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Oilstop Drive Thru Oil Change
- Oil Change Stations
- San Mateo, CA
About this business
Location details
2009 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My regular mechanic was booked for 2 weeks so I decided to try Oilstop. I've driven by it many times and decided to give it a try on a rainy 8AM Saturday morning. There are 3 bays and 4 cars/trucks waiting for it to open. I was 2nd in line for one of the bays. I was offered a complimentary beverage during my wait. I'm glad I came early because there were queue lines after I drove into the bay. Service was good. They aired up my tires and checked the fluids. I declined the extras. I wasn't in a hurry so I didn't keep track of... read more
First time coming here - I typically go to the dealer, but I'm sold on this place! Very friendly and professional service. Kept me informed of everything they were doing. Two cars were ahead of me and they told me it would be about 45 minutes and it was just under. They offered me something to drink more than once. There was a shift change and I was introduced to the next service person. Very impressed with everything about this service!
Business response:
Thank you, Kristen, for trusting us with your vehicle and for the great review!
This place went downhill fast. Poor customer service, short-staffed: I have gone there twice in the last week, but have long wait times even when there's a couple of cars being serviced. Most of the young staff seem not interested in being there.
Business response:
John, We’re very sorry your recent experience at our San Mateo Oilstop was not up to the high standards we’re known for. Please forward your contact information to us at guestservices@oilstopinc.com, as we would like to make this right for you. Looking forward to hearing from you.
I come here for all my car maintenance, love this place. Not sleazy at all! Jeremiah is amazing! I'm writing this as I'm getting my oil and transmission changed. Super informative, sweet and honest! Thank you so much!
Excellent service! Over the top friendly, non-pushy, and FAST. I live in LA and wish that Oilstop was down south. Water, coffee, soda while you wait. My brother in law recommended them to me, and I'm stoked he did. Don't forget to use your Yelp 10% off coupon.
Business response:
Teddy, Thank you for the great review! We have multiple locations in Southern California – Costa Mesa, Monrovia. Torrance, Norwalk, Camarillo and Santa Clarita. If you go to our website at https://oilstopinc.com/locations/, you’ll find addresses, hours and other information. If you have a need for any assistance, please reach out to us a guestservices@oilstopinc.com anytime! Thank you for trusting your vehicle to our San Mateo Team, and we’ll look forward to serving you in Southern California!
The staff here was extremely nice, knowledgeable and very professional. I like how they talk through the service and show you the insides of what they're doing as part of the oil change. Talked to 3 of the workers and they were all so very kind. You don't see awesome service like this that much. Plus, they keep offering drinks. This was my first time here and definitely will be back.
Business response:
Thank you, Jenny, for the gracious review! We'll look forward to serving you again sometime soon!
Here right now waiting in car. So might as well write a review. Guys here are very professional and sound like they know what they are doing. Offered me water soda and coffee. I will definitely be coming back
Staff here was so friendly! They greeted me immediately when I drove up telling me the wait time, and that I didn't have to leave my car. So I was able to sit there and read my book! They offered me a beverage which I declined. May take them up on it next time. They kept me posted with each step, and also tried to upsell me. :) As I was waiting, I watched as one of the techs (done with his shift), and as he was leaving, stopped by the fridge of sodas and proceeded to load his backpack with Cokes meant for customers. His cowo... read more
I come here all the time. The staff is well trained, courteous, friendly, and helpful. I like that they set expectations with regards to wait times. Jeremiah, Ethan and Jose gave me amazing service yesterday; what more could you ask for? Yes they offer you stuff - it's part of their job and requirements. I've visited them 7x with no issues and always make me feel like a valued customer.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,282 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.