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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Santa Rosa, CA
About this business
Location details
2190 Cleveland Ave, Santa Rosa, CA, 95401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We went back to service our other car, a Mini Cooper and the only options was an oil change for $180, which wasn't listed on the services menu. This felt like a shakedown for sure so we passed and will not be returning unfortunately. Be sure to ask what your are getting and the cost- they don't tell you before rolling into the spot. Glad I saved $180!
The only drag was you have to sit in your car the whole time. Bring something to read. I didn't have anything so I read my car manual. It was kinda cool cause I learned some stuff about my radio.
I came in to get an oil change and they showed me my radiator cap saying it was cracked and dried out. They recommended i got a new one so i did. They put the wrong cap on my car which led it to overheating and causing issues that costed me $600 to get it fixed. After looking at some old pictures of my car i saw the old cap and realized they lied and said some random cap was mine when it actually wasn't. I called and the manager said it wasn't their fault at all, and it was my fault. In addition to this they put the wrong am... read more
I was next in line for 25 minutes and nobody spoke to me and the Car ahead of me hadn't started their oil change. So I left and will not be coming back.
This is by far the slowest worst oil stop location. The staff has no hustle. They had a minimal work load and still people were sluggish and slow. Do not go to this location if you value your time and money
Business response:
We're sorry, Remy, that your recent visit to our Coddingtown Oilstop was not up to the high standards we always strive for. Please send your contact information to us at guestservices@oilstopinc…, as we would like to make this right for you. By the way, this location is one of the busiest in our system. serving 80 or so Guests everyday. Not only is there a wait sometimes but our staff can get tired, as you might imagine.
I already see why this station only has three stars and the one i normally frequent in Santa Rosa Ave near Costco has 4. They are a team over there and everyone is quick and friendly. Come for a top off and it's fast. Here, i was greeted by a somewhat angry sounding older man who told me it would be about ten minutes. Then without speaking to me, several minutes later, a young man opens my hood, checks oil and starts filling it without saying a word. When he was done though, he did come say it's full now. I asked how low was... read more
Don't know why people have left low reviews here, this is my go to place for an oil change. When it's busy there is a line of cars you'll have to wait in, but otherwise pretty fast! The staff is always very nice! They'll try to upswell you on services during the oil change (it's their job) but they are super polite when you decline. If you need a quick and easy oil change, this is the place to come!
Business response:
Thanks, Cassie, for trusting your vehicle to us and for the great review! We'll look forward to serving you again sometime soon.
"Home of the Three-Hour Oil Change" Pulled in at 1:10, finally exited at 4:15. Was told they were short-handed, but no one was exercised enough to pick up the pace in order to compensate. See Megan S.'s comments.
Came here for the first time upon a recommendation and I was in and out quick! I came about 1:30 on a Thursday afternoon and there weren't people waiting so I got in and out. They also put on new wiper blades for me. I'm glad they asked, otherwise I would have forgotten and mine were trashed. They didn't try and upsell me any fancy oils and recommended the basic oil my car needed. Satisfied with the service and will go back!
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.3 star rating with 1,073 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.