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Oilstop Drive Thru Oil Change

4.7

About this business

Location details

601 E Washington St, Petaluma, CA, 94952, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.7703 reviews
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Love L.'s profile image
Love L. 
rating
10 months ago

This place used to be my go to . I always had great service . However the last time I noticed they did not do all the 33 point things with the service . Now I noticed a leak . A mechanic said the oil filter wasn't tightened correctly and it leaked . So we had to replace it and it costed money . The people working are not staying so the new people aren't as good and therefore will not return . Too bad because I've been there where everything was great but looks like it's failing with customers now. Basically I would need a re... read more

Giselle S.'s profile image
Giselle S. 
rating
11 months ago

Great service! We typically do our own oil changes but this time were unable to, so we decided to go to Oilstop. We felt very well taken care of, the employees were hospitable, offering us a beverage before & after the maintenance was completed & walking us through their process every step of the way. We were helped by 3 gentlemen, Malik, Zach & Dakota they were all very friendly & professional. They have multiple services to choose from & we went with the full synthetic option which after taxes was about $116. If ever, we'r... read more

Catrina W.'s profile image
Catrina W. 
rating
a year ago

I returned Oil Stop after not visiting for two years because in the past, their staff were very annoying in how they presented additional, optional products. Now, their teams are better trained. They have an easygoing dialogue with you and oblige comfortably when they hear that you're on a budget. With that aside, it's a pleasant more down to earthy experience. They still offer the usual soda, etc. when you roll in, along with a realistic ET for conducting your oil change. Once it's your turn, the work is efficient and nicel... read more

Vicki F.'s profile image
Vicki F. 
rating
a year ago

I went to the OilStop on Washington Street and was very satisfied with the service; especially with Zach the team leader. Now that is a great employee! Knowledgeable, efficient, and answered all my questions. Unfortunately, the shop got busy and Zach couldn't complete the service so I was handed over to another tech. That tech didn't attach the service receipt to email billing. I'm not too fond of the email billing. I would rather have the hard copy receipt in hand when leaving the shop. Also, I do not want to be sold all th... read more

Tim J.'s profile image
Tim J. 
rating
a year ago

They over-torqued my oil drain plug bolt. Will not be going back and will be warning my family/friends not to go here. 

Pennie B.'s profile image
Pennie B. 
rating
a year ago

I won't go back. After oil change, I was a quart of oil low, plus a 1/4 quart low on transmission fluid, and my radiator wasn't serviced correctly. They can't offer me any reason to go back. 

Business response:

Pennie, we apologize for any inconvenience and we would like to make this right. Please check your Yelp inbox for our District Managers contact information. 

Isabelle W.'s profile image
Isabelle W. 
rating
a year ago

We went to Oil Stop on Washington St Petaluma and we were given prompt reliable service and care thanks to Josue. He was very helpful and even honored our discount coupon. I highly recommend this location for their services Thanks to Josue! 

Business response:

Thank you Isabelle, we appreciate the review! 

Charmaine C.'s profile image
Charmaine C. 
rating
a year ago

Wow! Just moved here and have been doing quite a bit of long-distance driving. Noticed while cruising south on 101 that I was 1200 miles overdue for an oil change! Found them in Yelp, and here I am, getting my oil changed. BUT! They also cleaned my windows and lubricated my door hinges and locks! Super friendly, fast service. I was in and out in the time it took me to write this review. Thanks, Oilstop!!! 

Business response:

Charmaine, thank you for great review! 

Mike M.'s profile image
Mike M. 
rating
a year ago

Fast and professional. The price is right and I get a free car wash. I would recommend their service to anyone. 

Business response:

Thanks for the review, Mike! We appreciate it! 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.7 star rating with 703 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.