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2190 Cleveland Ave, Santa Rosa, CA, 95401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went here to get my oil changed and was originally super impressed! All of the employees were super helpful and seemed honest with their suggestions for what maintenance was and was not needed at the time. However, when they offered to adjust my tire pressure they didn't seem like they really knew what they were doing. My tires seemed fine already and there was no alert to adjust it, but I was swayed into doing it anyways. It turned out my gut feeling was right, because my low tire pressure alert immediately went off after... read more
Absolute joke. Staff are unprofessional kids. I drive a classic and use my own oil -these guys want 50.00 for an oil change even when you bring your own oil and filter. Avoid. Go to Midas.
SAVE YOUR MONEY AND TIME Let me start off as I shouldn't have been a cheap ass and took my car here. If you have a Mercedes or any type of car you appreciate take it to the dealership. And this place is not cheap by the way. So I'll begin with the bad part. This place dinged the inside of my back passenger door, By opening it to lube my door locks which I had no idea oil stops ever did that. I tried to call they sent me to the manager the manager denied anything to do with it and told me to come in and we will talk about it... read more
What a joy these young men were! Pulled in early Saturday morning and was greeted by a smiling friendly guy who immediately offered drinks. They proceeded to ask a couple questions, placed towels around my car to protect it and then got right to work. Extremely professional staff and did I already say so friendly? Will definitely make this my go to for oil changes in the future.
Very disappointing to come into get my car washed and when paying for it be confronted with a very loud and clear " would you like to add something extra for the guys today???" How rude As if the customer is to "tip first" then ....they decide how it will get detailed ? If this is their new policy I'm done coming here'!!! Moreover a wash & wax at $99.00 at least deserves a "walk around before I'm arbitrarily being asked to tip as it's been explained to me....
Horrible service, took the car there for an oil change and was in a line with two cars in front of me, the service guy asked me to move over and I ended up with 4 cars in front of me and then someone pulled into my old spot. The person who arrived after me was in and out well before me. I was there almost 2 hours and they had been there for about 40 minutes! WILL NOT BE BACK EVER!!!!
Don't appreciate bad service then being lied to. Had them change my oil today and when i got home i looked underneath and saw it was leaking. Took it to the oil stop in Rohnert Park to have them check it out and the gentleman told me the oil filter was loose. He asked me if id like him to tighten it up and of course i said that would be awesome. Five minutes later he came back and asked if i was just at their other shop getting my oil changed and i told him i was just there half an hour prior. Comes back a few minutes later ... read more
I have been getting my car's oil changed at Oilstop for years. I like the fact they show you what your manufacturer recommends (type of oil, time between oil changes, etc.), and it's up to me to say "yes" or "no" to that recommendation. While they may be a bit more pricey than others, at least you know you're getting a professional job done by people who are trained to advise you what should be done, not try and give you a hard sell on what they "think" should be done.
Isn't it interesting my first review is missing!! Bottom line, had some repair work done on the smog control system. We were charged over $500 on a job that should have cost half that. The "mechanic" lied to us! You have been warned!
Business response:
Don, We are certainly sorry that your recent service experience was so less than excellent. Please send your contact information to us at guestservices@oilstopinc…, as we would like to make this right for you.
Oilstop Drive Thru Oil Change has a 4.3 star rating with 1,064 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.