Oilstop Drive Thru Oil Change's cover image

This profile has been claimed by the business owner or representative.

Oilstop Drive Thru Oil Change

4.3

About this business

Location details

2190 Cleveland Ave, Santa Rosa, CA, 95401, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.31,080 reviews
Select a rating
Daryl M.'s profile image
Daryl M. 
rating
a year ago

dont know if its new people her but i wasnt offered a complimentary drink and im under the suspicion its because im "black" i watched the guy hand the guy behind me a drink who just arrived were as i was never offered as i have been previously dont think i will come back! 

Business response:

Hi Daryl, we apologize on that you were not offered a beverage. We looked in our system, but don't see any guests with your name who recently visited. Can you please email us at guestservices@oilstopinc.com, so we can get more information about your visit? We appreciate the feedback. 

L M.'s profile image
L M. 
rating
a year ago

Super impressed by this team--quality, courtesy, and it was super fast. I had second thoughts when I saw the rating but so glad I looked past the older reviews...I'll be back! :) 

Mali-Nelson O.'s profile image
Mali-Nelson O. 
rating
2 years ago

Great spot to get your oil changed. Sit conveniently in your car while they provide an all around full service on your vehicle. You'll be offered a complimentary drink at the beginning of your visit, while the maintenance techs underneath the vehicle changes the oil, the techs up above cleans both your rearview and window shield. They also check your tire pressure to ensure its at the recommended factory setting. Smooth painless experience. Watch out for coupons in the mail. Save an additional $20 off your service. We won't ... read more

Jon S.'s profile image
Jon S. 
rating
2 years ago

This feels weird to say, but I enjoyed getting my oil changed today. Christian, Miguel, and Pascual (plus others) helped me and everyone was so professional and friendly. I could tell by the way they were interacting with one another (friendly, polite, joking around a little) they were relaxed and happy to do their jobs, which indicates to me they are being treated well by the employer, and I value shopping in places that treat the workers well. Yes it was a little slow as others have mentioned, but it takes time to drain th... read more

Monica G.'s profile image
Monica G. 
rating
2 years ago

Lucas and Freddy were great! Showed and explained everything they were doing, super helpful! Will definitely be back! 

Danny K.'s profile image
Danny K. 
rating
2 years ago

I came in last minute and was greeted by a friendly young man named Christian who provided excellent service along with Roberto. Both employees were exceptionally knowledgable and ready to answer and ask helpful questions. Roberto got me a nice cold FREE can of Coke which was unexpected and much appreciated. I have a hoarder's car that is absolutely filthy yet these two workers were kind and delivered above and beyond services. I am very satisfied and will continue to recommend this shop to others. Thanks, Christian and Robe... read more

C L.'s profile image
C L. 
rating
2 years ago

Great service, very friendly and helpful, and not pushy about extras or add-ons. They offer and explain different options, but also let you know they are not commission based so there was no pressure, which is such a nice change from many other auto businesses. The service itself was efficient and great! Lucas and Roberto assisted me today and were very professional and friendly. Great team! Even on a hot, busy day, they were very efficient and polite. Wish I lived here, I would make this location my go-to. 

Elvira L.'s profile image
Elvira L. 
rating
2 years ago

the wait was more than an hour instead of 15 minutes it looked like they only had one mechanic and reading all those bad reviews I'm afraid that my car will broke , I'll take to other oil change to check the oil and I'll posted another review 

maisha k.'s profile image
maisha k. 
rating
2 years ago

DO NOT go here. I was pushed into adding things which made a simple oil change $150! And my batter cable was tampered with resulting in my car breaking down the next day. The mechanic said there was no possible way that my battery cable got that loose on its own. This place is a scam. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.3 star rating with 1,080 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open on Monday at 8:00 a.m.