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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Petaluma, CA
About this business
Location details
601 E Washington St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Had a coupon for 15 bucks never applied there tap to pay was not working and had to wait twenty min before I could leave after my oil change was finished I give them two stars only because my oil change got done the staff was nice just a bad experience for me
Business response:
Cesar, we're sorry for the unfortunate experience you had recently at our Petaluma Oilstop on E. Washington St. Please send your contact information to us at guestservices@oilstopinc…, as we would like to make this right for you.
Got an oil change here yesterday. Great service!! Everyone super nice and don't pressure you into the ancillary add-ons. Can see why they are recommended by so many.
Business response:
Thank you, Ben, for the great review!
Good service I appreciate all the guys that worked on my car. I also got a coke. Thanks
Business response:
Thanks, Toran, for the great review and for trusting your vehicle to us!
They were very friendly and informative. I've been using the dealership for years. It takes hours. I was looking to get a quick oil change at a better value. They showed me a price list and did not pressure me to get the more expensive oil change. They told me about all of the fluid levels. Free drink, car wash at select locations. I asked about coupons and they told me I could find them online. Staff were friendly and oil change was quick.
Poor communication and time. I called asking how long for a basic oil change and the employee said 20min if a bay was open. I explained I had a limited time only had about 30min max and said I would be there soon. I arrived and was waved into an empty bay. I was greeted and then the employee left. I sat there for ten minutes waiting for the guy to come back. Eventually I got out of my car and found an employee. I asked him how long it was going to take before they could start and he told me forty five minutes. I asked why an... read more
Business response:
Lance, We’re very sorry your recent attempt to get your car serviced at our Petaluma Oilstop was not up to the normally high standards we’re known for. Please forward your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you.
First trip: I stopped in to have the oil changed on my commuter and, Lo! this place was pretty great. Quick, thorough, polite, and a soda to boot. My second trip in was to get the oil changed on my truck. Because of the condition of the oil (good) they didn't think that a change was necessary, topped off fluids and sent me on my way.
Maybe your mechanic who specializes in your European car tells you to bring your car there for oil changes and you do. OK. But as drive-thru oil change places go, this place is tops. If you want they can keep all your regular regular maintentance things up to date and they'll keep track. But, even if all you want is your full synthetic oil change and fluids topped off, oh and the car wash, these guys are dependable.
Congratulations. You've lost my business for good. Thanks for nothing. But I know you don't care.
Business response:
Jon, We certainly apologize for your recent visit to our Petaluma Oilstop, and the unfortunate experience you must have had. Please take a moment and send your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you.
Efficient and consistent services which makes them so dependable. I've never had any problems and they are always polite, even if they do ask you about a long list of add ons. Plus you're always offered a drink as you're waiting/sitting in your car. There are usually coupons you can easily find online to pull up on your phone. And they provide a free car wash with your receipt! This location tends to be a little slower/quieter than their Lakeville spot which is why I keep coming back here.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.7 star rating with 686 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.