This profile has been claimed by the business owner or representative.
Oilstop Drive Thru Oil Change
- Oil Change Stations
- Petaluma, CA
About this business
Location details
601 E Washington St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The lads working at the shop do a fantastic job. They are kind, work fast and do a top notch job. However, they try and sell you every service they offer even when you ask them not to. They broke a tool bit off on my transfer case. I had a repair shop remove the broken bit. Oilstop was nice enough to pay for the fix. I went back to have my oil changed and I asked them very specifically not to touch the transfer case because I just had it serviced. They went into the transfer case any ways and tried to sell me their services.... read more
Business response:
Dear Dante, We certainly apologize for the less than excellent experiences you've had recently at our Washington Street Oilstop. Our staff is specifically trained to follow our Guest's instructions, especially when a Guest asks for an oil change only. We will take this opportunity to remind our staff in all stores about this important policy. As a result of your unfortunate experience, we will hopefully prevent this from happening to another Guest. Our service recommendations are based on mileage. If we have never serviced t... read more
This place is fantastic, I go every time I need an oil change. The service is exemplary and every crew member is friendly and polite.
Just wanted to say how great this outfit is! I have had many quick and easy oil changes over the years. I noticed the last time I was in that they offer free oil top ups. Today my oil light came on so I stopped by. Not only did they get me in and out quick and easy with NO CHARGE! They did my tire pressure and other fluids and added a quart of pricey oil! Thanks Oilstop, that's what I call service!
I gave only 2 stars because my unsatisfactory experience started when I my account was charged two times! I figured it was a mistake giving the company the benefit of the doubt so I called and asked what needed to be done. They said I needed to go back to their shop and to bring in my receipt & My bank statement showing the money was withdrawn twice. Which I did. When I arrived it was raining & cold, I am 8 mos pregnant and I had my 1 year old in my arms. I spoke with the manager who had me wait outside in the rain and oil c... read more
I want to talk about how impressed I am with this crew. First I know cars, not well but I know how to maintain and when I'm trying to be haggled into spending money I don't need to spend just because they think I don't know what's under the hood. So thank you guys for not assuming all women are just dumb. I recommend this spot for anyone.
Awesome service , great people, good value. Had a good time talking football with the techs while they took good car of my car
I drove in today, my car had lost all oil and even though they are not mechanics and it had a more serious problem - they gave me sound advice, told me not to drive it further, allowed me to wait in their parking lot until the tow truck arrived and (it was hot today) brought me a bottle of cold water to quench my thirst while I waited ! Now that is customer service - I am so impressed!
Pleasant, quick, capable and I didn't have to leave my car! Checked an oil change off my 'to do' list in less time than stopping for groceries. I'll be back in a few thousand miles. Thank you for making it so easy.
The service is excellent, great communication of what exactly they are doing to your car, and super friendly. They give you a lot for your money including a free car wash
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.7 star rating with 831 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 7:00 p.m.