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Oilstop Drive Thru Oil Change

4.3

About this business

Location details

2190 Cleveland Ave, Santa Rosa, CA, 95401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.31,069 reviews
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Christine R.'s profile image
Christine R. 
rating
10 years ago

Quite impressed with their excellent service and no pressure to buy. Overall, an enjoyable experience without getting out of the car, especially with the kids. When I'm in the South Bay, I go to my favorite place in Palo Alto (Nine Minute Oil Change); although, they don't offer a free car wash. This place has one in Rohnert Park, and also offers $10 off your next visit. I'm happy to know there's a reliable place to get my oil changed in the North Bay with free beverages, top-offs & WiFi. The service coordinator Jairo Monroy... read more

Justine M.'s profile image
Justine M. 
rating
10 years ago

Maddening experience. I have been here once before and recalled that they kept knocking on my window (you are not allowed to leave your car) to ask me questions about add ons and show me oil levels, etc... I had some work to finish so I kindly asked the gentleman to ask me everything up front and please don't do that knocking on my window thing. He agreed. He knocked on my window to show me my oil level, I again kindly said "you really don't need to show me these things, please just do the oil change and don't disturb me." T... read more

Denise A.'s profile image
Denise A. 
rating
10 years ago

We had our oil changed on our 2005 Jeep at this location at a cost of 60+ dollars and soon after the skid guard which was removed by Oilstop tech, was rattling and took it to our mechanic who found the four mounting bolts were left loose and could have resulted in major damage or serious injury. I cannot recommend this site for any service. After I called Carlos the manager of this site he offered our money back for the oil change. He was eager to make things right and very apologetic. 

Nick S.'s profile image
Nick S. 
rating
10 years ago

Let me begin by saying this business is absolutely TERRIBLE and UNPROFESSIONAL. I came by for a simple oil change the other week, and the instant I pulled out of the Oilstop, I noticed my power steering wasn't working, my airconditioner did not work, and suddenly my battery light came on and my car battery was dying. I later found out from a mechanic that the vehicle's serpentine belt had been tampered with and removed, causing colossal damage to the water pump. I told the attendant who assisted me, and he argued by saying "... read more

Grant B.'s profile image
Grant B. 
rating
10 years ago

I just left this place after sitting for over an hour watching two cars that showed up after me get serviced now I'm going to be late for work and I will never use this place again. Congratulations oil stop you just lost a customer. 

Julie T.'s profile image
Julie T. 
rating
10 years ago

Excellent service, very polite and efficient! I will definitely go back and recommend it to my friends! 

Jason K.'s profile image
Jason K. 
rating
10 years ago

A lot of bad reviews on here. I can't justify giving a bad review for someone doing their job. It's just how life in sales work. They are friendly, and if you say no its not like they make you buy. Just so no folks. Hey, they do all the work, get air in the tires and a window wash. 

Brian N.'s profile image
Brian N. 
rating
10 years ago

Nice employees and polite. A bit expensive but they check 33 points. My heater/air conditioner filter was filthy so I changed it at their recommendation. Well worth it as it works much better now. 

Joe M.'s profile image
Joe M. 
rating
10 years ago

I appreciate the friendliness and courtesy of the staff here. I've used them many times on both my vehicles and they are thorough but not pushy. Great place to get regular car services done right. Go early the lines can be long! 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.3 star rating with 1,069 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.