This profile has been claimed by the business owner or representative.
2009 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Super easy drive up. Waited about 1.5hr before my car got serviced (came midday on a Thursday). They offered sodas, water and coffee while I waited. Even washed my windows, lubricated my door hinges and checked my tire pressure, and checked my air filters. They are so open with each thing they're doing, showing me the products they were gonna use, even showing me the current condition of some of my parts. They suggested some other services I could use but never hassled me when I refused. Next best place to get my oil change,... read more
They were super nice here! Complimentary drink and car wash, definitely recommend for a quick oil change!
I arrived here at 8 AM third in line it's now 10:17 and I'm still here it took almost 2 hours for them to get to my car this is so ridiculous. A few minutes after they' started working on my car the guy disappeared for a good five minutes. I have to get their attention that I've been here for two hours and I didn't want to stay for another two hours.
Incredibly slow and no communication as to why the other lanes keep moving and ours has been at a standstill for 45 minutes. Still not moving and if I could get out I'd leave. Not coming back.
I (ok my car) was in desperate need of an oil change (had driven 7k miles since last one and a long drive was on the horizon). I had called and made an appt with Big O' but when I arrived the service rep was rude and claimed that I must have not made the appt as they do not schedule oil changes at that hour. I was furious that their employee (who made the appt) apparently was just wasting my time for kicks. I left Big O frustrated and upset. I saw Oil Stop was across the street and decided to take a chance on getting my oil ... read more
1st time coming here. Arrived early morning and was one of the first customers in. Great customer service and teamwork. They do try to upsell products/services but no pressure at all. They worked very efficiently. I wish to return again in the future. My car service was done within 40 min.
I am a repeat customer. Moon and Fred helped me today; both professional, courteous and friendly. They made me feel reassured that everything was done accordingly by showing me each item they were replacing. No pressure on up-sales either. Overall I am very satisfied with the service and will continue to have my vehicles serviced here.
Great customer service and quick turn around as their name says it all. I compared them with another oil change place I attempted to go yesterday.. waited 40 minutes and I only saw one vehicle leave the oil changing area so after waiting 40 minutes, I decided to leave as I don't have hours to spend there. However, this place moves swiftly and their customer service reps greets you and offers beverage. Once your car is near your turn, they go above and beyond and clean your windows and around the vehicle. This is my second ti... read more
Excellent service from Chyna and Arthur today. My oil change and transmission service was so convenient and I felt very well taken care of. Thank you so much for all of your help!
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,177 reviews.
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.