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Oilstop Drive Thru Oil Change

4.3

About this business

Welcome to Oilstop Oil Change “We will serve people with excellence, humbly, with a servant’s heart.” Hospitality. Competence. Smiles. It all comes together at Oilstop. Each of our locations provide excellent service, at a great value. Use our website to find out more about our company, including our locations, specials, 33-point service + oil change and more. 

Location details

2190 Cleveland Ave, Santa Rosa, CA, 95401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.31,019 reviews
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Chris C.'s profile image
Chris C. 
rating
8 years ago

These are hard working people that I think are doing a good to great job. For some reason I can't get out of here for the lower cost listed on the board even when there doing the drain and fill service. My suggestion is to print there coupon here on yelp. My average for my Toyota pickup is 78$. 

fatt m.'s profile image
fatt m. 
rating
8 years ago

It took almost an hour but that's ok they were able to get my oil change done quickly it was more waiting for them to finish other cars in front. Overall it was good. 

Katie S.'s profile image
Katie S. 
rating
8 years ago

So slow! Been stuck in line waiting over 45mins and still not done! They need to figure out a way to move this process along quicker. There's no leaving once you pull in you are literary stuck! 

Lynn N.'s profile image
Lynn N. 
rating
8 years ago

Worst experience EVER!!! I've been here for an hour and 15 minutes and they have not even started on my car. And there were only two cars in front of me. I hate this place and I'm trapped here!! LOL NEVER A G A I N!!!! 

j. r.'s profile image
j. r. 
rating
8 years ago

When I rolled in here forty minutes ago, there were four cars in front of me. We moved forward one car after 5 minutes. They came and told me 45 to 60 minute wait. But I'm still sitting here waiting behind three cars... a different guy just came and said it would be about an hour. They opened a new line and filled it with cars that have been waiting less time than I have. The manager came out and said the delay was due to staff incompetence in servicing an audi. A different greeter said it was due to the audi driver buying s... read more

Shay I.'s profile image
Shay I. 
rating
8 years ago

My visit started off with a 30 minute wait. Service took over an hour and they didn't complete the 33 point check even though the items they skipped were marked complete such as lubricating the locks and hinges (they only did one door), cleaning the windshield and rear window(they didn't clean the windshield), battery acid levels and terminal checks were not done even when I expressed concern about my battery. They sold me a bunch of extras including fuel system cleaner. They swiped my card for $198 and told me to go. As I d... read more

Tim S.'s profile image
Tim S. 
rating
8 years ago

10/22/16 had my Fiat500 in for service.. the guy(s) that helped me were amazing!!! Always a happy customer when there.... they listen and have the right answers and don't push products if you don't want them!!! A repeat customer.... 

E G.'s profile image
E G. 
rating
9 years ago

Carlos and crew were awesome. I've been going to all of the different oil stop locations and have never had a bad experience. Every business should take lessons in customer service from this business. I highly recommend using them for your auto service needs. 

Jonathan K.'s profile image
Jonathan K. 
rating
9 years ago

They absolutely will take advantage of you if you don't know much about cars. I went here for a little while because I was a new car owner and didn't know better. A friend recommended the place a long time ago because he said the owner was upstanding. Maybe so but not this location at the very least. My last oil change here was over 100. Just a regular oil change. Do your research and look around. You will find that basically every other place around is cheaper and many don't have the two hour waits I've had here with only 3... read more

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.3 star rating with 1,019 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open on Monday at 8:00 a.m.