24-48 hours . I did not receive the call, so I called again. The agent escalated the case again. I explain that I have a 2 month and a 2 year old child, and that going without electricity would be devastating. They cut off my electricity anyways. I called again, and they said “no” ag... read more

jennifer p.'s profile image
jennifer p. 
on Birdeye

a year ago

Terrible utility company. If my complex didn’t t mandate using them I would have left a this company a long time ago! Outages are just as redic as their rates and their customer service. Someone should really look into the shadiness of this company!  

Frequently asked questions about Nationwide Energy Partners

How is Nationwide Energy Partners rated?

Nationwide Energy Partners has a 3.9 star rating with 1,215 reviews. 

When is Nationwide Energy Partners open?

Nationwide Energy Partners is closed now. It will open on Tuesday at 8:00 a.m.